Sales Continuum

In this episode, we look at the effectiveness or lack thereof of the reliance on features and benefits in the sales process. Plus, my reflections on hope and what 2021 has in store.

Is poor customer experience causing retention and churn problems? In this episode we explore a couple of real examples that caused me to wonder just how good, or bad, is customer service these days?

Practising for a sale is just as important and relevant as a sportsperson or performer practising for peak outcomes. Today we explore the parallels. + Take responsibility for the choices you make in ife.

In this episode we visit the topic of establishing a business relationship and what can go wrong when that relationship is not transferred to others in your organisation that are a part of the sales process.

This week I chat with Dee Raquel Joma, the founder of Be Unstoppable Coaching, about what makes coaching really tick and why you should have one. Also, if you're wondering about the welfare of your remote workers, you can get a Remote Working Assessment to guide you on the most effective way to support them towards success in their current situation.