The Paper Podcast

The Most Innovative Strategies for Banks to Thrive in the Digital Age

Ryan James, CEO of Surety Bank is back with another Paper episode! This time he speaks with David Peterson, Chief Innovation Officer at FNBB, to discuss the significance of innovation in banking. From adapting to new technologies to enhancing customer service through digital transformation, they explore key challenges and opportunities. They share insights on engaging customers through storytelling and emphasize the importance of promoting financial education. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #BankPolicies #LoanUnderwriting #BankingCompliance #FutureOfBanking #FNBB #David Peterson

Outsourcing Pt. 1

Join host Ryan James in the latest episode of the Paper Podcast as he dives into the world of outsourcing in the banking industry. Discover the potential benefits, including quality enhancement, better customer value, cost reduction, and improved efficiencies. Gain valuable insights into the careful considerations banks must make when contemplating outsourcing functions like customer support, software services, compliance, and audits. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #BankPolicies #BankingCompliance #FutureOfBanking #OutsourcingInBanking #BusinessEfficiency

Intro to my Series on Outsourcing

Join Surety Bank CEO & President, Ryan James as he discusses the topic of outsourcing in the banking industry. He explores various areas for potential outsourcing in loan underwriting, marketing, compliance, cybersecurity, and more. Ryan also shares insights on his bank's 2023 performance, expressing confidence and optimism for the future of banking, even amidst potential challenges.  Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #BankPolicies #LoanUnderwriting #BankingCompliance #FutureOfBanking

My Takeaways from Money2020 (EOY 2023)

In this episode of the Paper Podcast, host Ryan James shares key takeaways from his recent travels across conference hotspots like Vegas, Nashville, and Texas. From Money 2020 to Fed Fest in Fredericksburg, Texas, Ryan dives into the common thread he noticed among successful banks – strong compliance. Tune in to discover why compliance is the cornerstone for banks thriving in the ever-evolving landscape of payment and fintech. Thank you for listening to this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #BankPolicies #Fintech #Fintechs #Money2020

How Banks Should Vet New Vendors

In this weeks episode, Ryan James, CEO & President of Surety Bank shares valuable insights to bank CEOs, executives, and management teams on vetting new vendors. His advice includes examining employee turnover and changes in leadership to determine if vendors bring substantial changes, along with a range of other crucial considerations. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #CashWithdrawals #BankPolicies