
Between Two COO's with Michael Koenig
Podcast by Michael Koenig
Between Two COO's brings incredible Chief Operating Officers together to share their insights, advice, and crazy stories. Learn from current and former COO's from companies like Tucows, Automattic, Shippo, Chopra Global, & VC firms.
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Get 90 days free with Fellow's AI Meeting Assistant - https://fellow.app/coo [https://fellow.app/coo] Key Takeaways: RevOps aligns and optimizes sales, marketing, and customer success, ensuring efficient and sustainable growth. Effective RevOps requires balancing strategic planning, data-driven analytics, and tactical execution. Successful RevOps integration hinges on clear communication, cultural alignment, and strategic hiring decisions. AI is poised to significantly impact RevOps by improving efficiency, though human judgment remains crucial. Metrics and KPIs in RevOps must directly correlate to revenue growth, profitability, and organizational efficiency. Brad emphasizes proactive disruption, transparency, and alignment to navigate the rapid evolution of sales operations. Timestamps: (02:00) What is RevOps and how Brad transitioned into it from finance (07:00) Common misconceptions and early mistakes in RevOps (11:00) Building a robust RevOps foundation and data hygiene (15:00) Creating alignment across sales, marketing, and customer success (20:00) Key metrics and strategic decision-making in RevOps (24:00) AI’s impact on RevOps and potential pitfalls (30:00) Real-world experiences with AI-powered sales calls (33:00) RevOps vs. SalesOps and defining terms clearly (36:00) Advocating for RevOps budgets and demonstrating value (40:00) Lessons learned about effective communication and internal alignment Links: 90 Days Free of Fellow's AI Meeting Assistant: https://fellow.app/coo [https://fellow.app/coo] Brad Rosen on LinkedIn: https://www.linkedin.com/in/bradrosen1/ [https://www.linkedin.com/in/bradrosen1/] Michael Koenig on LinkedIn: https://www.linkedin.com/in/michael-koenig514/ [https://www.linkedin.com/in/michael-koenig514/] Sales Assembly: https://www.salesassembly.com/ [https://www.salesassembly.com/] Between Two COO's: https://betweentwocoos.com [https://betweentwocoos.com] Episode URL: https://www.betweentwocoos.com/sales-assembly-president-brad-rosen-on-unlocking-growth-and-why-revops-is-critical-for-sustainable-scaling [https://www.betweentwocoos.com/sales-assembly-president-brad-rosen-on-unlocking-growth-and-why-revops-is-critical-for-sustainable-scaling ]

Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/coo [https://fellow.app/coo] Timestamps: (02:00) Fellow’s shift from productivity tool to AI assistant. (07:00) Implementing large-scale organizational change. (13:00) Managing change and internal communications. (20:00) Moving toward an agentic, automated workflow future. (23:00) Unexpected real-world AI uses at Fellow. (29:00) Privacy, security, and enterprise-grade compliance. (33:00) Selecting and utilizing LLMs and managing AI economics. (36:00) How to build an AI-first company from scratch. (40:00) Why existing companies struggle to adopt AI effectively. (44:00) Practical advice on starting AI implementation in established companies. Key Takeaways: Fellow transformed from a productivity tool into a strategic, AI-powered assistant helping organizations automate meetings, streamline workflows, and derive actionable insights. Aydin emphasizes the necessity of disruptive innovation, detailing Fellow’s cultural shift toward agility and fearlessness to stay ahead in the AI-driven landscape. Security, privacy, and compliance remain core to Fellow, with advanced governance and redaction features designed specifically for internal enterprise meetings. Real-world AI applications include automatically generating meeting summaries, tracking and following up on action items, updating CRM and project management systems, and creating customized client communications. Insights on successful AI adoption: Aydin highlights practical steps organizations should take, from establishing AI councils to experimenting actively with new technologies and leveraging external AI consultants. Links Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/coo [https://fellow.app/coo] Episode URL: https://betweentwocoos.com/the-bold-pivot-from-meetings-to-ai-with-aydin-mirzaee-ceo-of-fellow [https://betweentwocoos.com/the-bold-pivot-from-meetings-to-ai-with-aydin-mirzaee-ceo-of-fellow] Between Two COO's website: https://betweentwocoos.com [https://betweentwocoos.com] Michael Koenig on LinkedIn: https://linkedin.com/in/michael-koenig514 [https://linkedin.com/in/michael-koenig514] Aydin Mirzaee on LinkedIn: https://www.linkedin.com/in/aydinmirzaee/ [https://www.linkedin.com/in/aydinmirzaee/]

Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/coo [https://fellow.app/coo] AI and Privacy: Navigating the EU's New AI Act with Flick Fisher In this episode of Between Two COOs, host Michael Koenig welcomes back Flick Fisher, an expert on EU privacy law. They dive deep into the newly enacted EU Artificial Intelligence Act and its implications for businesses globally. They discuss compliance challenges, prohibited AI practices, and the potential geopolitical impact of AI regulation. For leaders and operators navigating AI in business, this episode provides crucial insights into managing AI technology within regulatory frameworks. 00:00 Introduction to Fellow and AI Meeting Assistant 01:01 Introduction to Between Two COOs Episode 02:08 What is the EU’s AI Act? 03:42 Prohibited AI Practices in the EU 07:46 Enforcement and Compliance Challenges 12:18 US vs EU: Regulatory Landscape 29:58 Impact on Companies and Consumers 31:55 Future of AI Regulation Between Two COO's - https://betweentwocoos.com [https://betweentwocoos.com] Between Two COO's Episode [https://betweentwocoos.com/ai-and-privacy-navigating-the-eus-new-ai-act-the-impact-on-us-companies-with-flick-fisher] Michael Koenig on LinkedIn [https://linkedin.com/in/michael-koenig514] Flick Fisher on LinkedIn [https://www.linkedin.com/in/felicityfisher/] Flick on Data Privacy and GDPR on Between Two COO's [https://www.betweentwocoos.com/data-privacy-gdpr-flick-fisher/] More on Flick's take of the EU's AI Act [https://www.betweentwocoos.com/the-eu-vs-ai-the-legal-opinion-with-flick-fisher-partner-at-fieldfisher/]

Don't forget to check out www.fellow.app/coo [www.fellow.app/coo] for a 90-day free trial of their AI Meeting Assistant. [00:00] Introduction – Michael introduces Fellow as a trusted AI meeting assistant. [01:00] Welcome to Between Two COOs – Introducing Justin Etkin and Tropic.io. [02:00] The evolution of procurement – From cost-cutting to strategic value creation. [05:00] When should companies start formalizing procurement? [07:00] Common mistakes businesses make in procurement. [10:00] Using data and AI to improve procurement efficiency. [12:00] Negotiation strategies and dealing with vendors. [16:00] The role of AI in procurement and automation potential. [20:00] How companies are shifting towards integrated procurement platforms. [23:00] The intersection of procurement and legal, finance, and security. [28:00] Justin’s wildest COO experience – Painting walls before an office move-out. [30:00] Closing thoughts – Where to follow Justin and learn more about Tropic.io. Tropic - https://www.tropicapp.io/ [https://www.tropicapp.io/] Between Two COO's - https://betweentwocoos.com [https://betweentwocoos.com] Episode URL - https://betweentwocoos.com/tropic-coo-justin-etkin [https://betweentwocoos.com/tropic-coo-justin-etkin] Michael Koenig - https://linkedin.com/in/michael-koenig514 [https://linkedin.com/in/michael-koenig514] Justin Etkin - https://www.linkedin.com/in/justintropic/ [https://www.linkedin.com/in/justintropic/] Don't forget to check out www.fellow.app/coo for a 90-day free trial of their AI Meeting Assistant. [www.fellow.app/coo]

This episode is powered by Fellow AI Meeting Assistant. Get 90 days free at fellow.app/coo [https://fellow.app/coo] Key Takeaways: • Hidden C-Suite Job Market: The majority of C-level roles are filled through networking, talent partners, and executive recruiters before job postings are even considered. • Role of Networking: Building strong relationships within your industry and maintaining top-of-mind positioning with decision-makers is crucial. • Non-Traditional Candidates: Market shifts, such as the rise of AI and post-COVID changes, are creating opportunities for candidates from unconventional backgrounds. • AI in Executive Recruiting: True Search uses AI-driven tools like Thrive to manage data at scale, identifying the best candidates more efficiently. • Career Advice for COOs: Gaining hands-on experience in both value creation (product/tech) and value capture (go-to-market) functions can prepare COOs for CEO roles. • Culture Fit: Evaluating culture fit involves assessing how a candidate aligns with and enhances the company’s existing culture without disrupting it. • The Board Member Journey: To be considered for a board position, candidates need specialized expertise and experience managing boards or navigating complex organizational challenges. Notable Quotes: • “Position yourself within your network as someone ready to step into a C-level role—start those conversations early.” • “If everyone’s a thought leader, no one is a thought leader. Focus your voice and expertise on what truly adds value.” • “To be a successful CEO, you need to have hands-on experience in both product and go-to-market functions.” Evan’s Unforgettable Moments: • Two finalists in a CEO search accidentally meeting mid-interview process due to scheduling overlap—illustrating the small-world nature of the C-suite ecosystem. • Delivering news to two candidates while they stood together on the sidelines of their kids’ soccer game, showing how interconnected the executive world can be. Be sure to check out Fellow's AI Meeting Assistant and get 90 days free at fellow.app/coo [https://fellow.app/coo].
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