NRF 2025: Transforming the Customer Experience

Navigating the Ecommerce Evolution

In this episode of the Make it Big Podcast by BigCommerce [http://www.bigcommerce.com/], host Melissa Dixon and guest Al Williams take a deep dive into our latest industry report all about Navigating the Ecommerce Evolution [https://grow.bigcommerce.com/rs/904-GSB-901/images/report_0325_industry_dive_research_report_en_us.pdf] and how brands are adapting to stay competitive. Al is our resident retail expert and Vice President and General Manager of B2C, so sit back and tune in to hear her insightful interpretation of the report's data and actionable advice you can apply to your online business to navigate the future of ecommerce.

NRF 2025: Transforming the Customer Experience

At NRF this past January, 40,000 retailers, ecommerce experts, and commerce leaders gathered in New York to discuss the latest technologies and trends in the industry. This episode is a recording of our session at the conference, Transforming the Customer Experience. Our Director of Product Marketing sat down with BigCommerce partner Vercel [https://www.bigcommerce.com/partners/], longtime BigCommerce customer UPLIFT Desk [https://www.bigcommerce.com/case-study/uplift-desk/], and our very own Vice President of B2C Commerce to discuss customer experience, composability with our new storefront Catalyst [https://www.bigcommerce.com/product/catalyst/?utm_medium=cpc-nonbrand&utm_source=google&utm_campaign=dig_amer_all_all_acq_mm-core_fa_oa_2025_q1_catalyst-sem_bofu_dem_rsa&utm_content=v2&utm_source=&utm_medium=&utm_campaign=&utm_term=bigcommerce%20catalyst&gad_source=1&gclid=CjwKCAiAzba9BhBhEiwA7glbatZ30Av8UDO4dsGNWB2w6TsSeqXX73Xu-s0WGN1BwWC8uphxsHdquBoCfnAQAvD_BwE], and how important it is to have the right tools to stay agile and stay ahead of the competition.

Cyber Week 2024 Recap

Cyber Week 2024 is officially in the books, leaving a significant mark on the retail landscape. BigCommerce customers achieved record-breaking sales, showcasing the resilience of both consumers and ecommerce businesses. In this episode, leaders from BigCommerce and Feedonomics dive into the 2024 Cyber Week results and shopping trends, offering insights to help brands finish the year strong. For more details about Cyber Week, read BigCommerce’s 2024 Cyber Week Report [https://www.bigcommerce.com/blog/cyber-week-2024/].

An Inside Look at BigCommerce’s Next Big Thing

Join Fiona Norton, Director of Product Marketing at BigCommerce, as she interviews Troy Cox, Head of Product, and Brian Dhatt, President of Feedonomics. They discuss The Next Big Thing at BigSummit, exploring composable storefronts, B2B ecommerce, and BigCommerce’s latest tools like Catalyst and Makeswift. Learn how unified commerce is reshaping the future of retail and empowering brands to scale effortlessly. Learn more about The Next Big Thing: https://www.bigcommerce.com/next-big-thing/ [https://www.bigcommerce.com/next-big-thing/]

Global Sourcing and Supply Chain Management with East West Basics

Join host Melissa Dixon as Bob Sperling and daughter Jenna Sperling walk us through running East West Basics, their family-owned sourcing and supply chain management company. Bob, the CEO and founder, has 30+ years of experience working with retailers, wholesalers, and global brands, bringing their product visions to life and being an expert liaison between the states and their Asian counterparts. Tune in as we tackle the future of sourcing, its key players, and what it’s like working alongside your family to create an exceptional customer experience.