IT On Call Professional Podcast

Episode 3: The Apparo Effect: Ask a Tech Expert with Ross Feldman

Join Bleema Bershad, Director of Marketing at Apparo, in an engaging conversation with Ross Feldman, Customer Success Leader at CCP Tech, as they delve into the fascinating journey of Ross from his early days in technology to his impactful role in supporting nonprofits. Discover the intersection of community service and technology, and learn how Ross's curiosity and passion for tech began at the young age of seven, eventually leading him to a career dedicated to enhancing nonprofit capacities in Charlotte, North Carolina. In this episode, Ross shares personal anecdotes from his career, explains the vital role technology plays in both for-profit and nonprofit sectors, and emphasizes the importance of cybersecurity, especially multi-factor authentication, to protect valuable information. The episode also highlights Ross's valuable contributions as an Aparo volunteer, demonstrating a deep commitment to community service and technology education. Whether you're a nonprofit leader or a tech enthusiast, this episode is packed with insightful stories and practical advice, proving that the right technology can transform communities and enhance mission-driven work. This is a copy of a broadcast from 6/16/2022 https://theapparoeffect.podbean.com/e/ask-a-tech-expert-with-ross-feldman/ [https://theapparoeffect.podbean.com/e/ask-a-tech-expert-with-ross-feldman/]

Episode 2: Nurture Small Business: Cybersecurity and Data Management for Small Businesses

In this episode of the Nurture Small Business Podcast, host Denise Cagan of DCA Virtual Business Support is joined by Ross Feldman, a seasoned expert in the field of information technology. Ross shares his journey from founding Better Call IT in 2000 to his current role as a virtual CIO, where he empowers clients with innovative technology solutions. They discuss Ross's involvement with Apparo, a nonprofit in Charlotte, NC, that aids other nonprofits by optimizing their technology usage. Discover how Ross is making a difference by helping nonprofits save resources while maximizing their tech potential. Ross also dives into the capabilities of Microsoft 365, its cost-saving benefits for nonprofits, and offers a deep insight into cybersecurity practices, tackling phishing threats, and the importance of two-factor authentication. Tune in to explore how Ross's principles of customer service, honesty, integrity, and passion for learning continue to drive success in the ever-evolving world of technology. This is a copy of a broadcast from 3/14/2022 https://nurturesmallbusiness.buzzsprout.com/900445/episodes/10220088-cybersecurity-and-data-management-for-small-businesses [https://nurturesmallbusiness.buzzsprout.com/900445/episodes/10220088-cybersecurity-and-data-management-for-small-businesses]