The Home Care Experience with T&A

What’s Happening with Amy? Life, Love & Big Business Changes

Welcome back to The Home Care Experience with T&A! In today’s episode, Amy goes solo to share a deeply personal and transformational update on her life and business. From divorce, name changes, and rediscovering an old love… to selling her office, moving to Florida, and merging her firm—Amy opens the doors fully and brings listeners into her world. If you’ve ever wondered what it looks like when life hits the reset button and everything changes at once, this is the episode for you. CHAPTERS: 00:00 – Intro 01:00 – Divorce, name change & identity 04:00 – Why the firm stayed Knight Home Care Financial 07:00 – Reconnecting with old friends 09:00 – The high school sweetheart story 13:00 – Getting married in Fredericksburg 16:00 – Selling the Austin office 18:00 – Moving full-time to Florida 22:00 – Living at the beach 27:00 – Merging with Patrick Accounting & Works 34:00 – What this means for the firm & future 36:45 – Retirement timeline & next steps 41:00 – Final reflections & closing message Listen on: Apple Podcasts | Spotify | YouTube | thehomecareexperience.com #HomeCarePodcast #HomeCareExperience #HealthcareLeadership #CaregiverCommunity #AmyTaylor

What Happens When a CPA Meets an Attorney?

In Episode 14 of The Home Care Experience with T&A, Amy Taylor and Troy Brooks share the story of how they met, how their careers intersected in the early days of home care consulting, and how decades of experience turned into a trusted partnership. This episode dives into: * How long-term professional relationships are built in home care * Why having industry-specific advisors matters * The hidden challenges outsiders miss when entering home care and hospice * Lessons learned from clients, compliance, and real-world experience If you’re a home care or hospice owner, healthcare entrepreneur, or industry professional, this conversation offers insight you won’t find in a textbook. Chapters 0:00 – Intro  2:45 – How Amy and Troy first met  8:30 – Early careers in home care  15:10 – Building long-term client relationships  22:40 – Why home care is different from other industries  30:10 – The importance of trusted advisors  32:15 – Closing thoughts & what’s next 🎧 Listen on Apple Podcasts, Spotify, or wherever you get your podcasts.  🌐 Visit thehomecareexperience.com for show notes and resources.

The Truth About the New Attendant Wage Rules in Texas

Welcome to another episode of The Home Care Experience with T&A, where Amy Taylor and Troy Brooks break down the most important issues shaping the home care and hospice industry. In this special solo episode, Amy unpacks the massive Texas HHSC payment model change that went into effect on September 1, 2025—a shift that impacts reimbursement rates, cost reporting, average wage requirements, and future compliance risk for every home care agency in the state. If you’re a Texas provider, this episode is essential. If you’re not in Texas, it’s still a powerful preview of where similar policies across the U.S. are heading. What You’ll Learn in This Episode * Why ACERS was eliminated and what replaced it * The real meaning behind the new “$13 average wage” requirement (spoiler: it’s NOT a minimum wage) * How misinformation from monitors and MCOs created confusion for providers * What goes into the 90% spend requirement—and how to avoid being placed on the new public “naughty list” * Why raising wages across the board to $13/hour could put agencies in financial danger * Strategic guidance on compliance, payroll structure, and preparing for the next cost-reporting cycle * How the cost report system (STEPS) will change the way providers submit and reconcile their data Amy breaks down these rules in plain English, providing clear explanations and actionable guidance. Whether you’re an agency owner, administrator, compliance leader, or just trying to understand the rapidly shifting home care landscape—this episode gives you the clarity you need to protect your agency and plan ahead. Chapters 00:00 Intro  01:01 What Changed on September 1?  01:16 Why Amy Is Leading This Breakdown Episode  02:12 Understanding the “Naughty List” & 90% Spend Requirement  03:30 The Truth About the $13 Wage Rule (Not a Minimum!)  07:35 Why Legislators Appropriated Funding the Way They Did  08:00 How HHSC Calculated the Statewide Average Wage Expectation  09:00 Misinformation From Monitors & Case Managers  26:55 New STEPS Cost Reporting System & Pre-Populated Data  30:00 What Agencies Should Do Next  31:00 Closing Thoughts Listen On Apple Podcasts | Spotify | TheHomeCareExperience.com Hashtags #HomeCarePodcast #HealthcareLeadership #HomeCareInnovation #TexasHomeCare #HHSCUpdate #MedicaidHomeCare #CostReporting #HealthcareCompliance

Why Amy Taylor Chose Home Care and Never Looked Back

Welcome to The Home Care Experience with T&A! In this episode, Amy Taylor shares her journey into home care—from waitressing at Outback to becoming a trusted CPA and advocate for providers. Chapters 0:00 Learning Through Messy Books 0:21 Narrator Intro – Amy Taylor’s Journey 1:29 From Oklahoma Roots to Accounting Dreams 5:01 First Job and Early Career Lessons 9:32 What Outback Taught Me About Work and Life 13:55 Discovering Home Care with Craig Carter 17:00 Starting Fresh and Building a Firm 21:05 Moving to Austin and Starting Over 33:17 Thinking Bigger and Expanding Vision 42:48 Why Amy Chose Home Care and Never Looked Back 💬 What was your biggest takeaway from Amy’s story? Drop it in the comments! #HomeCarePodcast #HealthcareHeroes #CaregivingTips

Why Business Associate Agreements Are Essential in Home Care

Welcome to The Home Care Experience with T&A! In this episode, Amy Taylor and Troy Brooks uncover why Business Associate Agreements (BAAs) are essential for HIPAA compliance, data security, and peace of mind in home care and hospice. Chapters:  0:00 Intro  1:30 What is a Business Associate Agreement?  5:00 Common misconceptions about HIPAA and BAAs  10:00 Real-life stories from the field  15:30 Cybersecurity and insurance challenges  20:45 Why you need to update your agreements  22:50 Final thoughts 👉 Listen on Apple Podcasts | Spotify | Website #HomeCarePodcast #HealthcareHeroes #HealthcareCompliance #HIPAA #Cybersecurity