Unleashing the Power of People: Reimagining the Workplace

AI Mastery: Is It the New MBA?

Why Listen? The future of leadership isn't about replacing humans. It's about empowering them with smarter tools to streamline critical management tasks.  If you're feeling overwhelmed by the rapid rise of generative AI or unsure where to start your learning journey, this episode is your perfect entry point.  Experience Management Institute Co-Founder & Chief Emily Douglas-McNab introduces the creative minds behind a new AI course. They share: * Why mastering the art of prompting is essential for modern professionals  * Smarts to help break down the complexities of large language models into manageable concepts * Why you should use AI as a "conversational Google" that requires context and clarity As guest Vasiliki Stamouli notes, "Prompting is like leadership in microviews, so learning how to effectively communicate can actually make a difference in your team and in your organization." Guests * Minny Poon, Lead Data Scientist, Experience Management Institute (EXMI) * Vasiliki Stamouli, Intern, EXMI; Graduate Student, The Ohio State University, Fisher College of Business * Ahmed Al Yousif, Graduate Student, Penn State University (Previous Intern at EXMI) Topics This episode provides an exclusive look inside a new course designed to help leaders master generative AI through practical case studies and prompting frameworks. The conversation explores the nuances of "prompting," defining it not just as a technical skill, but as a form of communication similar to directing an intern or colleague11. Key takeaways include: 1. The Art and Science of Prompting: Why effective prompting requires both structured frameworks (science) and creative descriptions (art) to get the best results. 2. Common Mistakes: Understanding that "lazy output" comes from "lazy input," and why treating AI like a simple search engine fails to produce quality results. 3. Visual Creation: How prompting for images requires a different level of detail regarding style, color, and tone compared to text generation. The discussion also broadens to the global stage, examining how different regions are adopting and regulating this technology. The guests analyze the rapid advancements in China, the regulatory frameworks like the AI Act in the European Union, and major government investments in Saudi Arabia. They conclude by discussing the urgency of upskilling, noting that: 1. Future Readiness: Technological literacy and AI are among the top growing skills demanded by the job market, with some viewing AI mastery as a credential comparable to a Harvard MBA. 2. Business Value: With studies showing 95% of companies fail to generate measurable value from AI, learning the "language" of AI is the key differentiator for success. "We know that AI is really here to stay, so understanding how to speak to a large language model is going to definitely be increasingly important, and we can't afford to sit on the sidelines now." — Minny Poon 🔗 Check out this link to the recent MIT study [https://mlq.ai/media/quarterly_decks/v0.1_State_of_AI_in_Business_2025_Report.pdf] mentioned in this episode. 🎧 Listen in for more info about the AI course that Emily, Minny, Vasiliki, and Ahmed are building! Follow us on LinkedIn [https://www.linkedin.com/company/75738387/admin/feed/posts/]!

Controlling the Chaos: Navigating Around Workplace Disruptors

Why Listen?  In this latest episode, Experience Management Institute colleagues Michael Katz and Taylor Tamang dive into the most significant disruptors in today's workplace.  They offer their unique perspectives as Millennial and Gen Z professionals on how to navigate the complexities of the modern work environment. The conversation provides valuable insights for leaders and employees of all levels on how to adapt to and thrive amidst the constant change around us in the workplace and the world.  The episode explores practical strategies for leveraging AI as a tool for productivity without losing the essential human element, understanding the evolving expectations of a multi-generational workforce, and the critical role of upskilling in retaining talent. Michael and Taylor share their expertise on fostering dynamic workplaces that support engaged employees.  As Taylor aptly puts it, the goal is to create "workplaces that work for people."  Guests  * Michael Katz, Esq.: Senior Strategic HR Partner, EXMI  * Taylor Tamang: Strategic HR Partner, EXMI  Topics The episode delves into these three major workplace disruptors:  1. AI: How it's reshaping the workplace and the workforce, and the necessity of human oversight to ensure AI is used intentionally and effectively.  2. Generational awareness: How the priorities of Gen Z and Millennial employees, such as career progression and work-life balance, are shaping the workplace, and why organizations to be intentional about retaining younger generations by meeting their expectations.  3. Upskilling: Why it's becoming more critical than traditional education for today's workforce, and how providing opportunities for continuous learning can improve employee retention and engagement.  As Michael concludes, "No matter what the future of work looks like, it's always going to be centered around people."  Resources Deloitte: 2500 Gen Z and Millennial Survey [https://www.deloitte.com/global/en/issues/work/genz-millennial-survey.html] Futurism: Professors Staffed a Fake Company Entirely With AI Agents, and You'll Never Guess What Happened [https://futurism.com/professors-company-ai-agents] Follow us on LinkedIn [https://www.linkedin.com/company/75738387/admin/feed/posts/]!

AI Here, There, and Everywhere

Why Listen?  We know you want and need a playlist for artificial intelligence (AI) in the workplace. And this episode closes with that playlist! But first you'll want to listen in to learn about how our guests are reimagining the future of work *today* with the help of AI. You're hearing about how fast sectors like medicine, business, and science are moving thanks to AI. What about PK–12 education? Check out how HR and other leaders in education are using AI to achieve productivity—and new ways of collaboration—that we previously couldn't imagine.  * Is it cool? Yes.  * Is it nerdy? Yes.  * But do you need it? Also, yes. As EXMI Co-Founder & Chief Emily Douglas-McNab says, "It's time to embrace AI. Organizations are going to have to make a very mindful choice: Be part of the movement, or choose not to be part of the movement. Those who choose not to be part of the movement will find themselves in a place where they don’t want to be."   Guests    * Emily Douglas-McNab: Co-Founder and Chief, Experience Management Institute   * Minny Poon: Data Scientist, Experience Management Institute      Topics  Here's what this episode covers: * AI cannot replace human judgment. You don’t have to be a data scientist to be able to figure out how to use it. You do need to expose yourself to what is possible.  * Artificial and human intelligence belong together. AI is not a tool that is going to replace humans, but it will enhance our efficiency, creativity, and collaboration at work.   * EXMI's framework of eight use cases for AI, with examples of how AI can help on the daily and over time.  * What leaders of strategy in districts, state departments of education, and other education orgs across the country most need from AI. Unleashing the power of people in a reimagined workplace is already happening with the help of AI! As EXMI Data Scientist Minny Poon shares, "It will not replace you or us, but it will help enhance the future of work.   Resources 🔗 Learn more about our PreK–12 AI Microcredential and register for an upcoming cohort. [https://www.aaspa.org/events/ai-micro-credential] Follow us on LinkedIn [https://www.linkedin.com/company/75738387/admin/feed/posts/]!

Stay Interview Strategies with Impact

Why Listen?  Tune in to this episode to explore the challenges of attracting and retaining educators. Discover how two experienced Human Resources leaders from suburban Chicago school districts tackled these issues head-on through innovative stay interview programs developed during their participation in the Executive Human Capital Leader in Education certification program [https://www.aaspa.org/ehcle-learning]. Learn about:  * Unique approaches to recruitment and retention with the help of stay interviews  * The power of collaborative action research  * Surprising differences in what motivates teachers, support staff, and administrators to remain in their roles  This episode delves into the practical application of stay interviews not just for retention, but also as a powerful tool for recruitment and understanding the employee value proposition directly from current staff. Hear firsthand accounts of challenges, the importance of data analysis versus “just data collection,” and how leadership buy-in impacts success.   As guest Dale Fisher puts it, "Retention is the new recruitment! If you don't understand why your employees are thinking of leaving, or are leaving, or have had considerations about their career in your district, then you're missing a real opportunity."   Guests    * Dr. Naima Khandaker: VP of Strategy, Experience Management Institute   * Dr. Dale Fisher: Assistant Superintendent for Human Resources, Deerfield Public Schools District 109   * Dr. Julia Wheaton: Associate Superintendent (formerly Assistant Superintendent for Human Resources), Consolidated High School District 230   Topics  The discussion highlights how the guests leveraged their participation in the cohort-based eHCLE program, emphasizing the value of action research, peer feedback, and dedicated coaching to refine their distinct projects, including: 1. The rationale behind coupling exit interviews (reactive) with stay interviews (proactive).   2. Utilizing stay interview data for both retention strategies and enhancing recruitment efforts by understanding why current employees value the district.   3. The process of developing interview protocols, collecting qualitative data, and analyzing it to inform district practices and branding.   4. Discovering varied retention drivers among different employee groups (teachers, support staff, administrators) and the need for tailored approaches.  5. The critical role of collaboration, vulnerability, and shared learning within a professional cohort and district leadership teams.   The conversation also touches upon the broader landscape of HR in education, the importance of data-driven decision-making, and sustaining initiatives beyond the initial phase.  Guests reflect on the future of work in education, emphasizing the need for continuous learning, strategic thinking, and embracing tools responsibly. They discuss the importance of:   1. Addressing the national educator shortage proactively.   2. Understanding and leveraging AI effectively and efficiently in HR practices.  3. The necessity for HR leaders to be advocates, staying informed about local, state, and federal educational contexts.   4. Building sustainable programs that are not solely dependent on one leader.   As guest Julia Wheaton advises leaders, "Don't listen to the noise! Be laser-focused on your strategy and outcomes, and don't be distracted by all the other things going on in your world."  Follow us on LinkedIn [https://www.linkedin.com/company/75738387/admin/feed/posts/]!

The Best Strategy? Listen to Your Community

Why Listen? In this episode, members of the EXMI staff have a conversation with Supt. Dana Addis of Hudson City Schools, a Northeast Ohio suburban district that’s been dynamic for decades. Emerging from COVID, the district worked hard to set a strong foundation for their strategic plan [https://www.hudson.k12.oh.us/our-district/board-of-education/2023-26-strategic-plan]. The plan won an award from the Ohio School Public Relations Association [https://www.ohspra.org/]: the coveted Mark of Distinction. This means the judges gave it an A grade—in a field of much stiffer competition than in previous years across all awards. Hudson won in the category of Special Purpose Publications.  According to Supt. Addis, “There’s nothing I do as a superintendent that isn’t vetted through our school community. We don’t ever want people to feel like they’re getting a top-down decision (except for snow days!).” Guests 1. Supt. Dana Addis, Hudson City Schools 2. Vice President of Experience Steve Fujii, Experience Management Institute 3. Director of Marketing and Operations Erin Howell, Experience Management Institute Topics Supt. Addis and EXMI colleagues Steve and Erin discuss these topics focused on community engagement in the planning process: 1. Why the district decided to undertake strategic planning, and how it advanced with the help of a partner. 2. How an impressive level of community engagement unfolded. 3. How Hudson City Schools unleashes the power of its people—including students, educators, and the community. 4. Supt. Addis’ predictions for the future of work. “Our people have the power to be creative and take chances,” says Supt. Addis. “I am seeing the best work ever from educators in my 34 years. We are doing more now than we’ve ever done…we are growing students more as people…The future [of work in education] is addressing individual needs—even more.” Follow us on LinkedIn [https://www.linkedin.com/company/75738387/admin/feed/posts/]!