The Digital Healthcare Experience

Transforming Healthcare at the Speed of Trust | With Dr. David Lubarsky, CEO at WMCHealth Network

If healthcare transformation seems slow, it's because people, process, and trust must catch up with the tech. In this episode we sit down with Dr. David Lubarsky, CEO of Westchester Medical Center Health Network. Named one of Modern Healthcare's 100 Most Influential People in Health Care, Dr. Lubarsky shares real world lessons on turning innovation into measurable outcomes. Watch the video version here [https://youtu.be/Rc8x4-FBSFc]. We explore how health systems can successfully adapt and adopt AI-driven innovation without losing sight of the human side of care. From improving sepsis mortality outcomes to overcoming frontline resistance to AI, this conversation dives into what it really takes to drive meaningful change in healthcare. Chapter Timestamps: 00:00 Preview clip 01:16 CEO perspective on digital transformation in healthcare 02:26 Why people, process, and technology must work together 04:10 Overcoming resistance to AI: lessons from sepsis care 08:11 How to prioritize high-impact AI initiatives 11:00 Using AI to identify missed care and save lives 13:24 AI as a force multiplier for clinicians 15:12 Leading change and addressing workforce concerns 18:02 Reducing inefficiencies between providers and payers 20:10 Governance, transparency, and ethical AI oversight 24:02 Continuous monitoring and the evolution of AI systems 29:41 Keeping patients at the center of digital health This episode offers valuable insights for healthcare executives, clinical leaders, digital health innovators, and anyone navigating transformation in modern healthcare. Connect with Dr. Lubarsky on LinkedIn at https://www.linkedin.com/in/davidlubarsky [https://www.linkedin.com/in/davidlubarsky] Find Dr. Lubarsky's work at https://www.wmchealth.org/ [https://www.wmchealth.org/] #aiinhealthcare #digitalhealth #artificialintelligence #healthcareinnovation #patientsafety #healthcaretechnology Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube [https://www.youtube.com/@TheDigitalHealthcareExperience]! The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. [https://www.taylor.com/digital-healthcare] Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com [https://www.taylor.com/digital-healthcare] The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

Decoding the New Landscape of Healthcare Branding | With Timothy Brown, Chief Communications Officer at Stony Brook Medicine

The way patients find and choose care is changing fast. One thing is clear: Your digital presence is your brand. We sat down with Timothy Brown, Chief Communications and Marketing Officer at Stony Brook Medicine, to explore how modern health systems are rethinking marketing, technology, and patient engagement. Timothy shares how academic medical centers are navigating increased competition, shifting patient expectations, and rapid changes in digital behavior. From CRM adoption and patient journey mapping to social media strategy, SEO, and AI driven search, this conversation offers a behind the scenes look at how marketing and communications can directly impact access, trust, and outcomes in healthcare. This episode is especially relevant for healthcare leaders, marketers, digital strategists, and anyone reimagining how health systems connect with patients in an increasingly consumer driven world. Timestamps: 00:00 Preview Clip 00:51 Guest introduction and background 03:16 What makes academic medical centers different 05:13 Why marketing technology lagged in healthcare 07:09 Consumerism and generational shifts in healthcare 10:46 Patient acquisition, retention, and CRM strategy 14:53 Social media as a healthcare growth engine 18:44 Service design, journey mapping, and patient engagement 23:08 Digital presence, brand perception, and innovation 27:47 Proving marketing impact with data and analytics 31:01 What excites Tim about the future of healthcare marketing Connect with Timothy on LinkedIn at https://www.linkedin.com/in/timothy-brown-01339535 [https://www.linkedin.com/in/timothy-brown-01339535] Find Timothy's work at https://www.stonybrookmedicine.edu [https://www.stonybrookmedicine.edu] #healthtech #healthcareinnovation #socialmediastrategy #contentmarketing #brandgrowth #techinnovation Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube [https://www.youtube.com/@TheDigitalHealthcareExperience]! The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. [https://www.taylor.com/digital-healthcare] Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com [https://www.taylor.com/digital-healthcare] The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

Healthcare AI Reality Check: What's Working & What's Next | With Scott Becker, Founder & Publisher at Becker's Healthcare

It's not every day you get to sit down with a healthcare icon. In this episode we're joined by Scott Becker, Founder and Publisher of Becker's Healthcare, for a wide‑ranging discussion on how artificial intelligence is transforming healthcare today. Scott brings a rare perspective shaped by decades at the intersection of healthcare operations, investing, law, and media. He breaks down where AI is delivering measurable ROI across health systems, where expectations may still be ahead of reality, and how healthcare leaders should be thinking about enterprise adoption, clinical applications, and long‑term strategy. The conversation covers ambient clinical documentation, revenue cycle automation, enterprise AI deployment, workforce shortages, and more. Scott also shares boardroom‑level insights on risk, regulation, and governance, along with what the next 5 to 10 years could hold for new care models powered by AI. We close with a discussion of Scott's newest book, Building Great Businesses, and the core frameworks behind building, scaling, and leading enduring organizations. If you are a healthcare executive, founder, investor, or technology leader navigating the future of AI in healthcare, this episode offers grounded insight without the hype. Connect with Scott on LinkedIn at https://www.linkedin.com/in/scottbeckermw [https://www.linkedin.com/in/scottbeckermw] Find Scott's work at https://www.beckershospitalreview.com [https://www.beckershospitalreview.com] Pre-order Scott's new book, Building Great Businesses on Amazon! https://a.co/d/02f7hqIO [https://a.co/d/02f7hqIO] Timestamped chapters 00:00 Preview clip 00:55 Welcome to The Digital Healthcare Experience and introduction to Scott Becker 03:50 The origin of Becker's Healthcare and scaling a digital‑first media brand 08:25 Where AI is delivering real value in healthcare today 12:35 Ambient documentation, revenue cycle automation, and early AI wins 17:00 Enterprise AI, clinical use cases, and physician shortages 23:40 Problem‑led innovation vs AI hype and point solutions 30:35 The future of AI, new care models, and workforce transformation 32:15 Building Great Businesses and lessons on leadership and scale #DigitalHealthcare #HealthcareAI #AIinHealthcare #HealthIT #HealthcareLeadership #HealthcareInnovation #HealthcareTechnology #HealthTech #BeckersHealthcare #HealthcarePodcast #digitalhealth Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube [https://www.youtube.com/@TheDigitalHealthcareExperience]! The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. [https://www.taylor.com/digital-healthcare] Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com [https://www.taylor.com/digital-healthcare] The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

Foolproof? A Healthcare Guide to Ransomware Attacks | With Beth Waller, Cybersecurity & Data Privacy Chair at Woods Rogers

Healthcare ransomware attacks continue to accelerate, causing widespread disruption across healthcare systems while putting sensitive patient data and lives at serious risk. In this episode, we sat down with a leading healthcare cybersecurity expert who has been in the trenches responding to hundreds of ransomware attacks. Watch the video version here. [https://youtu.be/wKS9ui_4sJ4] Beth Waller, Chair of Cybersecurity and Data Privacy Practice at Woods Rogers, breaks down what you need to know before, during, and after a cyber incident. Beth shares insights from real-world healthcare ransomware response engagements, covering why healthcare is such a prime target, common cybersecurity blind spots, how organizations should prepare, and what actually happens in the critical first hours after an attack. The conversation also dives into media response, cyber insurance, ransomware negotiations, class action lawsuits, business continuity, and the growing impact of AI on cybersecurity and data privacy. This episode is essential listening for healthcare executives, CIOs, CISOs, compliance leaders, risk management teams, and anyone responsible for protecting patient data and keeping clinical operations running. Chapters and timestamps 0:00 Teaser and show intro 01:29 Beth Waller background and role 03:05 Why healthcare is a ransomware target 04:18 Systems complexity and legacy risk 05:52 Sensitive patient data and extortion 06:07 Cybersecurity hygiene fundamentals 07:30 Incident response planning basics 08:02 Legal privilege and counsel involvement 09:00 Media exposure and crisis communications 11:39 Ransomware disclosure considerations 12:46 Class actions and litigation risk 15:26 Unified communications and vendors 17:05 First hours after a ransomware attack 18:05 Cyber insurance strategy 21:56 Ransom negotiations and OFAC issues 25:45 Backup testing and recovery readiness 27:07 Patient care continuity and downtime 32:03 AI, cybersecurity, and future risks 32:50 Closing thoughts and wrap-up Connect with Beth on LinkedIn at https://www.linkedin.com/in/beth-burgin-waller-67a239105 [https://www.linkedin.com/in/beth-burgin-waller-67a239105] Find Beth's work at https://www.woodsrogers.com [https://www.woodsrogers.com] Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube [https://www.youtube.com/@TheDigitalHealthcareExperience]! The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. [https://www.taylor.com/digital-healthcare] Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com [https://www.taylor.com/digital-healthcare] The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

The Stakes Are High: Building AI Guardrails in Healthcare | With Dave Trier, CEO at ModelOp

Innovation is moving at breakneck speed right now. As AI agents begin entering healthcare workflows, that momentum brings incredible opportunity and very real risk. We sat down with David Trier, CEO at ModelOp, to talk about why traditional oversight and manual workflows can't keep up with the pace of agentic AI. Every department, from radiology to nursing to operations, is exploring how AI can improve workflows and decision-making. But when the stakes involve patient care, safety, and regulatory scrutiny, providers can't afford to get it wrong. Healthcare organizations need strong governance processes in place to safely scale AI across teams and use cases. Thoughtful guardrails can allow innovation to move fast without putting patients at risk. Watch the video version here [https://youtu.be/AVkayP50wIs]. Connect with Dave on LinkedIn at https://www.linkedin.com/in/davidetrier [https://www.linkedin.com/in/davidetrier] Find Dave's work at https://www.modelop.com [https://www.modelop.com] Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube [https://www.youtube.com/@TheDigitalHealthcareExperience]! The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare [https://www.taylor.com/digital-healthcare] About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information, please visit imedhealth.com [https://www.taylor.com/digital-healthcare] The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach