We Are the Machines
At the highway-side On the Go in Ontario Deitra found four cashiers had become one. The other three were replaced by long touch-screens that nobody could figure out, so the staff who were left were spending their time teaching customers how to order food themselves. That's the front-line worker dilemma. The people who are being replaced are doing the training. The customers who want a human are being walked through the screens by the human they wanted. Episode 13 is about who's actually at risk, who isn't, and the question that will define if a machine can replace you.
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