What Makes the Difference

Overwhelm - Rabbit in the headlights

"What do you want?”It sounds like a simple question, but sometimes it can stop us in our tracks.I remember moments where I felt frozen...like a rabbit in the headlights... not knowing what was really being asked of me, or what the other person truly wanted.Those situations can feel uncomfortable, even overwhelming. Do I answer honestly? Do I try to guess? Do I wait and hope for more clarity?In our upcoming session, we’ll share real stories of times we faced this exact uncertainty. More importantly, we’ll talk about how we worked through it — the small shifts in perspective and communication that helped us move forward with confidence.If you’ve ever found yourself caught between your own voice and someone else’s expectations, this conversation is for you.

Teams, Workplaces and YOU

The impact of team dynamics, busting myths about the workplace.We are talking about how does your team preform in the workplace. Is the organisation missing out on hiring opportunities as they aren't recruiting people that would be a good fit. Work with us here:whatmakesthedifference.orgYou can ask Ali and Rich questions via our email: hello@whatmakesthedifference.orgJoin our LinkedIn and Facebook pages:https://www.linkedin.com/company/what... [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa0V5R0QyYi16S25iT25QZGFTR0V2ZVU2ZnlRUXxBQ3Jtc0tuNXZGeHpnOEFxcjJOcHd2WDJ4dnJZbkVzTXcyeTB2RkRrQ1VaYm53OFZpeDBVMXgtNzVBWlFZb01hZVhJcTZDRTMxRUk0M2E3T3F2bE1NbjFCNkd4MEM5WGE4MzdCMmxKdVFyZWZqYzZZZU9kZ1VYVQ&q=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwhatmakesthedifference%2F%3FviewAsMember%3Dtrue&v=elNdp-88WTs]  / whatmakesthedifferencecic   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbkIwZnN1RTI4NlRKc1VUQVZXTHNTMUpZakhYQXxBQ3Jtc0tseFg2QllJU21rV0U0UVM5MGczNHNVbVBaQkNoR0RfM0xVd2kzX1J5LWlOQ3NVZlZQRXdQS1A5dmhndC1pUmNCOFR6YkNHQ2c0S05yUnZTd2FCd1RQaEg0bWhERmlkSW51Yld2VG03WGphT0QxRGtLYw&q=https%3A%2F%2Fwww.facebook.com%2FWhatMakestheDifferenceCIC&v=elNdp-88WTs]Ali ⁠⁠⁠⁠⁠⁠⁠https://mojo-in-mind.com/⁠⁠⁠⁠⁠⁠⁠ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbWhVYkdwM196QmROQXE3Ymgtd3ZlV0RTWnM0d3xBQ3Jtc0ttRGxOX2E3cHYzaldVSDQtQVp0NVBhYjBmaFc5VDBuS19pVGE2dkxjQUJNS3djSndrYnA3aXJZdkNTUmtrUXhzVmVzSklNZnZoV0JnMHJ3aUVZMGF2bkZvLUhFYklqdXNueWdXay01THNLTVgzT3EtUQ&q=https%3A%2F%2Fmojo-in-mind.com%2F%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0&v=elNdp-88WTs] You can buy Rich’s books here:⁠⁠⁠⁠⁠⁠⁠https://www.amazon.co.uk/Mr-Richard-H... [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbDNhUmdLM0FjeElLSFd4THIzMjhrbTdtYkpkd3xBQ3Jtc0tsVGFGRTBqcjVMU1NSZ2VlZ0IycGxrTFBmaXp3MjE5YmNYRlMxZkxhcnJKajd5YlVTOVZjaVQtUzZtTDFWZmdCOXZJZ1pSckNDNU94WTU5UlA0Sm0ydTZUelJTR3o2NlJ6NHlkdDQwUnQyYXNxem5ubw&q=https%3A%2F%2Fwww.amazon.co.uk%2FMr-Richard-Hilton%2Fe%2FB0B1GXTH61%2Fref%3Daufs_dp_fta_dsk%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0&v=elNdp-88WTs]

Anger, Frustration and Misunderstandings

At times we all feel that we are ignored, unseen and misrepresented. What are the causes of this, why does it happen and how we can look to find solutions to these problems.

Putting common SENSE back into relationships

In a world full of relationship advice, drama, and endless “hot takes,” sometimes the missing ingredient is the most obvious one: common sense.In this What Makes the Difference live session, we’ll break down:✅ Why many relationship struggles come down to poor communication — not saying what you really want or need.✅ How to separate emotional impulse from clear, logical thinking.✅ Practical tools to build better communication, respect, and trust.This conversation isn’t just for romantic relationships — it applies at home, at work, and with friends. Expect real talk, fresh perspective, and simple tools that could save you from a lot of unnecessary heartache.Work with us here:🌐whatmakesthedifference.org ⁠⁠⁠You can ask Ali and Rich questions via our email: 📧hello@whatmakesthedifference.orgJoin our LinkedIn and Facebook pages:https://www.linkedin.com/company/whatmakesthedifference/?viewAsMember=truehttps://www.facebook.com/WhatMakestheDifferenceCICAli ⁠⁠⁠⁠⁠⁠⁠https://mojo-in-mind.com/⁠⁠⁠⁠⁠⁠⁠ You can buy Rich’s books here:⁠⁠⁠⁠⁠⁠⁠https://www.amazon.co.uk/Mr-Richard-H...

EP 69: BRIDGING the gap between the MOD and VETERANS

We are talking with Charlie Radclyffe, is a former Captain in the British Army and now Founder of the Veterans Law Project claiming compensation for injuries received during service and making claims after service life.  Date correction 2005 not 2003 You can find the Veterans Law Project here: https://veteranlawproject.org.uk/ [https://veteranlawproject.org.uk/] You can find out more about BLESMA here: https://blesma.org/ [https://blesma.org/] Work with us here: whatmakesthedifference.org [http://whatmakesthedifference.org]  ⁠⁠⁠⁠⁠ABRH.solutions⁠⁠⁠⁠⁠ [https://abrh.solutions/%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0] You can ask Ali and Rich questions via our email:  hello@whatmakesthedifference.org [hello@whatakesthedifference.org] Join our LinkedIn and Facebook pages: https://www.linkedin.com/company/whatmakesthedifference/?viewAsMember=true [https://www.linkedin.com/company/whatmakesthedifference/?viewAsMember=true] https://www.facebook.com/WhatMakestheDifferenceCIC [https://www.facebook.com/WhatMakestheDifferenceCIC] Ali ⁠⁠⁠⁠⁠⁠⁠https://mojo-in-mind.com/⁠⁠⁠⁠⁠⁠⁠ [https://mojo-in-mind.com/]  You can buy Rich’s books here: ⁠⁠⁠⁠⁠⁠⁠https://www.amazon.co.uk/Mr-Richard-Hilton/e/B0B1GXTH61/ref=aufs_dp_fta_dsk⁠⁠⁠⁠ [https://www.amazon.co.uk/Mr-Richard-Hilton/e/B0B1GXTH61/ref=aufs_dp_fta_dsk] 00:00 Introduction  10:00 Bridge jumping 16:20 BLESMA 19:30 Resources  25:00 Medical Records  36:30 Understanding key points  42:30 No fault awards, data collection  1:03:00 Additional harms 1:10:00 You are not alone  1:16:20 National Dialogue  1:18:40 Useful help 1:26:00 Takeaways  1:35:27 Outro