Fynd Out with Ragini
Disclaimer: This video is intended solely for educational purposes and opinions shared by the guest are his personal views. We do not intend to defame or harm any person/ brand/ product/ country/ profession mentioned in the video. Our goal is to provide information to help the audience make informed choices. The media used in this video are solely for informational purposes and belong to their respective owners. What happens when a leader with a technology-and-operations background turns his lens to India’s booming gifting and occasion-commerce industry? In this episode of FyndOutWithRagini, we sit down with Ankur Gupta — the Chief Operating Officer at Join Ventures, the digital‐first celebration-brands house behind multiple gifting & flower business ventures. Ankur’s path is not just about running operations — it’s about scaling emotional commerce, personalisation, supply chains and brand ecosystems in the D2C space. You’ll hear how he took his experience in operational excellence and applied it to the world of flowers, cakes, gifts, festivals, and high-stakes weddings. Time Stamps: (00:00) - Precap (01:46) - Introduction of Ankur (03:17) - Thought process behind choosing IGP (04:10) - First catalogue product of IGP (06:30) - Figuring out problems in the flower business (07:21) - How did customers react to defective products? (08:05) - Solution to customer problems (10:17) - How did IGP crack making cakes? (11:46) - Friends reaction to Ankur selling flowers (13:09) - Is IGP better than FNP? (13:54) - Journey from $100 to $1M (15:02) - Supply chain management for handling the demand for rakhis (16:46) - Getting to selling a million rakhis (19:00) - Is Interflora an IGP brand? (20:30) - Bouquet meant worthless in 2017 (21:32) - Most selling flowers in India (24:32) - How did Interflora manage business during Covid? (26:10) - First city Interflora launched in India (27:14) - Peak festivals for Interflora (28:30) - Mother’s Day and Valentine’s Day (31:18) - State that has surprised Interflora the most (32:32) - Craziest story where a celebrity ordered a bed full of roses (32:52) - How do they plan for festivals? (35:28) - How does IGP compete with Bombay Sweet Shop? (37:04) - How do orders get prepared at Interflora? (38:30) - Quick commerce and its effect on Ankur’s business (41:02) - Handling personalisation at scale (41:50) - Assortment of products as per festivals (44:25) - High-profile weddings by Interflora (46:16) - First celebrity wedding experience (48:17) - Anant Ambani’s wedding preparations (49:45) - Biggest nightmare when it comes to weddings (52:08) - Is gifting a money-minting business? (53:40) - Wildest combination sold by Interflora (55:12) - Deciding which products to discard (56:57) - 3 things to never do in a gifting business (58:07) - Myths & Facts segment (1:00:15) - Ankur sells IGP to Ragini (1:00:51) - Thank you Catch the entire series on our YouTube channel – new episodes every alternate Friday!Links: Fynd Out with Ragini Instagram: https://www.instagram.com/fyndoutwithraginivarma/ Ragini Varma Official: https://www.instagram.com/raginnivarma/ About Fynd –Fynd is a global commerce platform that helps brands, retailers, and businesses build, manage,and scale their digital presence. Headquartered in Mumbai and backed by Reliance, Fyndpowers online stores, omnichannel retail, logistics, and AI-driven experiences for over 2,300 brands. From e-commerce websites to AR try-ons, automation, and data-driven insights, Fynd enables businesses to create seamless customer experiences across online and offlinechannels — building the world’s most loved commerce ecosystem.
4 episodios
Comentarios
0Sé la primera persona en comentar
¡Regístrate ahora y únete a la comunidad de Fynd Out with Ragini!