Create or Destroy: Reimagining Marketing with Seth Matlins

Soyoung Kang on the Architecture of Value Creation

Well before she was CMO, and now President, of eos Products, Soyoung Kang was an architecture student at MIT, where, she tells Seth, she learned less about buildings and more about how people move through space. She's been applying that same lens to building value creation systems ever since, across a career taking her from BCG to retail operations at Victoria’s Secret and Bath and Body Works, to leading a brand and business turnaround as eos's first CMO. The throughline is her conviction that value gets created when you design every decision around how your customer experiences what you build, and destroyed when you design around what your competitors are doing instead. Soyoung explains about why empathy is the most undervalued operating system in business, why any disconnect between how customers talk and how companies talk is an opportunity, and why she believes fresh perspective is worth 60 IQ points. From Wisdomous and the Vox Media Podcast Network. Follow the podcast on Instagram @createordestroypod  and TikTok @createordestroypod Learn more about your ad choices. Visit podcastchoices.com/adchoices [https://podcastchoices.com/adchoices]

David Axelrod on How to Rebuild the American Brand

Fundamentally, a political campaign isn’t all that different from a business – it’s an enterprise where every decision either builds value with voters or destroys it, and the voters are customers who only get to buy what you're selling, on just one day. This week’s guest is legendary political strategist David Axelrod, who was President Obama’s chief strategist and senior advisor. Currently he’s a senior political commentator for CNN, and the co-host of the Hacks on Tap podcast. In over 140 elections, Axelrod has shaped the story of a candidate and the choice voters face in the polling booth. As a self-proclaimed idealist, he sees the American brand as having been devalued, but not beyond repair.  Produced by Wisdomous and the Vox Media Podcast Network. Follow the podcast on Instagram / TikTok: @createordestroypod Learn more about your ad choices. Visit podcastchoices.com/adchoices [https://podcastchoices.com/adchoices]

Nick Tran on How One Marketing Decision Created More Value Than Any Campaign

Nick Tran has been one of global marketing's most influential voices for over a decade, from Taco Bell to Hulu and serving as TikTok's first Global CMO when it became Ad Age's Marketer of the Year. Now, as both President and CMO of the joint venture relaunching Cîroc Vodka and Lobos 1707, he's rebuilding a brand whose defining association became a liability while scaling another. For Nick, the value creation equation can look different from the CMO's and President's seats, even if maybe they shouldn’t, and often requires unlearning and breaking old models. From Wisdomous and the Vox Media Podcast Network. Learn more about your ad choices. Visit podcastchoices.com/adchoices [https://podcastchoices.com/adchoices]

Create or Destroy: Reimagining Marketing with Seth Matlins

It's a business show. It's a marketing show. Create or Destroy: Reimagining Marketing is the show that argues they’ve always been the same thing. Coming Tuesday, May 12. Follow now on YouTube or wherever you get your podcasts. Learn more about your ad choices. Visit podcastchoices.com/adchoices [https://podcastchoices.com/adchoices]