REAL IMPACT LEARNING

05 - Nick Petch

Summary (From Me) Nick is a knowledgeable guy and all-round friendly legend. We crossed paths through some work projects but have stayed in touch and have always found him interesting to chat to. Broad chat on a bunch of things that Nick has been working on recently, think there will need to be a part two because this chat went so quickly and there was so many other things I wanted to ask about. Summary (AI Generated) In this conversation, Nick discusses his journey in the learning and development (L&D) field, emphasizing the evolution of learning practices, the importance of narrative, and the challenges faced by the industry. He critiques traditional learning systems, advocating for a shift towards job task-based learning and the need for organizations to rethink their approach to learning. Nick highlights the role of technology, particularly AI, in transforming L&D practices and stresses the importance of context and relationships in effective learning. The conversation concludes with reflections on the future of L&D and the need for organizations to adapt to changing environments. Chapters * 03:04 The Evolution of Learning and Design * 05:41 The Role of Narrative in Learning• * 08:43 Challenges in Learning and Development * 11:33 The Concept of De-Interfacing in Learning• * 14:19 The Future of Learning and Development * 17:11 Rigor, Relevance, and the Role of L&D * 20:11 Transpersonal Learning and Human Futures * 23:41 Organizational Readiness for Change * 25:01 Design Maturity and Its Impact * 27:36 Job Task-Based Learning Approach * 31:30 Practical Examples of Job Tasks * 35:07 Transforming Learning Through Narrative Practices * 40:23 The Future of Learning and Development

04 - Guy Wallace - Paying it Forward

Summary - Written by Me I feel super lucky to have had Guy Wallace join me for this one, back when the podcast was just an idea I was talking to Guy on LinkedIn, and he mentioned how he was building on what his mentors had taught him and the importance of paying it forward. It made me think more about being able to do the same. It was great to get to sit with Guy (virtually) and hear many words of wisdom from his 45 years of practice in our industry. Feel like I could have talked for another hour, and after we ended the recording, we talked for another 20 minutes. Worth a listen to one of the most knowledgeable people in L&D I have spoken to. You can check out Guy's extensive body of work at: EPPIC - Pursuing Performance Summary - Written by AI In this conversation, Greg interviews Guy Wallace, an expert in performance analysis and instructional design. They discuss the importance of focusing on performance rather than just learning, and the need to gather data on the tasks and outputs required for successful performance. Guy emphasizes the value of involving master performers and subject matter experts in the analysis process to ensure accurate and complete data. He also highlights the importance of context and the need to adapt best practices to fit specific performance contexts. The conversation touches on the challenges of convincing clients to adopt a performance-focused approach and the role of transfer in ensuring successful implementation. The conversation explores the importance of adopting the language of the business when communicating with stakeholders and clients. It emphasizes the need to focus on outcomes and how to ensure that learning translates into real-world application. The conversation also discusses the perpetual cycle of renaming and rebranding in the learning and development field, highlighting the importance of understanding the history and context of different terms and concepts. The key takeaways include the importance of using job aids and performance support to avoid forcing memorization, the need to focus on the process and consequence system in performance improvement, and the value of aligning learning with the performance context. Takeaways * Focus on performance rather than just learning when designing training programs * Involve master performers and subject matter experts in the analysis process to gather accurate and complete data * Adapt best practices to fit the specific performance context * Consider the role of transfer and the potential barriers to successful implementation * Adopt the language of the business when communicating with stakeholders and clients. * Focus on outcomes and ensure that learning translates into real-world application. * Understand the history and context of different terms and concepts in the learning and development field. * Use job aids and performance support to avoid forcing memorization. * Focus on the process and consequence system in performance improvement. * Align learning with the performance context. Sound Bites * "Focus on performance rather than just learning" * "Involve master performers and subject matter experts in the analysis process" * "Adapt best practices to fit the specific performance context" * "Adopting my own language for those levels." * "How do you know if they just know that at the end of the quiz to your point or the assessment, how do we know they're actually going to do it when they go back to work?" * "You take the blame and say, I should have pushed harder for that one."

03 - Stella Collins (Stella Labs)

Summary Stella Collins, Chief Learning Officer and co-founder of Stella Labs, discusses the challenges faced by L&D teams in delivering effective learning. She highlights the focus on content delivery and the lack of emphasis on practical application and behavior change. Collins emphasizes the importance of understanding how people learn and the need for explicit learning strategies. She introduces the GEAR model, which includes guidance, experimentation, application, and retention, as a framework for effective learning. Collins also discusses the role of AI in learning and how it can automate certain processes, freeing up time for L&D professionals to focus on more valuable tasks. The conversation explores the challenges of learning and development, particularly in the context of subject matter experts (SMEs) and master performers. It emphasizes the importance of getting SMEs to think about their knowledge and skills from a beginner's perspective and distilling their expertise into key points. The conversation also touches on the need for observation and questioning to understand how SMEs perform their tasks. The role of mentors in the learning process is highlighted, as well as the importance of measuring outcomes and progress. The scalability of learning platforms and the limitations of traditional LMSs are discussed. The conversation concludes with a curiosity about the connection between the mind and body in learning. Chapters 00:00 Introduction and Background 05:04 The Role of Neuroscience in Effective Learning 08:43 The Potential of Technology, Including AI, in Learning 12:57 Designing the Learning Experience for Impact 24:18 Building on a Solid Starting Point 26:02 The Power of Observation and Questioning 27:48 The L10 Model: A Tool for Evaluation 29:45 Challenges of Traditional Learning Management Systems

02 - Michelle Ockers (Learning Uncut)

Michelle has been a huge influence on my career, Michelle and I crossed paths first back in 2018 when she came to visit when I had newly moved to Brisbane. Through the years, she has been there as an informal mentor, friend, sounding board and network connector. I was lucky enough to work with Michelle in the past couple of years and Michelle's podcast continues to be a regular influence on expanding my practice and network. When I decided to start the podcast, Michelle was the first person I had in mind to join me for my first episode. We started the conversation on collaboration, community and connection in L&D but ended on AI. Enjoy! :) Summary (AI Generated) The conversation between Greg and Michelle revolves around the theme of collaboration and the power of connection in the learning and development (L&D) field. Greg shares how Michelle's podcast and their personal connection have been instrumental in his professional development. They discuss the importance of building a network and learning from others in the L&D community. They also highlight the shift from a training-focused approach to a more holistic and collaborative approach to learning. Greg shares examples of how collaboration and connection have led to successful outcomes in his own work. Overall, the conversation emphasizes the value of collaboration and community in the L&D profession. The conversation explores the importance of collaboration, overcoming biases, and leveraging AI in learning and development. Greg discusses the concept of lenses or ways of seeing things and how the community lens allows us to understand and solve problems by incorporating different perspectives. He emphasizes the need for structured thinking processes and collaboration to overcome cognitive biases. Greg also highlights the dangers of relying solely on experience and the importance of listening to new perspectives. He discusses the role of AI in content creation and performance support, emphasizing the need for human expertise in learning design. The conversation concludes with a discussion on the future of AI in L&D and the importance of connection and collaboration in problem-solving. Resources: Michelle's Website and all things Learning Uncut - https://michelleockers.com/ Michelle Ockers on LinkedIn - https://www.linkedin.com/in/michelleockers/ Learning Uncut Podcast - https://learninguncut.global/podcast/ Curious Advantage Podcast -- Unlocking Leadership Mindtraps Takeaways Collaboration and connection are essential in the learning and development field. Building a network and learning from others can greatly enhance professional development. A shift from a training-focused approach to a more collaborative and holistic approach to learning is necessary. Collaboration and connection can lead to successful outcomes and solve real-world problems in the workplace. Collaboration and incorporating different perspectives are essential for understanding and solving problems. Structured thinking processes and collaboration can help overcome cognitive biases. Relying solely on experience can lead to biases and closed thinking. AI can be used for content creation and performance support, but human expertise in learning design is crucial. Connection and collaboration are key in navigating the future of AI in learning and development. Time Stamps - AI Generated 00:00 Introduction and the Influence of the Podcast 02:17 The Importance of Connection, Community, and Collaboration 06:20 Learning from Others and the Power of Networking 08:07 Human-Centered Approaches in L&D 12:35 The Role of Connection in Problem-Solving 22:35 The Impact of Networking and Collaboration 24:19 The Need for a Different Approach in L&D 27:04 Overcoming Biases and Embracing Agile 27:59 Analyzing Patterns and Trends in L&D 28:22 The Power of Collaboration and Connection 30:11 The Community Lens: Opening Up to Different Perspectives 32:29 Overcoming Cognitive Biases with Structured Thinking 44:02 The Role of AI in Learning and Development

01 - Introduction (Attempt #100?)

Summary (Written by me) Accepting the imperfections and overcoming the fears of putting this out into the public sphere but you have to start somewhere. Weekend reflections led me to rerecord this and be a little more me. I wanted to do a short intro and little about myself for anyone who doesn't know me and get the ball rolling, looking forward to having some guests on moving forward and a little less of me talking to myself. Summary (Written by AI) Greg reflects on his journey of starting a podcast and shares his motivations for creating it. He discusses the challenges of perfectionism and imposter syndrome, as well as the importance of authenticity in his podcast. Greg also talks about his personal and professional growth over the years and how conversations and podcasts have played a significant role in his development. He expresses his curiosity about people and his desire to connect with and learn from others. Greg concludes by mentioning his plans for the podcast and his excitement for future guests. Takeaways * Starting a podcast can be challenging due to feelings of some perfectionism and imposter syndrome, but it's important to embrace authenticity. * Conversations and podcasts have played a significant role in Greg's personal and professional growth. * Greg is curious about people and values human connection and conversation. * He aims to have intentional conversations with guests and expand access to valuable voices in the L&D field. * The podcast will cover topics related to technology, people, curiosity, and behavioral psychology. * Greg is open to exploring other areas of interest in addition to learning. Keywords podcast, starting, challenges, perfectionism, imposter syndrome, authenticity, personal growth, professional growth, conversations, curiosity, learning, connections