NO RESERVATION - The Hospitality Podcast

Neena Jivraj Stevenson | Culture, The Sloane Club and Queensway

Send us Fan Mail [https://www.buzzsprout.com/2602852/fan_mail/new] Some people build businesses. Some people build culture. Neena Jivraj Stevenson has spent her career doing both. From Deloitte and Harvard Business School to Queensway and The Sloane Club, she's helped shape organisations where culture isn't just talked about — it's lived. This conversation is about belonging. How great teams are built. How values survive pressure. And why culture is something you create every single day.

Stephen Chenery | Steam, Building Community and Sporting Lunches

Send us Fan Mail [https://www.buzzsprout.com/2602852/fan_mail/new] Some people build restaurants. Some people host events. Stephen Chenery has spent more than thirty years bringing people together. From running restaurants in California, Chelsea and the City of London to building Steam Bar & Restaurant into one of the City's best-loved independent venues, Stephen has always believed hospitality is about relationships. Alongside that, he's spent more than twenty-five years interviewing some of the biggest names in sport, creating conversations people genuinely want to be part of. This conversation is about community. How loyalty is earned. Why people come back. And how making people feel welcome has shaped an entire career.

Sean Coogan | Chiltern Firehouse, Hoxton Hotels and Maison Estelle

Send us Fan Mail [https://www.buzzsprout.com/2602852/fan_mail/new] Some people spend their careers following trends. Some seem to arrive just before them. Sean Coogan has spent the last fifteen years around some of hospitality’s most talked-about openings. From Boundary and Chiltern Firehouse to Hoxton Hotels, Ennismore and Maison Estelle, he’s built a career helping create places people genuinely want to be part of. This conversation is about openings. How culture gets built. How standards survive growth. And why some hospitality businesses become part of the conversation while others disappear.

Clémence de Crecy | Evolv, Aqua, Champagne and Clementine PR

Send us Fan Mail [https://www.buzzsprout.com/2602852/fan_mail/new] Some people build restaurants. Some people build hotels. Clémence de Crecy has spent nearly three decades helping people discover them. From Evolv, Aqua & Gordon Ramsay Restaurants and luxury resorts across the Maldives and Turkey to some of the most respected brands in food, drink and travel, she has built a career around reputation, storytelling and connection. What began with Champagne and luxury brands became Clementine Communications — one of London's most respected boutique hospitality agencies. This conversation is about visibility. How great brands earn attention. How reputations are built. And why even the best hospitality businesses need someone to tell their story.

Sue Walter | The Roof Gardens, Coppa Club and The Hospital Club

Send us Fan Mail [https://www.buzzsprout.com/2602852/fan_mail/new] Some people build hospitality around service. Some build it around status. Sue Walter has spent her career building it around people. From The Hospital Club and Coppa Club to Maggie & Rose and The Roof Gardens, Sue has led some of the most distinctive hospitality businesses in the UK and beyond. But her story starts long before hospitality — in government, policing, arts, education and private equity — learning how organisations work, how cultures form, and why people choose to belong. This conversation is about community. How you create it. How you scale it. And why the strongest hospitality brands are often built around something much bigger than food, drink or design.