A Student of Leadership - Real Leaders. Real Growth. One Table.

Episode 69: From Feedback to Feedforward

This week's Play: Run the feedback you have been quietly resisting. Average leaders defend. Great leaders absorb. In this episode of A Student of Leadership, Robert Adams returns to The Fork, the fourth element of the Place Setting Framework, with the harder question that takes its second pass. What do great leaders absorb that average leaders reject? The leader who absorbs feedback is building. The leader who defends against it is preserving. Both happen quietly. The compounding difference shows up over decades. In this episode: - The personal story Robert has not told publicly before: what happened in the first week of his Marshall Goldsmith Stakeholder Centered Coaching certification in 2018 - Why over twenty years of "receiving feedback well" was actually a sustained performance of receptiveness with internal defense underneath - The shift from feedback to feedforward, and why one is past-focused and the other is future-focused - Three things average leaders reject and why each one feels reasonable in the moment - Three disciplines that distinguish leaders who keep developing well into their sixties from leaders who plateau in their forties - Why the explanation attached to a thank-you is always a defense - Where AI helps with self-awareness and where it cannot replace the people who actually see your leadership The three rejections to watch for in yourself: 01. Suggestions from someone you outrank 02. Suggestions that contradict a previous public commitment 03. Suggestions that imply you have a gap The three disciplines of absorption: 01. Ask, repeatedly, with specificity 02. Thank without explaining 03. Follow up with what you tried and what happened Referenced this week: Marshall Goldsmith Stakeholder Centered Coaching methodology. Robert is a certified Marshall Goldsmith Stakeholder Centered Coach. The feedforward methodology is documented across Goldsmith's published work and decades of executive coaching research. Episode 68: How to Lead When You Do Not Have the Authority. Available now in your podcast feed. CONNECT WITH ROBERT ADAMS: The Leadership Table, weekly newsletter on Substack (free) A weekly leadership playbook. Every Monday at 6:00 AM EST. https://robertadamsleader.substack.com/ [https://robertadamsleader.substack.com/] Breaking Bread, LinkedIn Newsletter (free) The shorter version of the week's idea. Every Friday at 6:45 AM EST. https://www.linkedin.com/newsletters/7316826823063920641/ [https://www.linkedin.com/newsletters/7316826823063920641/] Subscribe to A Student of Leadership: Apple Podcasts: https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511 [https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511] Spotify: https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy [https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy] Website: https://astudentofleadership.riverside.com/ [https://astudentofleadership.riverside.com/] Share this episode with one leader who is ready to start absorbing instead of defending. Real Leaders. Real Growth. One Table. Robert Adams | A Student of Leadership

Episode 68: How to Lead When You Do Not Have the Authority

This week's Play: Ask one peer to teach you what they know. Authority gets compliance. Influence gets commitment. In this episode of A Student of Leadership, Robert Adams returns to The Knife, the third element of the Place Setting Framework, with a harder question than the first pass addressed. What does precision look like when you have no positional authority? The leaders who matter most in any organization are rarely the ones with the highest title. They are the people whose voice carries weight regardless of where they sit on the org chart. In this episode: - Why the hardest leadership in most organizations happens in the middle, leading sideways and upward - What Center for Creative Leadership research reveals about peer influence across thousands of leaders - The three traits shared by leaders rated most influential by their peers, regardless of formal authority - Why title-based leadership has a ceiling, and how the leaders who go further stop relying on titles - The area director role in food distribution as a case study in influence without authority - The difference between political maneuvering and genuine investment in others' success - Where AI is reshaping the leadership currency, and why title-free authority matters more, not less The three sources of title-free influence: 01. Genuine expertise, earned by doing the work 02. Consistency, the same person in different rooms 03. Genuine interest in other people's success, with no obvious return Referenced this week: Center for Creative Leadership research on peer influence. Documented across decades of leadership research and multiple published studies on what distinguishes high-influence leaders from those who rely on positional authority. Robert's own thirty years of food distribution experience, including the area director role as a sustained study in influence without authority. Episode 67: Leading When Your Team Is Beat Down. Available now in your podcast feed. CONNECT WITH ROBERT ADAMS: The Leadership Table, weekly newsletter on Substack (free) A weekly leadership playbook. Every Monday at 6:00 AM EST. https://robertadamsleader.substack.com/ [https://robertadamsleader.substack.com/] Breaking Bread, LinkedIn Newsletter (free) The shorter version of the week's idea. Every Friday at 6:45 AM EST. https://www.linkedin.com/newsletters/7316826823063920641/ [https://www.linkedin.com/newsletters/7316826823063920641/] Subscribe to A Student of Leadership: Apple Podcasts: https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511 [https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511] Spotify: https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy [https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy] Website: https://astudentofleadership.riverside.com/ [https://astudentofleadership.riverside.com/] Share this episode with a leader who is doing the work without enough authority to make it easier. Real Leaders. Real Growth. One Table. Robert Adams | A Student of Leadership

Episode 67: Leading When Your Team Is Beat Down

This week's Play: Name the three things that will not move. Your team does not have change fatigue. They have leadership fatigue. In this episode of A Student of Leadership, Robert Adams returns to The Plate, the second element of the Place Setting Framework, with a harder question. What does a leader serve their team in an extended hard season, when the change is relentless and everyone is tired? People can absorb almost anything if they trust the person asking them to do it. What they cannot absorb is leadership that disappears in the middle of the change. In this episode: - Why teams reporting the highest fatigue are not the ones experiencing the most change - Damola Adamolekun and the Red Lobster turnaround: walking into bankruptcy, low morale, and a "beat down" team, and starting with what he himself was going to put in front of them - "Leadership is self-improvement": Adamolekun's documented principle and what it means in practice - The McKinsey 2025 change fatigue research and what it reveals about anchoring vs. accelerating - Three behaviors that distinguish leaders who lead through extended turbulence well - Why the leader who runs themselves empty cannot serve a steady plate - Where AI is accelerating change and where the leader still has to make the call The three behaviors: 01. Name what is not changing. Operationally specific. 02. Show up where the work happens. The dock. The route. The line. 03. Protect your own plate. Empty leaders cannot serve steady ones. Referenced this week: Damola Adamolekun: CEO of Red Lobster, appointed August 2024 after the chain's Chapter 11 bankruptcy. Documented via Fortune, CNN, and multiple business publications. The 40% sales surge in 2025 and the leadership philosophy of "self-improvement" are both publicly documented in his interviews from late 2025. McKinsey 2025 change fatigue research. Documented in multiple workforce reports. Episode 66: We Have Set the Full Table (May Close). Available now in your podcast feed. CONNECT WITH ROBERT ADAMS: The Leadership Table, weekly newsletter on Substack (free) A weekly leadership playbook. Every Monday at 6:00 AM EST. https://robertadamsleader.substack.com/ [https://robertadamsleader.substack.com/] Breaking Bread, LinkedIn Newsletter (free) The shorter version of the week's idea. Every Friday at 6:45 AM EST. https://www.linkedin.com/newsletters/7316826823063920641/ [https://www.linkedin.com/newsletters/7316826823063920641/] Subscribe to A Student of Leadership: Apple Podcasts: https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511 [https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511] Spotify: https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy [https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy] Website: https://astudentofleadership.riverside.com/ [https://astudentofleadership.riverside.com/] Share this episode with a leader who is running their team through extended change right now. Real Leaders. Real Growth. One Table. Robert Adams | A Student of Leadership

Episode 66: Leading Across Generations

The conversation about leading across generations is mostly a distraction. Not because the generations are the same. But because the answer is not in the generational profiles. In this episode of A Student of Leadership, Robert Adams makes the case that every generation at your table wants the same things: to be seen, to do work that matters, and to know the person leading them is worth following. What differs is what they have been taught to expect. In this episode: - Why most generational profiling in leadership misses the actual problem - What Gen Z is actually asking for in the workplace, and why it is not a character flaw - What experienced professionals need to see acknowledged, and why the friction between generations is usually practical rather than philosophical - Three things a leader does to build a table where every generation feels like their seat was set with intention - The May close: what The Spoon, The Glass, The Napkin, and The Table add up to as a leadership foundation - June preview: The Plate returning, leading through change when everyone is exhausted The three things a leader does to build a table across generations: 01. Name what you value from each person. Individually. Visibly. 02. Build consistency without eliminating individuality. Same standard, different support. 03. Make the table visibly worth building toward. Evidence in the ordinary moments, not just the policy. Referenced this week: Gen Z workplace research: multiple sources including Deloitte Global Millennial and Gen Z surveys, Gallup State of the American Workplace reports. Episode 65: The Leader Who Sees the Whole Person. Available now in your podcast feed. CONNECT WITH ROBERT ADAMS: The Leadership Table, weekly newsletter on Substack (free) A weekly leadership playbook. Every Monday at 6:00 AM EST. https://robertadamsleader.substack.com/ [https://robertadamsleader.substack.com/] Breaking Bread, LinkedIn Newsletter (free) The shorter version of the week's idea. Every Friday at 6:45 AM EST. https://www.linkedin.com/newsletters/7316826823063920641/ [https://www.linkedin.com/newsletters/7316826823063920641/] Subscribe to A Student of Leadership: Apple Podcasts: https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511 [https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511] Spotify: https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy [https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy] Website: https://astudentofleadership.riverside.com/ [https://astudentofleadership.riverside.com/] Share this with one leader navigating a multigenerational team who is not sure where to start. Real Leaders. Real Growth. One Table. Robert Adams | A Student of Leadership

Episode 65: The Leader Who Sees the Whole Person

Mental health is a leadership issue. Not a benefit program. Not a wellness initiative. A leadership issue that lives in the ordinary moments between a leader and the people they lead every day. In this episode of A Student of Leadership, Robert Adams explores The Napkin, the sixth piece of the Place Setting Framework, and what it actually looks like when a leader sees their team as whole people rather than functions on a schedule. In this episode: - The data that should change how every leader in food service thinks about their role: Deloitte's finding that managers have more impact on employee mental health than therapists or doctors - The culture in food service and hospitality that has historically treated acknowledging struggle as weakness, and what that culture is costing the industry - Three specific things a leader does consistently when they see the whole person: noticing, asking, and responding without fixing - Tim Etherington-Judge and Healthy Hospo: the movement built on the truth that people who pour care into guests every shift deserve to have care poured back into them - Why a leader cannot create safety for their team if they do not have it for themselves - Where AI is genuinely useful in this space and where the human act of presence remains irreplaceable The three things a leader does when they actually see their team: 01. Noticing. Paying attention to what is different. Not diagnosing. Observing. 02. Asking. The human question, not the performance question. And meaning it. 03. Responding without fixing. Hearing before advising. Acknowledging before solving. Referenced this week: Deloitte Global Mental Health survey: findings on manager impact on employee mental health. Cited across multiple annual reports. National Restaurant Association: workforce mental health and burnout data in food service and hospitality. Tim Etherington-Judge: founder of Healthy Hospo. Verified via multiple hospitality publications. Episode 64: The Feedback That Actually Changes Behavior. Available now in your podcast feed. CONNECT WITH ROBERT ADAMS: The Leadership Table, weekly newsletter on Substack (free) A weekly leadership playbook. Every Monday at 6:00 AM EST. https://robertadamsleader.substack.com/ [https://robertadamsleader.substack.com/] Breaking Bread, LinkedIn Newsletter (free) The shorter version of the week's idea. Every Friday at 6:45 AM EST. https://www.linkedin.com/newsletters/7316826823063920641/ [https://www.linkedin.com/newsletters/7316826823063920641/] Subscribe to A Student of Leadership: Apple Podcasts: https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511 [https://podcasts.apple.com/us/podcast/a-student-of-leadership-real-leaders-real-growth-one-table/id1788679511] Spotify: https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy [https://open.spotify.com/show/6KdlbKAVbF118b2Khfcpqy] Website: https://astudentofleadership.riverside.com/ [https://astudentofleadership.riverside.com/] Share this with one leader in food service or hospitality who is carrying more than they have been allowed to say out loud. Real Leaders. Real Growth. One Table. Robert Adams | A Student of Leadership