Civility Matters: Conversations on Rudeness, Respect and Workplace Culture

Dr. Ann Bowers Evangelista On Civility and Leading Without Burning Out or Blowing Up

Send us Fan Mail [https://www.buzzsprout.com/2605839/fan_mail/new] Dr. Ann Bowers Evangelista joined for a conversation on civility, self-awareness, and sustainable leadership, drawing on her experience as an endurance athlete to offer a unique framework for navigating workplace challenges. She explores how the discipline, resilience, and pacing strategies that fuel athletic endurance can help leaders stay composed, prevent burnout, and build healthier workplace culture. What we covered: * Why self-awareness is foundational to effective leadership and improving workplace culture * How endurance athlete strategies translate to sustainable leadership practices * Why civility is an essential leadership skill, not just a nice-to-have * How emotional reactivity can derail decision-making and damage team relationships * Practical strategies for staying grounded and managing conflict in difficult conversations * Ways leaders can protect their energy, pace themselves, and set clear expectations without burning out * How building resilience and endurance as a leader supports both personal well-being and team health Whether you're navigating challenging workplace dynamics, struggling with leadership burnout, or looking to develop stronger self-awareness and composure under pressure, this conversation offers actionable insights grounded in a proven endurance framework. Here is some information about Dr. Bowers Evangelista Ann drives long-term leadership success in people and organizations by igniting purpose, clarity, and focus in leaders and teams. For nearly three decades, she has leveraged her experience as a psychologist, business and leadership expert, and endurance athlete to maximize human potential and business results. Organizations seek Ann’s hiring proficiency to select and develop high-caliber talent and build great teams. As a coach, Ann’s reflective abilities and goal orientation help clients focus on change that sticks. She is an expert on hiring great people, building sustainable, high-performing individuals and teams, change transformation, conflict and negotiation, feedback, and developing future talent.  Her book, The Endurance Leader, was released in 2024, and she speaks regularly on the importance of long-term thinking, discipline, and resilience in great leadership. An Ironman triathlete and marathon runner, Ann brings her high-performance focus and results orientation to her work, family, and community. She is the proud spouse of a US Air Force officer and volunteers with nonprofits that support DC’s underserved and marginalized communities. You can find out more about her work at: https://llumos.com/ For more on my work on rudeness and incivility, you can find information at: www.activatesuccess.org [http://www.activatesuccess.org] www.rudenessrehab.com [http://www.rudenessrehab.com] https://www.linkedin.com/in/johnmobrienphd/ [https://www.linkedin.com/in/johnmobrienphd/] https://www.youtube.com/@RudenessRehab [https://www.youtube.com/@RudenessRehab]

Colt Briner on Purpose, Workplace Conflict, Toxic Culture, and Difficult Leadership

Send us Fan Mail [https://www.buzzsprout.com/2605839/fan_mail/new] In this episode of Civility Matters, Colt Briner joins us for a discussion about purpose, workplace conflict, toxic culture, and the leadership behaviors that undermine trust and performance. Briner, author of “The Race to Relevance” and co-creator of the “Wayfinding” system, discusses how purpose helps people navigate work and life with greater clarity and alignment. We explore how rudeness, poor communication, and unhealthy power dynamics show up in teams and why addressing them early matters for both people and organizations.  Colt also shares practical strategies for leaders, HR professionals, and managers who want to improve workplace communication, strengthen leadership and respect, and create a healthier workplace culture. They explore how civility connects to purpose-driven leadership, why rudeness happens in organizations, and practical strategies for building more respectful workplaces. The conversation highlights that treating people well isn’t a soft skill—it’s a strategic advantage grounded in purpose-centered messaging and human-centered leadership About Colt Briner: Colt Briner is a strategist, speaker, and creator focused on helping individuals and organizations reconnect with what makes them fully human. As the founder of an award-winning marketing agency and a senior marketing leader in healthcare, Colt has spent over two decades driving growth at the intersection of strategy, creativity, and purpose.  His work challenges conventional, performance-driven models by introducing more relational, intuitive, and holistic ways of thinking. Colt is the co-creator of Wayfinding, a reflective system designed to help people navigate life with greater clarity and alignment, and a leading voice behind the Invitation to Wholeness—an emerging body of work exploring the balance between logic and intuition, structure and flow, and the seen and unseen forces that shape our lives. Whether working with executive teams or individuals, Colt’s approach is rooted in a simple idea: the path forward isn’t something we force, it’s something we learn to sense, trust, and follow. Contact Colt at: https://coltbriner.com/ You can also contact him at: coltbriner@gmail.com For more on my work on rudeness and incivility, you can find information at: www.activatesuccess.org [http://www.activatesuccess.org] www.rudenessrehab.com [http://www.rudenessrehab.com] https://www.linkedin.com/in/johnmobrienphd/ [https://www.linkedin.com/in/johnmobrienphd/] https://www.youtube.com/@RudenessRehab [https://www.youtube.com/@RudenessRehab]

Dr. Dana Ackley on Emotional Intelligence, Rudeness, and Workplace Conflict

Send us Fan Mail [https://www.buzzsprout.com/2605839/fan_mail/new] Civility Matters welcomes psychologist and emotional intelligence expert Dr. Dana Ackley for a conversation about rudeness, workplace conflict, and toxic polarization. Together, we explore how emotions shape reactions, fuel conflict, and can also be used to build empathy, better decisions, and braver conversations across differences. Dr. Ackley shares practical tools for recognizing triggers, managing impulses, and improving workplace communication in divided environments where respect and connection are often strained. Dr. Ackley explains emotional intelligence as the intelligent use of emotion, sharing practical tools for recognizing triggers, managing impulses, and humanizing “the other side.”  This episode offers hopeful, actionable insights for anyone tired of rudeness and ready to help repair our social fabric. Dr. Ackley's Bio: Dr. Dana Ackley is a psychologist who is an executive coach and author of the book “The Little Book to Save Humanity” published in 2024. In addition, he has a forthcoming book to be published soon, entitled “Emotional Intelligence for a Divided World (https://theeqpress.com).   Dana is an internationally recognized expert in Emotional Intelligence. He works as an executive coach to senior leaders in a variety of industries. Much of his current work is devoted to helping society overcome toxic divisiveness. For more information on Dr. Ackley: https://theeqpress.com/about-dr-ackley For more on my work on rudeness and incivility, you can find information at: www.activatesuccess.org [http://www.activatesuccess.org] www.rudenessrehab.com [http://www.rudenessrehab.com] https://www.linkedin.com/in/johnmobrienphd/ [https://www.linkedin.com/in/johnmobrienphd/] https://www.youtube.com/@RudenessRehab [https://www.youtube.com/@RudenessRehab]

Dr. Audrey Tang on Toxic Talk, Workplace Incivility, and Leadership and Respect

Send us Fan Mail [https://www.buzzsprout.com/2605839/fan_mail/new] Toxic Talk, Tired Teams features Dr. Audrey Tang and Dr. John O’Brien in a conversation about toxic talk, workplace incivility, and the ways unhealthy communication patterns damage workplace culture. They examine how gossip, emotional fatigue, and negative communication drain energy, weaken trust, and contribute to toxic workplace dynamics. This live session offers practical ideas for leaders, HR professionals, and business audiences who want to improve workplace communication, strengthen emotional intelligence at work, and create healthier relationships in the workplace.  Dr. Tang's Bio:  Dr Audrey Tang is a Leadership trainer, TEDx Performer/Speaker, Chartered Psychologist and multi-award-winning business author who focuses on practical tools for Wellbeing. With 30+ years teaching practical wellbeing tools in person and for the media, along with directing community theatre, she founded Wellbeing Media Studio broadcasting’s two shows: Mental Health Matters: Office Hours; and Mental Health Matters: After Hours globally with the e360tv Network. These and her other programs shine a spotlight on wellness and provide a visible opportunity and media support for academics and Thought Leaders.  Along with her coaching practice and mental/emotional fitness building workshops that she provides virtually and in person, she is the Founder and Chair of Trustees at CLICK Arts Foundation, a charity which gives grants to grassroots arts projects which build confidence, inclusivity and wellbeing.  She created and hosted the podcast Retrain Your Brain for Success (winner: Positive Change podcast awards); and The Wellbeing Lounge on NLiveRadio (winner of several awards). She also provided psychology contribution (on screen and off) to Channel 4's Don't Diet Lose Weight, and The Chrissy B Show.  She is a sought-after speaker, trainer coach and consultant who continues to give expert comment in the area of wellbeing to published and broadcast media. For more about Dr. Audrey Tang: https://www.draudreyt.com/ For more on my work on rudeness and incivility, you can find information at: www.activatesuccess.org [http://www.activatesuccess.org] www.rudenessrehab.com [http://www.rudenessrehab.com] https://www.linkedin.com/in/johnmobrienphd/ [https://www.linkedin.com/in/johnmobrienphd/] https://www.youtube.com/@RudenessRehab [https://www.youtube.com/@RudenessRehab]

Dr. Rob Fazio on Workplace Incivility, Toxic Workplace Culture, and Bullying

Send us Fan Mail [https://www.buzzsprout.com/2605839/fan_mail/new] In this episode of Civility Matters, performance psychologist and author Dr. Rob Fazio explores how workplace incivility, bullying, and rudeness erode trust, performance, and well-being. We look at the psychology of power, control, and fear, and discuss why abusive leadership and so-called “tough” management often create a toxic workplace culture. We discuss how to recognize early warning signs of a toxic culture, the hidden costs of tolerating bullies, and the risks for both individuals and organizations.  Dr. Fazio shares practical strategies for leaders, HR professionals, and managers who want to strengthen workplace communication, improve leadership and respect, and build a healthier culture where people feel safe speaking up. Dr Fazio's Bio: Dr. Rob Fazio is a psychologist, speaker and executive coach known for his candor and warmth. He is able to connect with people where they are and challenge them to get them to where they want to go. He places a premium on balancing behavior change with business outcomes.  Dr. Fazio is considered a turnaround expert as he is often called upon to tackle the thorniest organizational challenges and advise tough-minded alpha executives and elite talent, such as CEOs, surgeons, litigators, and wealth managers. He developed the Motivational Currency® Calculator, a self-assessment that helps people understand their own and their colleagues’ motivators and how to tap into that to facilitate improved communication and heightened collaboration.  A recognized expert in intentional leadership and protecting oneself and others from dysfunctional behavior, he penned two books, Simple is the New Smart and the WSJ bestseller, BullyProof: Using Subtle Strength to Influence Alphas and Strengthen Society.  His strategies have been featured in outlets including CNBC, CNN, MSNBC, and Fox News and his thought leadership has appeared online and in print within publications including Success Magazine, The New York Times, Forbes, and CEO Magazine. He is the founder and president of the nonprofit, Hold the Door for Others, that equips and challenges people to grow through loss, trauma, and adversity. More about Dr. Fazio: https://onpointadvising.com/ For more on my work on rudeness and incivility, you can find information at: www.activatesuccess.org [http://www.activatesuccess.org] www.rudenessrehab.com [http://www.rudenessrehab.com] https://www.linkedin.com/in/johnmobrienphd/ [https://www.linkedin.com/in/johnmobrienphd/] https://www.youtube.com/@RudenessRehab [https://www.youtube.com/@RudenessRehab]