Outside the Box with Asendia USA: The International e-Commerce Podcast

28: Shipping Beyond the Mainland: Logistics Insights with Chas Gorham

Shipping beyond the continental U.S. doesn't have to be complicated. Jason Rowland and Nick Agnetti and special guest Chas Gorham, VP of Sales at International Bridge, discuss the unique logistics challenges of serving non-continental U.S. markets and why outdated assumptions are costing businesses opportunities. From air service at ground rates to the growing e-commerce demand in Puerto Rico, the conversation highlights how innovative logistics solutions and strong partnerships are helping businesses deliver faster, reduce costs, and reach underserved markets. Leave a comment or question for our panel. Chas Gorham | LinkedIn [https://www.linkedin.com/in/chas-gorham-52a5868/] Chas Gorham is the Vice President of Sales at International Bridge, where he leads strategic business development and customer acquisition initiatives across the company’s global logistics network. With a deep background in e-commerce, international parcel delivery, and supply chain optimization, Chas plays a pivotal role in helping retailers and logistics partners expand their cross-border reach through innovative and cost-effective shipping solutions. Over his career, Chas has earned a reputation for building strong, collaborative partnerships that drive measurable growth and operational excellence. His leadership combines analytical insight with a customer-first approach, aligning International Bridge’s capabilities with the evolving needs of online retailers, marketplace sellers, and fulfillment providers. In his role, Chas oversees enterprise sales strategy, market expansion efforts, and the development of tailored logistics programs that simplify international delivery for U.S.-based merchants. His ability to translate complex logistics challenges into practical, results-driven solutions has made him a trusted advisor to some of the most recognizable brands in global e-commerce.

27: ERP Success: Logistics & CX with Industry Expert Omar Akilah

How can ERP systems improve cross-border logistics and customer experience? In this episode, “ERP Success: Logistics & CX” with Industry Expert Omar Akilah, SVP Product Strategy from Infios, and our co-hosts Jason Rowland and Nick Agnetti discuss the importance of ✅ Visibility ✅ Optimization, and ✅ Orchestration in aligning technology with global trade operations, improving logistics execution, and delivering better customer outcomes. Learn more about this topic: * Asendia USA: Request a sales quotation [https://www.asendiausa.com/contact/sales] * Infios - Relentlessly making supply chains better. [https://www.infios.com/en] Omar Akilah | LinkedIn [https://www.linkedin.com/in/omarakilah/] Omar Akilah is a proven transformational leader with a deep understanding of how to bridge the complexities of the supply chain with the demands of modern commerce. With extensive experience driving end-to-end innovation - from inventory visibility and buy-online/pick-up-in-store models to ship-from-store, last mile delivery, and operational execution to promise - he ensures every commerce touchpoint is seamlessly connected and optimized. Omar brings a unique ability to translate tactical challenges into strategic advantages, using supply chain interconnectivity as a lever for go-to-market success. He is known for identifying re-engineering opportunities, aligning cross-functional teams, and building scalable capabilities that deliver real customer value. A strategic and conceptual thinker, Omar consistently leads with purpose - pushing boundaries to introduce new ideas and spark meaningful change. His areas of expertise span Product Management, eCommerce, Direct-to-Consumer innovation, Last Mile strategy, global logistics, omnichannel fulfillment, and 3PL integration. He also has deep experience in ERP, WMS, and TMS implementations, helping organizations optimize transportation, warehousing, and distribution across global networks. With a collaborative leadership style and strong execution focus, Omar continues to drive measurable transformation across retail, logistics, and the broader supply chain ecosystem.

26 part 2: The Role of AI in Modern Logistics: Insights from Industry Expert Lori Boyer

What makes AI truly valuable in logistics? Data. In Part 2 of this episode, The Role of AI in Modern Logistics, Lori Boyer, Head of Content Marketing at EasyPost continues the conversation with Jason Rowland and Nick Agnetti about how billions of shipment records are helping companies make smarter shipping decisions, optimize carrier selection, and unlock insights that weren't possible before. Key takeaways: ✅ AI is only as good as the data behind it ✅ Multi-carrier visibility creates better shipping outcomes ✅ Industry expertise is just as important as the technology itself ✅ Start small—implement one AI-driven improvement at a time One of Lori's best pieces of advice: Don't try to change everything at once. Pick one thing, apply it, and build from there. Learn more about this topic: * Asendia USA: Request a sales quotation [https://www.asendiausa.com/contact/sales] * Asendia USA - EasyPost [https://docs.easypost.com/carriers/asendia-guide] * Unboxing Logistics Podcast - EasyPost [https://www.easypost.com/podcast/] * The Simple Shipping API - EasyPost [https://www.easypost.com/] Lori Boyer | LinkedIn [https://www.linkedin.com/in/loribboyer/] Lori Boyer spends her days nerding out over shipping, storytelling, and the occasional SEO rabbit hole. As Head of Content Marketing at EasyPost, she leads the charge on all things content—from webinars and ebooks to case studies and the Unboxing Logistics podcast, where she chats with industry leaders about what’s next in logistics. She's a regular speaker on shipping trends, customer experience, and why logistics is way cooler than it gets credit for. Outside the office, Lori’s happiest on a crisp fall morning, wandering through historical sites, or mortifying one of her seven kids just for fun.

26 part 1: The Role of AI in Modern Logistics: Insights from Industry Expert Lori Boyer

AI is transforming logistics—but where is it delivering real value? The Role of AI in Modern Logistics - Episode 26 - In the first of this 2-part episode, co-hosts Jason Rowland and Nick Agnetti we sit down with special guest Lori Boyer, Head of Content Marketing at EasyPost, to discuss how AI and Large Language Models (LLMs) are reshaping supply chain operations. Key takeaways: ✅ Start with the problem, not the AI tool ✅ Logistics is primed for AI because of its vast data ecosystem ✅ AI is already improving route optimization, customer support, and decision-making ✅ Security and data privacy must remain top priorities Plus, Lori Boyer shares her practical "ROCKS" framework for writing better AI prompts and getting more useful results. Learn more about this topic: * Asendia USA: Request a sales quotation [https://www.asendiausa.com/contact/sales] * Asendia USA - EasyPost [https://docs.easypost.com/carriers/asendia-guide] * Unboxing Logistics Podcast - EasyPost [https://www.easypost.com/podcast/] * The Simple Shipping API - EasyPost [https://www.easypost.com/] Lori Boyer | LinkedIn [https://www.linkedin.com/in/loribboyer/] Lori Boyer spends her days nerding out over shipping, storytelling, and the occasional SEO rabbit hole. As Head of Content Marketing at EasyPost, she leads the charge on all things content—from webinars and ebooks to case studies and the Unboxing Logistics podcast, where she chats with industry leaders about what’s next in logistics. She's a regular speaker on shipping trends, customer experience, and why logistics is way cooler than it gets credit for. Outside the office, Lori’s happiest on a crisp fall morning, wandering through historical sites, or mortifying one of her seven kids just for fun.

25: Fragrance Shipping: Dangerous Goods Compliance & Logistics

In this mini episode, "Fragrance Shipping: Dangerous Goods Compliance & Logistics", Jason Rowland, Nick Agnetti, and Asendia colleague, Mike Lorentzen discuss the challenges of shipping fragrances internationally, including DG regulations, compliance requirements, and the logistics behind safe global transport. Learn more about this topic: * Asendia USA: Request a sales quotation [https://www.asendiausa.com/contact/sales] * Asendia USA | Cross‑Border E‑commerce, Mail Marketing & Order Fulfilment [https://www.asendiausa.com/] Mike Lorentzen | LinkedIn [https://www.linkedin.com/in/michael-lorentzen/] Mike Lorentzen, CSCP, serves as Senior Director of Enterprise Sales at Asendia USA, where he leads strategic initiatives to advance the company’s positioning in the global e-commerce logistics sector. Over the course of his career, Mike has established himself as a results-driven sales and business development executive with deep expertise in cross-border commerce. He combines his logistical insight and enterprise sales acumen to help brands scale internationally, optimizing their operations to better serve customers across borders. At Asendia USA, Mike is charged with guiding enterprise-level accounts through complex international shipping challenges, aligning logistics capabilities with revenue goals, and building long-term partnerships grounded in trust and performance. His expertise ensures that customer experience remains competitive and forward-looking. Mike is also active in thought leadership within the global e-commerce space, publishing insights on how trends like country-of-origin disclosure impact profitability and emerging markets affect cross-border growth. With a certification in Certified Supply Chain Professional (CSCP) and a demonstrated track record of aligning commercial objectives with operational rigor, Mike continues to drive Asendia’s growth across North American markets and support brands navigating the complexities of international logistics.