Deep: The Health Marketing Podcast

Where Credibility Meets Emotion: How Patient-Provider Conversations Define Marketing Success

RVO Health’s Mukund Jain joins healthcare advertising leader John Mangano to unpack the “magic moment” when patients and providers meet — and why every dollar of healthcare marketing ultimately succeeds or fails right there. Mukund explains how emotion, evidence, and empathy collide in those eight-ish critical minutes that define patient outcomes and brand success. Mukund shares his journey from biomedical engineer to healthcare marketing leader. He reveals how structural and cultural divides between HCP and DTC marketing can create friction, and how shared language, unified KPIs, and conversation-ready strategies can turn that friction into connection. The conversation looks ahead to a more integrated, AI-enabled marketing future where personalization becomes the connective tissue between patients and providers. Mukund and John cover how ad tech can quietly enable that alignment, not by selling harder, but by helping both sides meet in the middle.

Reaching Audiences Where They're Most Engaged: How CTV Is Changing Pharma Marketing

Connected TV (CTV) is rewriting the possibilities of pharma marketing. In this episode, John Mangano talks with Toby Katcher, SVP of Video Strategy and Investment at CMI Media Group, about how CTV is changing the way healthcare brands reach patients and HCPs. Toby explains how data, precision targeting, and interactivity are making TV measurable, accountable, and more personal than ever. From niche patient segments to clinician engagement, this conversation reveals how modern video strategies are redefining impact. Tune in to learn why the future of healthcare advertising starts on the biggest screen in the house.

Don't Try to Be Everywhere: Precision Marketing for Rare Disease Awareness

Reaching patients with rare diseases takes more than broad reach; it takes precision, empathy, and smart data. In this episode, Kate Gattuso Duffy, Global Lead of Media Measurement, Optimization, and Web Analytics at Pfizer, joins healthcare marketing leader John Mangano to discuss how data-driven marketing can make a life-changing impact. Kate shares how her team uses audience insights and analytics to connect with hard-to-reach populations, reduce waste, and design campaigns that truly serve patients. She and John dive into what it really means to “meet people where they are,” navigate bias in data, and balance rigor with curiosity in every campaign. It’s a conversation about using data with purpose and how precision makes marketing more meaningful for patients.

We've Got Your Backs: Tariffs, Ad Bans, and the Future of Healthcare Policy

Healthcare marketing is evolving, and policy is a big part of that story. From conversations about drug advertising to new ideas like tariffs on imported medicines, there’s a lot happening that could reshape how the industry communicates with patients and providers. In this episode, Jim Potter, Executive Director of the Coalition for Healthcare Communication, joins health advertising expert John Mangano to break down the latest proposals and what they might mean in practice, from ad rules and tax policy to efforts to bring more drug manufacturing back to the U.S. You’ll hear why some ideas generate headlines but face big legal and practical hurdles, and how industry groups are preparing for what comes next. Most importantly, we highlight how smart communication can support better health outcomes and why advertising plays a bigger role than many realize. It’s a thoughtful look at the balance between policy, industry, and patient needs, with abundant insights for anyone curious about where healthcare is headed.

Panel: How Healthcare Marketers Are Using AI and Data to Drive Real-Time Optimization

In this episode, we bring you a powerhouse panel of industry leaders exploring how data and technology are transforming healthcare marketing. From the early days of marrying health data with media insights to today’s AI-fueled acceleration, our speakers dive into how speed, personalization, and smarter outcomes are redefining the playbook for pharma campaigns. You’ll hear how agencies, pharma brands, and analytics experts are approaching the next frontier of real-time optimization in healthcare. Together, they tackle big questions: How can AI empower planners, buyers, and data scientists without losing the human touch? How do we break down the silos of fragmented dashboards and create unified, actionable insights? And what does it really mean to balance innovation with privacy guardrails, regulatory oversight, and patient-first thinking? The conversation is candid, practical, and packed with sharp perspectives on the opportunities and risks ahead. Looking toward the future, the panelists share their vision of what’s next—whether it’s the rise of citizen data scientists, new streams of health data from wearables and telehealth, or the evolution of personalized patient journeys. Above all, they agree on one thing: the goal isn’t just efficiency or optimization. It’s using smarter data and technology to deliver better outcomes for patients. Tune in for a lively, thought-provoking discussion that will leave you rethinking how healthcare marketing works today—and where it’s headed tomorrow.