The Experience Live with Russ and Scott

Building Customer Loyalty Through Faith, Integrity & Exceptional Service

30 min · Gestern
Episode Building Customer Loyalty Through Faith, Integrity & Exceptional Service Cover

Beschreibung

Why do customers keep coming back? It's not just about offering great products or competitive pricing—it's about how you make people feel. In this episode, we discuss how faith-driven values, genuine care, and exceptional customer service build trust, strengthen relationships, and create lasting customer loyalty. Discover why leading with integrity, serving with purpose, and putting people first can help your business grow through repeat customers and meaningful connections. Whether you're an entrepreneur, business owner, or customer service professional, this conversation offers practical insights to help you build a business people trust—and recommend. The Experience Local Live with Russ & Scott, Believers in Business, Episode 114 Featuring Joel Hills 🔗 Connect with Joel: getassuredtravel.com [https://getassuredtravel.com/?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExQUdKUXRMSjQ1V1ozNnpFQnNydGMGYXBwX2lkEDIyMjAzOTE3ODgyMDA4OTIAAR4mRPF9KQDNdWsstxWyEhD7P89u93dxJDyODrYU55OOWFefLUb_j8iQUIeeuQ_aem_VvphJum10tPaCn0J8yO60Q] https://www.facebook.com/profile.php?id=61580339047105 joel@getassuredtravel.com [joel@getassuredtravel.com]   🔗 Connect with D. Scott: https://www.dscottsmith.com [https://www.dscottsmith.com]| thewacoexperience.com   🔗 Connect with Me: https://www.russhedge.com [https://www.russhedge.com]                                                 #TheExperience [https://www.youtube.com/hashtag/theexperience]Local #faith #TravelInspiration #MakingMemories #AdventureAwaits #VacationGoals #localbusiness #SupportLocal

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Episode Brand vs. Branding: The Difference Every Business Owner Needs to Know Cover

Brand vs. Branding: The Difference Every Business Owner Needs to Know

Is your logo your brand? Not quite. In this episode, we break down one of the biggest misconceptions in business: the difference between brand and branding. Your brand is your identity—who you are, who you serve, the value you provide, and the problems you solve. Branding is how you communicate that message through your visuals, voice, and marketing. Learn why clarity comes before design, how a strong brand builds trust, and what it takes to stand out in today's competitive marketplace. Whether you're launching a new business or refining your existing one, this episode will help you build a brand that truly connects with your ideal audience. The Experience Live with Russ & Scott (Y6E262) Featuring Kim Speed 🔗 Connect with Kim: LinkedIn: linkedin.com/in/kimspeed Website: https://purplemooncreative.com/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbTlQQmtlY3FycEFoaWhCYUFSdHdyUU9leVB0QXxBQ3Jtc0trUXhhUGxmLXBDSGdqU3I3dVNKSzF1a1BQd0Jndkc2Nk5lYzRpNTdGTGZCYmlMRWUwNlU2clYyX0VtLXRHYXEzOHlmMG9sQmNIZ0tYZnhKUVRhV25jZHlyeGZuZVFpMXJQU0xQNHN1OFVPYWJsekVkcw&q=https%3A%2F%2Fpurplemooncreative.com%2F&v=CC3_vcEC59g]    🔗 Connect with Scott: https://www.dscottsmith.com [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbTVjVzBVRWJoamMtVkhEdDEwXzRDSWhSWGE1d3xBQ3Jtc0tsbkRkQm4ySS1jZ1NqMnZaamxlQnoyNW1od2FkSndmQWVWRG9MTy1KODRUVmUwazJVTWFiQW9WRzR1dkxNRWJjZ2VJVFd3WjNpNnhqbmRNdXJmb1lSbnhmV3dEX2lRQ0ZaVUtTN1AxTlhiUE4xYlZLYw&q=https%3A%2F%2Fwww.dscottsmith.com%2F&v=CC3_vcEC59g] ; thewacoexperience.com    🔗 Connect with Me: https://www.russhedge.com [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbGZpYXV2SThXRXFGU18tTl9XdnB4Mjc3Nkt3UXxBQ3Jtc0tuVkdheFFFMTJaUld2ZHFwODNvR25NY2thbjRJanRzNDJuVmhuMXhBblROdTlBeG5FZ2RHdVg0Q2VhQ2dPLVg3dVlzbDBxX0dLRFFRWU1ZSlVuSWY0TEVWbjFiS05KTi10STB4VGp5QndoeGYxNFR5aw&q=https%3A%2F%2Fwww.russhedge.com%2F&v=CC3_vcEC59g]   #TheExperience [https://www.youtube.com/hashtag/theexperience] #Entrepreneurship [https://www.youtube.com/hashtag/entrepreneurship] #SmallBusinessOwner [https://www.youtube.com/hashtag/smallbusinessowner]#PersonalBranding [https://www.youtube.com/hashtag/personalbranding]#BusinessGrowth [https://www.youtube.com/hashtag/businessgrowth]#LeadershipDevelopment [https://www.youtube.com/hashtag/leadershipdevelopment]#Marketing [https://www.youtube.com/hashtag/marketing]

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Episode The Hidden Power of Self-Talk: How Your Words Shape Your Mindset | Featuring Eric Zajac Cover

The Hidden Power of Self-Talk: How Your Words Shape Your Mindset | Featuring Eric Zajac

What do your daily words reveal about the way you think? In this episode of The Experience Live with Russ & Scott, life coach Eric Zajac explores the powerful connection between self-talk, mindset, and personal growth. The language you use every day reflects your beliefs, influences your confidence, and shapes the choices you make. Discover how becoming aware of your inner dialogue can help you break limiting beliefs, develop a healthier mindset, and create lasting transformation. Learn why coaches listen carefully to your words—and how changing your language can change your life. Whether you're seeking greater confidence, personal development, or a mindset shift, this conversation offers practical insights to help you move forward with purpose. The Experience Live with Russ & Scott, Y6E261 Featuring Eric Zajac Connect with Eric: LinkedIn: linkedin.com/in/ez-livin-coaching [https://www.linkedin.com/in/ez-livin-coaching/] Website: ezlivincoaching.com [https://www.linkedin.com/safety/go/?url=www%2Eezlivincoaching%2Ecom&urlhash=DPpU&mt=g2kkeH2f6kjT0blwtL6YM9oT-COqdxO9kL8ZAvalFYut4XaPNKtDYAIlLfpvBeHimZP1d8q8a0bd5szHRlpXP_o5dVY&isSdui=true] Email: eric@ezlivin.biz [eric@ezlivin.biz]   🔗 Connect with Scott: https://www.dscottsmith.com [https://www.dscottsmith.com] ; thewacoexperience.com 🔗 Connect with Me: https://www.russhedge.com [https://www.russhedge.com] #TheExperience #Mindset #transformation #LimitingBeliefs #personalgrowth #MotivationalListener#InspirationSpecialist

Gestern32 min
Episode Building Customer Loyalty Through Faith, Integrity & Exceptional Service Cover

Building Customer Loyalty Through Faith, Integrity & Exceptional Service

Why do customers keep coming back? It's not just about offering great products or competitive pricing—it's about how you make people feel. In this episode, we discuss how faith-driven values, genuine care, and exceptional customer service build trust, strengthen relationships, and create lasting customer loyalty. Discover why leading with integrity, serving with purpose, and putting people first can help your business grow through repeat customers and meaningful connections. Whether you're an entrepreneur, business owner, or customer service professional, this conversation offers practical insights to help you build a business people trust—and recommend. The Experience Local Live with Russ & Scott, Believers in Business, Episode 114 Featuring Joel Hills 🔗 Connect with Joel: getassuredtravel.com [https://getassuredtravel.com/?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExQUdKUXRMSjQ1V1ozNnpFQnNydGMGYXBwX2lkEDIyMjAzOTE3ODgyMDA4OTIAAR4mRPF9KQDNdWsstxWyEhD7P89u93dxJDyODrYU55OOWFefLUb_j8iQUIeeuQ_aem_VvphJum10tPaCn0J8yO60Q] https://www.facebook.com/profile.php?id=61580339047105 joel@getassuredtravel.com [joel@getassuredtravel.com]   🔗 Connect with D. Scott: https://www.dscottsmith.com [https://www.dscottsmith.com]| thewacoexperience.com   🔗 Connect with Me: https://www.russhedge.com [https://www.russhedge.com]                                                 #TheExperience [https://www.youtube.com/hashtag/theexperience]Local #faith #TravelInspiration #MakingMemories #AdventureAwaits #VacationGoals #localbusiness #SupportLocal

Gestern30 min
Episode The Importance of Audio Branding 🎵 | Why McDonald's & Netflix Sounds Are So Powerful | Mark Maynor Cover

The Importance of Audio Branding 🎵 | Why McDonald's & Netflix Sounds Are So Powerful | Mark Maynor

Have you ever heard McDonald's iconic "Ba Da Ba Ba Ba" or the unmistakable Netflix "Ba-BAM" and instantly recognized the brand?That's the power of audio branding.In this insightful conversation with Mark Maynor, we explore how sound shapes brand recognition, creates emotional connections, and helps businesses stand out in a crowded marketplace. Learn why some of the world's biggest brands invest heavily in sonic logos, audio identity, podcast branding, and sound marketing.Whether you're a podcaster, entrepreneur, marketer, or content creator, understanding audio branding can help you create a stronger and more memorable brand experience.🎙️ Discover:✅ What audio branding really is✅ Famous audio branding examples from major brands✅ How podcasters and businesses can use sound strategicallyIf you want your audience to remember your brand long after they've stopped watching, this is a conversation you won't want to miss.The Experience Live with Russ & Scott,Y6E260 Featuring Mark Maynor Connect with Mark: LinkedIn: linkedin.com/in/mark-maynor-938a1718Website: monstermixproductions.com ; https://podcastproductionmusic.com/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbU5NY21GVXdfbUR6Wk9aMXRJdjFYM1lFMUloZ3xBQ3Jtc0trbGhVZTNWWVh5b3UtWjlqQ3A0VEpvNWNMMTNCYkduakNhTHNQYkU5aHlqckhDQkVHR2ZkLXYxWmtoX0lxN2FQX25XSjZ1MGtjS2NJcDdFRU43M3BsWTFPVlgybDk2OHhqVlRVVzBaOHMydXAtT0JLTQ&q=https%3A%2F%2Fpodcastproductionmusic.com%2F&v=Qexnobq7UhA]Email: mmaynor@monstermixproductions.com 🔗 Connect with Scott: https://www.dscottsmith.com [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa201OWJfdGtNY2UxTVl6bUQwdDhhYVBqT3huQXxBQ3Jtc0tuWmg4RmVIeWNSYW1BZ1E0UmlyckZwWkdLV3NBX0R1Wmc0ei0zNnRqVGtWVzFlS0x0b3EyQy1NQ3p0cmd1SVFkWVZXRGdYYTVNOUc5WVN6X21pZExhVGlVUUFMTXRHMVVNdEY2V29MYzd4SkxnQ0dfOA&q=https%3A%2F%2Fwww.dscottsmith.com%2F&v=Qexnobq7UhA] ; thewacoexperience.com🔗 Connect with Me: https://www.russhedge.com [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbTdoVEFiTEg1NldPMFBMMU1uWHRKZi1EeHpDUXxBQ3Jtc0ttMGFKNUpiYnB3eWNnLUNpa1JTVVVZR2x4NWh5YW11MjduX2tKWkI2azd5SXhoNjJMdjBDZTFMVkRvQ2ctX01ZdzBvYk1hb2ZBa3lzcVZRdktjdUsySl80Y0JrUlVrN3BrTDktUWRzR1lSY3NEQ0ltZw&q=https%3A%2F%2Fwww.russhedge.com%2F&v=Qexnobq7UhA]#TheExperience [https://www.youtube.com/hashtag/theexperience] #AudioBranding [https://www.youtube.com/hashtag/audiobranding] #SonicBranding [https://www.youtube.com/hashtag/sonicbranding] #Podcasting [https://www.youtube.com/hashtag/podcasting] #MarkMaynor [https://www.youtube.com/hashtag/markmaynor] #BrandingStrategy [https://www.youtube.com/hashtag/brandingstrategy] #SoundMarketing [https://www.youtube.com/hashtag/soundmarketing] #PodcastTips [https://www.youtube.com/hashtag/podcasttips] #ContentCreator [https://www.youtube.com/hashtag/contentcreator] #DigitalMarketing [https://www.youtube.com/hashtag/digitalmarketing] #PersonalBranding [https://www.youtube.com/hashtag/personalbranding] #BrandIdentity [https://www.youtube.com/hashtag/brandidentity] #BusinessGrowth [https://www.youtube.com/hashtag/businessgrowth] #MarketingTips [https://www.youtube.com/hashtag/marketingtips] #PodcastLife [https://www.youtube.com/hashtag/podcastlife] #AudioMarketing [https://www.youtube.com/hashtag/audiomarketing] #BrandAwareness [https://www.youtube.com/hashtag/brandawareness] #CreativeMarketing [https://www.youtube.com/hashtag/creativemarketing] #Netflix [https://www.youtube.com/hashtag/netflix] #McDonalds [https://www.youtube.com/hashtag/mcdonalds] #PodcastInterview [https://www.youtube.com/hashtag/podcastinterview]

8. Juni 202630 min
Episode Are Your Beliefs Based on Scripture? Cover

Are Your Beliefs Based on Scripture?

Are your beliefs rooted in Scripture, or are they shaped by opinions, traditions, and what others have told you?In this powerful episode, we explore the importance of going directly to God's Word and discovering truth for yourself. Faith grows strongest when it is built on a personal understanding of the Bible.The Experience Local Live with Russ & Scott, Believers in Business, Episode 113Featuring Pastor Clive Millett🔗 Connect with Pastor Clive: Instagram:   / discipleclive   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa1NnbF91UTRlS2NkVU93M2RCOFc2NXhDbHVad3xBQ3Jtc0tubjJEb0RaNVNqOVJiT1pyOTJPLXBBZ2NUaEd1YXZ2aFZNMVRRT01LZDJYdVVGczhnQUk4QVRjclRuUDNPRGpjUmU0aGQ5NWRZMEhjM21ZY19vVlRWLWhnZ0FXNmlJQjkyRTJjTkM1Nkp0TUtNZ1lPaw&q=https%3A%2F%2Fwww.instagram.com%2Fdiscipleclive&v=1Bu6OFHFFZg] Facebook:   / cascadiabiblechurch   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa2trUGo2WkNHOExLc2h5Qi1udUZxRkk5T3hyZ3xBQ3Jtc0tuV1d1RC1DN01VN1E4MGZHTEFUVmJic01Hb0FXcmU3ZUd2NENVWnFBUi1nTmUxOXFwOEZhZTBnTVVZQkhKSGhzRDdSRHBfMjJkcTlYUHJTMTBxSVpCN0NJc0J6NFRfSVFaREdxRVB4d0RadUlRSXJqYw&q=https%3A%2F%2Fwww.facebook.com%2FCascadiaBibleChurch&v=1Bu6OFHFFZg] Tiktok:   / preacher.clive   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbmNGUk9pYXNqMnZ3cDFUYVZLREI5MXFhdFJvZ3xBQ3Jtc0tsNXI5Ym13dWJwQlMzV0hrZV9hOEtxdjNXbEl0OS02WThqT0NsYnlKSTh1bWJMOTBNREV0MUpYaDB5MjBvNktid1RKYUZPLTljZ0FNaTZnTVIxeXZKQlJaVXY2NF92UmZUNTFZdG5TYTJNMFRTdmhYMA&q=https%3A%2F%2Fwww.tiktok.com%2F%40preacher.clive&v=1Bu6OFHFFZg]🔗 Connect with D. Scott: https://www.dscottsmith.com [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbjZWTm1fU0FyMmNQWWRVa3dlTC1nYmloZzQzd3xBQ3Jtc0tuMXFhZnR3RkpQYWc4WVFfUm9seWZYZzlmbnZYcnRGcjAzdEpuY1FiWnNHd0tJRlhxUUY3TzJMR0I4M2JHLWFWODhielpQdlRSRFBzWlNUVWtZazUyb2hVY1hPd1NNQXpJbEdyLVdqTUZkQzlhdmpOTQ&q=https%3A%2F%2Fwww.dscottsmith.com%2F&v=1Bu6OFHFFZg] | thewacoexperience.com🔗 Connect with Me: https://www.russhedge.com [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbUpvcmdIQ2RUV21ya09nRWIxNTZYUFFNckZ0Z3xBQ3Jtc0trMkdhanhxZkRxVTZLTThJWGthaDFDX0Q4aUx6cjdPNnVRNGd2WGFQSHFjY2RSLThFd29pU0UyZWFxUEVkb25qRmdmOWFrMm1nR1U5QTNNdElFa1N2MXJDblZub05DZHdrRm01akYtYUE1cUl5RlZ1RQ&q=https%3A%2F%2Fwww.russhedge.com%2F&v=1Bu6OFHFFZg] https://www.youtube.com/hashtag/bible #Bible [https://www.youtube.com/hashtag/bible] #ChristianFaith [https://www.youtube.com/hashtag/christianfaith] #BibleStudy [https://www.youtube.com/hashtag/biblestudy] #GodsWord [https://www.youtube.com/hashtag/godsword] #Scripture [https://www.youtube.com/hashtag/scripture] #FaithInGod [https://www.youtube.com/hashtag/faithingod] #ChristianLiving [https://www.youtube.com/hashtag/christianliving] #JesusChrist [https://www.youtube.com/hashtag/jesuschrist] #BiblicalTruth [https://www.youtube.com/hashtag/biblicaltruth] #ChristianShorts [https://www.youtube.com/hashtag/christianshorts] #FaithJourney [https://www.youtube.com/hashtag/faithjourney] #BibleTeaching [https://www.youtube.com/hashtag/bibleteaching] #ChristianContent [https://www.youtube.com/hashtag/christiancontent] #ChristianInspiration [https://www.youtube.com/hashtag/christianinspiration] #YouTubeShorts [https://www.youtube.com/hashtag/youtubeshorts]

8. Juni 202630 min