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Human-Centered Innovation

Podcast af Podgo

engelsk

Business

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We are at a moment of tremendous change – a change in the way we live, work and relate to one another. We are living in the fourth industrial revolution. The demand for human-centered innovation goes hand in hand with the extraordinary technological advances taking place/available today. With this new chapter in human development, are you or your business ready to step into an inclusive, human-centered future? Welcome to Human-Centered Innovation with Lisa Marceau and Kristine Merz, a podcast that empowers you to find your voice, embrace a range of perspectives, and create meaningful change. An experienced business executive, Lisa Marceau is an expert in leading diverse teams and in guiding collaborations between research and technology. She is a thought leader focused on addressing the profound changes in health, related to the digital native generations. By both understanding the emerging health and healthcare challenges and listening to what digital generations want, she creates meaningful change by addressing important questions about how we will engage with, and modify, healthcare in concept and in practice. Her perspective and research focus are built on over 25 years of conducting and supporting health services and clinical research and producing evidence-based digital tools and programs. Her extensive experience is enhanced by leadership in strategic growth, organizational change, innovative approaches, and operations management. Kristine Merz has a passion for helping clients at significant points of change. Her unique approach entails centering human voices and lived experiences to create clarity, define purpose, and determine a clear path forward. As an entrepreneur and founder of Orange Square, she is on a mission to make brands meaningful by using proven tools that center the audience at every step in the process. She believes in defining value from a customer point of view and in combining research, design, and visualization to create shared understanding and meaning. With a focus on healthcare and education, Orange Square builds business value by creating and managing integrated brand experiences across all touchpoints. A graduate of the Rhode Island School of Design, Kristine is eager to partner and grow with clients with complex problems who are driven by purpose. With the unprecedented changes we are facing, a lot is at stake for both business and employees. Get that clarity so you can identify the right problem and not solve the wrong one. Tune in to Human-Centered Innovation with Lisa and Kristine and discover how you can accelerate the right way to move forward.

Alle episoder

21 episoder

episode The Big Merge: Navigating The Complexities Of Multi-Company Mergers With Juli Leonard – Part 1 cover

The Big Merge: Navigating The Complexities Of Multi-Company Mergers With Juli Leonard – Part 1

We’ve heard a lot of discussions on the impact of mergers and acquisitions but the vast majority of those would involve two companies. What happens when in a really big merge – one that involves, say, four or 10 companies? Save yourself the strain of imagining what the impact would be as Lisa Marceau and Kristine Merz bring in Juli Leonard to share her expertise on this matter. In this two-part conversation, Juli discusses everything that goes into such big mergers. This episode is part one, and we get to hear about things like the importance of a well-defined integration plan, the role of leadership in navigating the complexities of merging distinct organizational cultures, and the significance of transparent and effective communication. They also touch on crucial factors such as training and development, feedback mechanisms, and the art of balancing diverse audience needs while staying true to a core message. Tune in for more! For more information, visit: https://chocolateandpeanutbutter.com/ [https://chocolateandpeanutbutter.com/] Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

24. sept. 2025 - 23 min
episode The Big Merge: Navigating The Complexities Of Multi-Company Mergers With Juli Leonard – Part 2 cover

The Big Merge: Navigating The Complexities Of Multi-Company Mergers With Juli Leonard – Part 2

This is Part 2 of Lisa and Kristine’s conversation with Juli Leonard on multi-company mergers. In Part 1 we heard about importance of a well-defined integration plan, the role of leadership in navigating the complexities of merging distinct organizational cultures, and the significance of transparent and effective communication. This time, we get into the nitty-gritty of culture and values issues related to these big merges. We explore the impact of culture on employee morale, talent retention, customer experience, operational synergies, and decision-making, and the potential for innovation in the post-merger landscape. Tune in! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

17. sept. 2025 - 20 min
episode Internal And External Communication - Communicating The Change Of One Brand Going Away. How The Two Become One. cover

Internal And External Communication - Communicating The Change Of One Brand Going Away. How The Two Become One.

Undergoing a brand change is a complicated and tedious process. Without proper internal and external communication, everything will become messy and people with be left in the dark. Lisa Marceau and Kristine Merz discuss how to secure M&A success by clearly communicating every significant change within a brand and how they impact an organization's culture. The two talk about the dangers of keeping back channels and why everyone should be on the same page no matter how beautiful or chaotic the situation. Lisa and Kristine also explain how to match your communication depending on your target audience and make your brand change easy to digest when holding trade shows. For more information, visit: https://chocolateandpeanutbutter.com/ [https://chocolateandpeanutbutter.com/] For more information about JKAM Investments, visit jkaminvestments.com [http://jkaminvestments.com/] Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

10. sept. 2025 - 29 min
episode Using Competition To Start To Define Your Brand Strategy In A Merger cover

Using Competition To Start To Define Your Brand Strategy In A Merger

A brand strategy often begins with designing the logo or determining the target audience. But sometimes, it is a good idea to use competition as a starting point. Lisa Marceau and Kristine Merz discuss how to look into other businesses within your chosen niche to develop a strong brand identity. They break down strategies in choosing the right business colors and establishing a strong personality that will appeal to people's emotions. Lisa and Kristine also explain how deeply understanding your brand can lead to a fruitful collaboration with a professional designer should you hire one. For more information, visit: https://chocolateandpeanutbutter.com/ [https://chocolateandpeanutbutter.com/] For more information about JKAM Investments, visit jkaminvestments.com [http://jkaminvestments.com/] Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

3. sept. 2025 - 21 min
episode A Human-Centered Approach To Redefining Services In A Merger cover

A Human-Centered Approach To Redefining Services In A Merger

When companies merge in the acquisition process, it is more than just two entities coming together. These companies carry with them the people in that transition, and often, the people aspect gets overlooked. In this episode, Lisa Marceau and Kristine Merz call for a human-centered approach to redefining services in a merger. They talk about how leaders should keep in mind their employees as they overcome changes in culture, sharing the card-sorting method to help them define and identify their services better. So join this conversation and learn the opportunities you can grab from building a human-centered mindset as you go through a big organizational change. For more information, visit: https://chocolateandpeanutbutter.com/ [https://chocolateandpeanutbutter.com/] For more information about JKAM Investments, visit jkaminvestments.com [http://jkaminvestments.com/] Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

27. aug. 2025 - 24 min
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