Healthcare by Design: A Practical Handbook for Clinician-Led Change

Healthcare by Design: A Practical Handbook for Clinician-Led Change

On this episode of Business Talk, we are joined by Dr. Barry M. Katz, Professor of Design at California College of the Arts and adjunct professor at Stanford University; Schirin Lucie Richter, design strategist and senior partner at Future Medical Systems; and Svava María Atladóttir, Chief Transformation Officer at Landspítali University Hospital and Special Advisor at Iceland’s Ministry of Health, to explore the key ideas from their collaborative handbook, Healthcare by Design: A Handbook for Changemakers. Drawing on their experience working within complex health systems, they discuss why dedicated clinicians often struggle to make change, the mindsets needed to drive innovation safely, and how human-centered design can unlock practical, low-cost improvements in patient and provider experience. Through real-world cases, such as rethinking the everyday experience of dialysis patients, they show how design methods can complement evidence-based medicine, support the quadruple aim, and help frontline insights meaningfully reach leadership and the C-suite. This podcast is brought to you by Global Management Consultancy. Disclaimer: 1. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music. 2. Dr. Barry Katz, Schirin Lucie Richter, and Svava María Atladóttir joined the Business Talk podcast to share key insights from their co-authored book, Healthcare by Design: A Handbook for Changemakers, in a deeply engaging conversation. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

Are Algorithms Co‑Authoring Your Life? Prof. Philippe Huneman Explains

Dr. Philippe Huneman is a French philosopher and research director at the Institute for the History and Philosophy of Science and Technology at the National Center for Scientific Research (CNRS), affiliated with Paris 1 Panthéon-Sorbonne University, whose recent work examines how predictive algorithms are reshaping identity, knowledge, and democracy in the digital age. In this conversation, drawing on his book Profiling: How Predictive Algorithms Shape Identity and the Social Fabric, he explains how data-driven profiling turns everyday traces of our lives, our GPS movements, purchases, searches, and social media activity, into high-dimensional profiles that can predict and subtly shape what we see, do, and even who we become. Moving beyond simple critiques of “big data,” Dr. Huneman argues that profiling systems do not merely observe reality; they help produce it, constructing new forms of community, altering our memories and experiences through algorithmic curation, and raising urgent philosophical and political questions about autonomy, corporate power, and the conditions for a truly democratic internet. This podcast is brought to you by Global Management Consultancy. Disclaimer: 1. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music. 2. Dr. Philippe Huneman shared key insights from his book, “Profiling: How Predictive Algorithms Shape Identity and the Social Fabric”, in an engaging episode of the Business Talk podcast. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

Defeating Dengue: Dr. R. Edward Freeman on Stakeholder Problem Solving

In this episode of Business Talk, we sit down with Dr. R. Edward Freeman of the University of Virginia Darden School of Business, a pioneer of stakeholder theory, to delve into his award-winning book Defeating Dengue: A Multistakeholder Approach to Problem Solving, co-authored with Andrew Sell. Drawing on a remarkable public health project in Indonesia, Dr. Freeman unpacks how a breakthrough Wolbachia mosquito technology, a courageous venture-philanthropy effort by the Tahia family, and deep community engagement came together to tackle dengue at scale. From randomized control trials and cultural-ethical challenges to 12,400 local volunteers and creative trust-building strategies like murals, hotlines, and “Wally the Wolbachia” bike visits, the conversation shows how stakeholder thinking can turn complex, seemingly intractable problems into collaborative solutions. This podcast is brought to you by Global Management Consultancy. Disclaimer: 1. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music. 2. Dr. R. Edward Freeman shared key insights from his book, “Defeating Dengue: A Multistakeholder Approach to Problem Solving”, in an engaging episode of the Business Talk podcast. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

Inside the Mind of an Economist: Dr. Eugenio Proto on Personality and Choice

Dr. Eugenio Proto, Alec Cairncross Chair of Applied Economics and Econometrics at the University of Glasgow’s Adam Smith Business School, unpacks fascinating insights from his research, showing how personality traits, cognitive ability, and emotional states subtly shape the economic and social decisions that define our lives. Tracing his journey from traditional models to behavioral complexity, Professor Proto shows how the Big Five personality traits, emotional states, and different types of intelligence interact to influence our choices at work, in markets, and at the ballot box. Drawing on natural experiments such as the COVID-19 pandemic, cross-cultural studies, and laboratory research, he challenges simplistic stories about happiness, stress, and rational decision-making, instead revealing nuanced, often non-linear patterns in how people think, feel, and act. Along the way, the conversation highlights why moods and relationships matter for productivity, why voters can rarely be fully “rational,” and why policy, management, and education must account for both cognitive limits and emotional forces. Ultimately, the episode invites listeners to embrace the discomfort of partial models and unresolved complexity, recognizing that economic behavior is deeply human, and that honest scholarship must balance explanatory ambition with intellectual humility. This podcast is brought to you by Global Management Consultancy. Disclaimer: 1. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music. 2. In an engaging episode of the Business Talk podcast, Dr. Eugenio Proto unpacks the key insights from his research, “Personality, Intelligence, and Emotions: The Hidden Drivers of Economic and Social Behaviour”. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

From Gold to Silver: Prof. Rory Naismith on the Making of Money in the Early Middle Ages

This Business Talk episode features Dr. Rory Naismith, Professor of Early Medieval English History in the Department of Anglo-Saxon, Norse and Celtic at the University of Cambridge and Fellow of Corpus Christi College, in a wide-ranging conversation about his book Making Money in the Early Middle Ages. Drawing on his extensive research on coinage, economy and society, Naismith explains how new discoveries, especially through metal detecting, have overturned earlier assumptions that early medieval coinage was marginal, revealing instead a surprisingly active, if still scarce, monetary economy. He unpacks one of the book’s central arguments: that the very scarcity of coins intensified their economic and symbolic power, as people consistently thought and negotiated in monetary terms even when physical coin was absent. Using clear analogies and historical examples, he guides listeners through the transition from gold to silver coinage in the 7th century, showing how changes in metal supply, value, and circulation reshaped everyday transactions and extended coined money to wider segments of society. This podcast is brought to you by Global Management Consultancy. Disclaimer: 1. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music. 2. Dr. Rory Naismith shared key insights from his book, “Making Money in the Early Middle Ages”, in an engaging episode of the Business Talk podcast. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.