As The World Churns

Podcast af UserIQ

engelsk

Business

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Looking to avoid some unpleasant churn melodrama? If so, "As the World Churns" is the podcast for you. All episodes are under 20 minutes. Which means you can listen during your lunch hour and still have time to do whatever it is that you do. This is the only customer success podcast on the internet presented by UserIQ. Join host Justin Rubner as he interviews your favorite industry experts and gets to the bottom of your CS conundrums.

Alle episoder

8 episoder

Customer Success and Sales: How to align for the best outcome

Join guest Markus Rentsch to learn how to handle the sales to CS and handoff and make sure you're delivering quick wins for your customers. Reducing churn early on is the name of the game.

21. feb. 2022 - 17 min

We’re not support! Getting everyone aligned around CS as a strategic function

Join Mike Cardona on this week's episode of As The World Churns as we discuss the difference between customer success and support.

15. feb. 2022 - 14 min

We’re growing - now what? Ways CS teams can accommodate more customers

Join Founder, CEO and Leadership Coach from 30 Day Leadership, Nils Vinje. We're talking all things scaling.

8. feb. 2022 - 19 min

All about value: Moving CSMs from pitching features to selling solutions

Guest panelist Brian Nicholls joins host Justin Rubner to discuss what he's learned from his time at UserIQ and leading a customer success team.

31. jan. 2022 - 18 min

Making renewals simple: How analytics and reporting can help seal the deal

Join CS expert Guy Rahamim for a discussion about all things analytics and how it leads to renewals.

25. jan. 2022 - 19 min

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