Street Talk with Arthur Z
Newsletter signup CTA: Get the Street Talk newsletter — retail intelligence for C-suite decision-makers. Subscribe free:https://street-talk-studio.kit.com/ Angelica Reyes, Global CMO and US General Manager at Skeepers, joins Arthur Zaczkiewicz for a direct conversationabout why user-generated content has moved from marketing tactic to retail infrastructure. The traditional purchase funnel has collapsed. Discovery, trust, and transaction now happen in a single scroll — and the brands winning are those that have figured out how to generate,manage, and activate authentic content at scale. Reyes walks through the data:70% of Gen Z uses social as their primary search engine, UGC is two to three times more trusted than brand content, and TikTok Shop is growing 80% year-over-year. She also makes the case that most organizations are sitting on untapped voice-of-customer data — and that the silo problem is the real obstacle to using it. • 00:00 — Introduction • 00:30 — What is Skeepers, and how does UGC work at scale? • 01:58 — Why cutting through the noise is harder than mostbrands admit • 03:36 — How consumer trust shifted from brands to peers —and why UGC is now 2-3x more credible • 05:11 — What’s really driving the rise of micro and nanoinfluencers • 08:00 — How TikTok Shop collapsed the purchase funnel inreal time • 09:04 — Why most retailers are misusing the UGC data theyalready have • 13:53 — Where the shopping journey begins today — and why the answer is “anywhere” • 14:35 — What AI personalization means for the nextgeneration of retail
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