The GrowthPro Edge
Watch on YouTube [https://www.youtube.com/playlist?list=PLhoXR5UooscWgniQfP9hpRLAkehyobe8T]: What does it take to become FEC of the Year in today's highly competitive entertainment landscape? In this episode of The GrowthPro Edge, Denise Killian sits down with FEC of the Year winner Doug Mechling of Star Lanes Polaris, along with technology leaders Sara Paz from Embed and Sarah Malott from QubicaAMF. Together, they explore how strong partnerships, continuous innovation, smart reinvestment, and a relentless focus on the guest experience helped Star Lanes Polaris earn one of the industry's highest honors. This conversation is especially valuable for FEC operators, bowling centers, arcade businesses, attraction owners, and entertainment leaders looking to improve operations, loyalty, guest experience, and long-term growth. What You'll Learn * Why reinvesting in technology and guest experience drives long-term success * How strategic technology partnerships create operational efficiency and customer loyalty * The mindset top operators use to stay innovative and competitive in a rapidly changing industry * Why strong vendor relationships matter more than ever * How Star Lanes Polaris continues to evolve while staying focused on hospitality and value Guests: Doug Mechling, Star Lanes Polaris Sara Paz, Embed Sarah Malott, QubicaAMF About The GrowthPro Edge: The GrowthPro Edge is a business and leadership podcast from The GrowthPro Group, created for leaders who want to grow smarter, lead better, and build stronger businesses. Connect with Us: Visit our website: thegrowthprogroup.com Book a Free Call: Ready to start your own growth journey? Set up a free growth call with one of our coaches today. Get in Touch: Have an idea for the show or want to be a guest? Email Denise at denise@thegrowthprogroup.com [denise@thegrowthprogroup.com].
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