Contract Heroes

In this episode, Sarah Brouwer, Senior Corporate Counsel at Trudell Medical International, joins Marc Doucette, CEO and Co-founder of Koho Consulting, to discuss the real-world challenges and strategies behind a successful contract lifecycle management transformation. Together, they share insights from Trudell’s multi-phase CLM rollout, including lessons in change management, phased implementation, and system adaptation. Marc draws on Koho’s hands-on experience to highlight what it really takes to move from static legacy tools to scalable enterprise CLM. They also explore how legal teams can rethink CLM as a long-term strategic investment rather than a one-time solution. The conversation wraps with a look at how AI is playing a growing role in document screening, data migration, and redlining, reshaping how legal ops teams work and deliver value across the business. Whether you're planning a CLM rollout or navigating one today, this episode offers a grounded perspective on what success looks like in complex organizations.

On this episode of the Contract Heroes podcast, we’re joined by Matt Patel, COO and Co-Founder of Malbek, to talk all things CLM replacement. Matt breaks down the common pitfalls of legacy systems—from high maintenance costs and outdated architecture to poor user adoption—and explains why many organizations are rethinking their approach. We dive into the challenges of navigating a crowded CLM market, what red flags to watch for (like low logins and workaround-heavy workflows), and how to tell whether your issues stem from technology or process. Matt also shares actionable tips for teams just starting their CLM evaluation journey and what to look for in a modern, scalable solution.

In today's episode, Aaron Fischer explores the evolving landscape of contract lifecycle management (CLM), highlighting the impact of AI, risk mitigation, and efficiency in legal operations. He addresses the challenges of implementing CLM, emphasizing stakeholder engagement and executive support. Drawing from his experiences in the music and tech industries, Aaron illustrates the practical benefits of early CLM adoption. He also shares his journey transitioning to a solo legal practice, underlining the importance of networking and client understanding. The discussion concludes with insights from his Empire State of Grind podcast, which focuses on tech startup founders and AI-driven innovation.

FEATURED TIMESTAMPS [00.35] Nandita’s background and career journey.  [02.46] The importance of understanding the context behind every contract.  [06.29] The importance of putting the best interests of the company first.  [07.10] Communication and understanding between legal and sales teams.  [08.57] The benefits of Contract Lifecycle Management (CLM).  [11.06] The role of flexibility in contract negotiation.  [13.38] Building rapport and trust with the internal team.  [16.17] Effective playbook provisions for business negotiations.  RESOURCES Connect with Nadita Murthy LinkedIn - linkedin.com/in/nandita-murthy/ [https://www.linkedin.com/in/nandita-murthy/]

In this episode, we’re joined by Otto Hanson, founder of TermScout and Screens, and now leading the Screens business at Agiloft. Otto shares his vision for the future of contracts and why he believes we’re just getting started when it comes to transforming how they’re created, reviewed, and managed. We dive into Agiloft’s recent acquisition of Screens and what it means for AI-powered contract review. Topics include striking the right balance between accuracy and flexibility, empowering users through prompt validation, the power of community-driven playbooks, and why AI should enhance—not replace—legal expertise.