Kansikuva näyttelystä The African Customer Experience Podcast

The African Customer Experience Podcast

Podcast by Maureen Atebawone, Founder - BawoniCX

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Explore the heart of customer experience and service in Africa, unraveling challenges, successes, and cultural influences. Join host Maureen Atebawone as she unveils distinctive African customer stories, sparking insightful dialogues about effective service training, cultural alignment, and redefining experiences. Drawing from her wealth of expertise as a seasoned Customer Experience consultant and coach, Maureen Atebawone brings a unique perspective to the podcast.

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jakson 04: Anita Punjabi: Customer Experience in Ghana, running Sunshine Salad Bar during COVID-19 and 20 years in the Restaurant Business kansikuva

04: Anita Punjabi: Customer Experience in Ghana, running Sunshine Salad Bar during COVID-19 and 20 years in the Restaurant Business

Anita Punjabi is the amazing owner of Sunshine Salad Bar...a restaurant that offers a warm, welcoming atmosphere, friendly staff, huge portions and of course..excellent salads! Anita joins me to discuss everything from customer experience, COVID-19 to her experience running a business a restaurant in Ghana for the last 20 years. Anita's insight into employee training and it's contribution to the longevity of her business is definitely worth listening to. Customer service and Customer Experience in Ghana faces so many challenges but Anita seems to have found a way to make it work for her. She also tells us about a new product she's been working on that will soon be available to adventurous home cooks during this pandemic. This episode is powered by Bawoni Consult, a customer experience agency located in Accra, Ghana. Bawoni provides customer experience and customer service resources to businesses. Our core services include online courses, training and development. We also provide business advisory services for businesses interested in Customer experience development.

13. touko 2020 - 44 min
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