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PEMBA ON-DEMAND: Real Stories from Physician Leaders

Podcast de Physician Executive MBA at the University of Tennessee

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PEMBA ON-DEMAND brings the latest and most relevant podcast topics to you! Each podcast is hosted by PEMBA Alumnus, Norm Chapin, who also hosts the successful Physicians Beyond the Bedside™ podcast channel. New podcasts will be premiered on a biweekly basis. Plus, each podcast focuses upon an aspect of leadership, innovation, career development, or the business of medicine. We hope you will take full-advantage of these practical, insightful, and relevant discussions designed to help Physician Leaders get new — and build upon existing — leadership skills and perspectives. PEMBA ON DEMAND will allow you to be an even bigger force for good in healthcare.

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62 episodios

episode Mobile CT, AI and the Future of Lung Cancer Screening artwork

Mobile CT, AI and the Future of Lung Cancer Screening

What if the biggest problem in lung cancer is not treatment, but that patients are diagnosed too late? In this episode of PEMBA On Demand, Dr. Norman A. Chapin speaks with Dr. J. Robert Headrick, Chief of Thoracic Surgery at CHI Memorial Rees Skillern Cancer Institute, about physician leadership, innovation, and transforming how we approach lung cancer and preventive healthcare. Dr. Headrick shares how his journey evolved from traditional surgical practice into a mission-driven focus on early detection, access, and system redesign in lung cancer care. He explains that one of the biggest problems in healthcare today is not a lack of treatment options, but the fact that patients are often diagnosed too late, when symptoms finally appear. The conversation highlights how lung cancer has long been misunderstood as primarily a smoking-related disease, when in reality, many patients, including non-smokers, are affected, and outcomes improve significantly when cancer is detected early. A central focus of the episode is Dr. Headrick’s work in developing mobile CT screening programs, including a bus-based model designed to bring low-dose CT scans directly into communities. He explains that traditional healthcare delivery creates barriers such as time, access, and inconvenience, which prevent many eligible patients from getting screened. By contrast, simplifying access to a quick, minutes-long scan dramatically increases participation. Dr. Headrick shares real-world examples of how this approach is changing outcomes, including communities where people are now living with early-stage lung cancer who would not have been diagnosed otherwise. These success stories demonstrate how visibility, convenience, and trust can shift public perception and engagement with preventive care. The discussion also explores the operational and scalability challenges of this model. While mobile screening improves access, it introduces new complexities such as: * Managing large volumes of imaging data * Coordinating follow-up care * Ensuring patients return for repeat scans * Avoiding strain on radiology resources Dr. Headrick explains that these challenges are driving the need for new solutions powered by artificial intelligence, particularly in imaging interpretation and workflow efficiency. AI has the potential to significantly reduce the time required to review scans and help identify early disease patterns more quickly. A major theme of the episode is the shift from reactive healthcare to proactive care. Dr. Headrick emphasizes that relying on symptoms to guide care is fundamentally flawed, especially for conditions like lung cancer and heart disease, which often remain silent until advanced stages. He outlines a broader vision for the future of healthcare that includes: * Earlier and more accessible screening * Lower-cost, high-efficiency diagnostic tools * Integration of AI to support clinical decision-making * Empowering patients to engage in their own health earlier in life Dr. Headrick also discusses how his experience in the Physician Executive MBA (PEMBA) program helped him transition from thinking as an individual clinician to thinking at a systems level, including business planning, financial modeling, and leadership strategy. This shift enabled him to bring innovative ideas into real-world implementation. The episode concludes with a powerful perspective on healthcare economics. Dr. Headrick references projections suggesting that moving toward proactive, preventive care could significantly reduce national healthcare spending, while improving patient outcomes and quality of life. Ultimately, this conversation highlights how physician leadership, combined with innovation and system-level thinking, can reshape how care is delivered and experienced. Key Topics Discussed * The limitations of symptom-based, reactive healthcare * Why early detection is critical in lung cancer outcomes * The development of mobile CT screening programs * Barriers to preventive care, including access and patient behavior * Real-world impact of community-based screening models * Challenges in scaling screening programs across populations * The role of artificial intelligence in imaging and workflow efficiency * Shifting healthcare toward proactive, preventive models * The importance of business and leadership training for physicians * Healthcare economics and long-term cost reduction through prevention Resources Mentioned * Dr. Rob Headrick LinkedIn Profile [https://www.linkedin.com/in/rob-headrick-md-mba-6237b0aa/] * Dr. Rob Headrick Website [https://www.drheadrick.net/] * Dr. Rob Headrick ChattanoogaTrend Article [https://www.chattanoogatrend.com/dr-rob-headricks-quest-to-stop-lung-cancer/] * Dr. Rob Headrick Mountain Mirror Article [https://www.mountainmirror.com/happenings/rod-headrick-the-lung-warrior] * Society Thoracic Surgeons Lung Screening Efforts [https://www.sts.org/news/washington-scene-surgeons-strengthen-lung-cancer-screening-efforts-grassroots-level] * Local 3 News video with Dr. Headrick [https://www.local3news.com/local-news/thoracic-surgeon-baylor-school-alumnus-dr-rob-headrick-joins-students-to-tour-chi-memorials-breathe/article_4d1d8092-5b01-11ed-92ec-4b12130a7ede.html] * Dr. Headrick national news video [https://www.facebook.com/watch/?v=689001838290396] * Dr. Headrick Lung Screening Video Interview [https://video.search.yahoo.com/search/video;_ylt=AwrFOjoZGL9pCQIA9NZXNyoA;_ylu=Y29sbwNiZjEEcG9zAzEEdnRpZAMEc2VjA3Nj?type=E210US739G0&p=articles+by+dr.+rob+headrick+on+youtube&fr=mcafee&turl=https://tse3.mm.bing.net/th/id/OVP.DyKa98vYFgaRxlBFiQKh_wEsDh?pid=Api&w=296&h=156&c=7&p=0&rurl=https://www.youtube.com/watch?v=Q-rzUHi551g&tit=Dr.+Rob+Headrick+talks+to+Don+Welch+about+a+new+screening+to+detect+Lung+Cancer&pos=11&vid=5b0715c34ffb5c4e6cf0c9e7c5775d71&sigr=OhN0JHoAW4wg&sigt=0Vg86T1aGuAJ&sigi=w3iq4YJrGE0I] * PEMBA On-Demand Video Podcsts [http://tiny.utk.edu/pembaondemand] * Haslam College of Business - Physician Executive MBA [https://haslamgradprograms.utk.edu/programs/mba/physician-executive-pemba/?_gl=1*5n7yso*_gcl_au*NjIwMDEzMjgxLjE3NzQxMzIxMTM.*_ga*MTcxMjEzOTAxOC4xNzc0MTMxNzkx*_ga_QHRYV5S0YM*czE3NzQxMzIxMTMkbzEkZzEkdDE3NzQxMzIxMjMkajUwJGwwJGg5MzI1OTEzMzI].

26 de mar de 2026 - 56 min
episode Hospital at Home: Promise, Peril, and the Fine Print artwork

Hospital at Home: Promise, Peril, and the Fine Print

What if hospital-level care could safely happen in a patient’s home instead of inside a hospital building? In this episode of PEMBA On Demand, Dr. Norman A. Chapin speaks with Dr. Mihir H. Patel about the growing hospital-at-home movement and what it means for physician leaders, health systems, and patients. Hospital at home refers to acute hospital-level care delivered in a patient’s home instead of a traditional inpatient bed, not simply remote monitoring or home health. The model has gained major momentum in recent years as health systems look for new ways to improve capacity, reduce harm, and deliver care in the right setting. Dr. Patel explains that hospital-at-home programs are designed to address three major challenges in modern healthcare: hospital capacity strain, the risks patients face inside hospitals, and the high cost of brick-and-mortar inpatient care. He walks through the types of diagnoses that often fit the model, including conditions like pneumonia, COPD exacerbations, CHF, cellulitis, UTIs, dehydration, and similar cases where patients need acute treatment but do not require ICU-level care. The conversation also explores how these programs actually work behind the scenes. Dr. Patel describes the mix of physicians, nurses, paramedics, pharmacists, case managers, and logistics teams needed to support care in the home. He and Dr. Chapin discuss how virtual visits, remote monitoring, medication delivery, and rapid-response workflows all play a role in making the model safe and scalable. A major focus of the episode is outcomes. Dr. Patel shares why mature hospital-at-home programs have shown encouraging results in patient safety, patient satisfaction, and readmissions. Public-facing hospital-at-home resources likewise describe the model as a patient-centered alternative that can improve care outcomes for appropriate adults while reducing exposure to hospital-associated complications. Dr. Chapin and Dr. Patel also discuss the business and policy side of the model, including fixed versus variable costs, reimbursement, and the importance of federal waiver support. The CMS Acute Hospital Care at Home waiver was extended for five years through 2030 in March 2026, giving health systems more certainty as they invest in infrastructure and staffing. The AMA reports that the waiver supports hospital-level home care for Medicare patients, and advocacy materials from the Advanced Care at Home Coalition show broad national participation by hospitals and health systems. The episode also highlights the role of technology. Dr. Patel explains how tablets, wireless monitoring devices, ambient AI documentation, and logistics coordination tools are becoming increasingly important in hospital-at-home workflows. He offers a practical look at how these technologies can support earlier intervention, improve efficiency, and help teams manage care across multiple patients and locations. Later in the conversation, Dr. Patel reflects on his own career path and why he chose to pursue the Physician Executive MBA at the University of Tennessee. He shares how the program helped him think beyond individual patient encounters and better understand finance, operations, workflow design, and system-level leadership. He also discusses his work in medical writing and his involvement with The Hospitalist, which is the Society of Hospital Medicine’s monthly newsmagazine. This episode is both a practical overview of hospitals at home and a thoughtful reflection on physician fulfillment. Dr. Patel closes with a powerful reminder that success is not only about titles, income, or credentials. For physicians, real success also means finding a path that supports personal well-being, family life, and meaningful patient care. Key Topics Discussed * What hospital at home really means * Why health systems are investing in this model * Common diagnoses treated through hospital-at-home programs * Capacity relief, ED boarding, and patient flow * Readmissions and continuity of care in the home * The role of remote monitoring, virtual visits, and AI * Financial and reimbursement considerations * Why rural implementation differs from urban programs * Physician burnout, flexibility, and career satisfaction * How business education helps physicians lead system change Links and Resources: * Dr. Mihir H. Patel LinkedIn: https://www.linkedin.com/in/mihir-patel-06815110a/ [https://www.linkedin.com/in/mihir-patel-06815110a/?utm_source=chatgpt.com] * Hospital at Home Users Group: https://www.hahusersgroup.org/ [https://www.hahusersgroup.org/?utm_source=chatgpt.com] * Society of Hospital Medicine: https://www.hospitalmedicine.org/ [https://www.hospitalmedicine.org/?utm_source=chatgpt.com] * The Hospitalist, SHM publication: https://www.hospitalmedicine.org/news-publications/shm-publications/ [https://www.hospitalmedicine.org/news-publications/shm-publications/?utm_source=chatgpt.com] * Advanced Care at Home Coalition FAQ: https://achcoalition.org/wp-content/uploads/2024/10/2024-10-Hospital-at-Home-FAQ_ACH-Coalition.pdf [https://achcoalition.org/wp-content/uploads/2024/10/2024-10-Hospital-at-Home-FAQ_ACH-Coalition.pdf] * AMA article on the five-year CMS waiver extension: https://www.ama-assn.org/public-health/population-health/lawmakers-extend-cms-hospital-home-waiver-five-years [https://www.ama-assn.org/public-health/population-health/lawmakers-extend-cms-hospital-home-waiver-five-years?utm_source=chatgpt.com] * Physician Executive MBA at the University of Tennessee [https://haslamgradprograms.utk.edu/programs/mba/physician-executive-pemba/] * Michael Marks MD MBA [https://www.linkedin.com/in/michael-marks-md-mba-5972a714/]

12 de mar de 2026 - 57 min
episode Leadership Odyssey: Bridging Medicine and Business with Michael Marks artwork

Leadership Odyssey: Bridging Medicine and Business with Michael Marks

What if the skills that make a great physician aren’t enough to lead healthcare, and the real transformation begins when medicine and business finally learn to speak the same language? This recast episode of Pemba on Demand: Leadership Odyssey Bridging Medicine and Business revisits a compelling conversation with host Dr. Norman A. Chapin and Dr. Michael Marks, Senior Medical Director at Relievant Medsystems, Inc. Dr. Marks reflects on his professional journey from orthopedic spine surgeon to healthcare executive in the medical device industry. He shares how his experience in the Physician Executive MBA program at the University of Tennessee shaped his leadership approach, supported complex orthopedic group mergers, and prepared him for roles in hospital administration and industry leadership. The episode explores the evolving identity of physician leaders and highlights the importance of education, mentorship, collaboration, and adaptability when navigating the intersection of medicine and business. Dr. Marks also discusses the human side of leadership, including maintaining empathy in patient care, facing personal health challenges, and advocating for patients within complex insurance and reimbursement systems. SHOW HIGHLIGHTS * Transitioning from clinical practice to executive leadership roles * The value of the Physician Executive MBA program for physicians * Managing healthcare mergers and navigating cultural integration * Empathy and communication as essential leadership skills * The role of mentorship in career development and growth * Staying connected to clinical care during personal health challenges * Advocating for patients amid insurance and coverage barriers * Understanding healthcare spending and its impact on Medicare and Medicaid * The importance of continuous learning in a changing healthcare landscape * Collaboration and shared purpose as foundations of effective leadership Links and Resources: * Physician Executive MBA at the University of Tennessee [https://haslamgradprograms.utk.edu/programs/mba/physician-executive-pemba/] * Michael Marks MD MBA [https://www.linkedin.com/in/michael-marks-md-mba-5972a714/]

12 de ene de 2026 - 49 min
episode Strategic Conversations artwork

Strategic Conversations

WHAT IF THE SAME NEGOTIATION SKILLS USED TO SAVE HOSTAGES COULD HELP PHYSICIANS LEAD BETTER TEAMS, REDUCE BURNOUT, AND TRANSFORM HEALTHCARE FROM THE INSIDE OUT? In this episode of PEMBA On Demand, host Dr. Norman A. Chapin sits down with Camilo R. Gomez, MD, MBA, and former FBI lead hostage negotiator Christopher Voss to explore how elite negotiation strategies can reshape leadership in healthcare. Drawing from their new book Strategic Conversations, the conversation bridges the worlds of medicine and high stakes negotiation. Dr. Gomez and Christopher Voss explain how principles like tactical empathy, calibrated questions, ethical ambition, and disciplined curiosity can improve physician leadership, strengthen care teams, reduce burnout, and create better outcomes for patients and organizations alike. This episode challenges traditional command and control leadership models and offers physicians a practical framework for navigating conflict, complexity, and change with clarity and confidence. KEY TOPICS COVERED * Applying FBI hostage negotiation principles to healthcare leadership * Tactical empathy as a leadership and communication tool * Moving from authority based leadership to influence based leadership * Reducing burnout through better conversations and alignment * Ethical ambition and its role in modern medical leadership * Improving collaboration across care teams and organizations * Navigating high pressure conversations with patients and colleagues * Building trust and psychological safety in clinical environments * Creating sustainable win win outcomes in healthcare systems GUEST'S BIO: Dr. Camilo R. Gomez, MD, MBA Dr. Camilo R. Gomez is a physician, author, and healthcare executive with a focus on leadership, ethics, and system level improvement. He brings deep experience at the intersection of medicine, strategy, and communication, helping clinicians navigate complex professional environments with clarity and purpose. Christopher Voss Christopher Voss is a former FBI lead international hostage negotiator and the founder of Black Swan Group. He is the bestselling author of Never Split the Difference and a globally recognized expert in negotiation, communication, and decision making under pressure. LINKS & RESOURCES * Dr. Camilo R. Gomez on LinkedIn https://www.linkedin.com/in/neuroranger/ [https://www.linkedin.com/in/neuroranger/] * Christopher Voss on LinkedIn https://www.linkedin.com/in/christophervoss/ [https://www.linkedin.com/in/christophervoss/] Organizations * Black Swan Group https://www.blackswanltd.com/ [https://www.blackswanltd.com/] Books Mentioned * Strategic Conversations by Camilo R. Gomez and Christopher Voss https://www.amazon.com/Strategic-Conversations-Successbooks-Publishing/dp/B0DWH4R21H [https://www.amazon.com/Strategic-Conversations-Successbooks-Publishing/dp/B0DWH4R21H] * Never Split the Difference by Christopher Voss https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 [https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805] * Empathy and Understanding in Business by Christopher Voss https://www.amazon.com/Empathy-Understanding-Business-Chris-Voss/dp/B0CNF6J4G8 [https://www.amazon.com/Empathy-Understanding-Business-Chris-Voss/dp/B0CNF6J4G8] * Empathic Reasoning for Extraordinary Results by Christopher Voss https://www.amazon.com/Empathic-Reasoning-Extraordinary-Results-Critical-ebook/dp/B0DZ1Y2GW2 [https://www.amazon.com/Empathic-Reasoning-Extraordinary-Results-Critical-ebook/dp/B0DZ1Y2GW2] * Downgrading American Healthcare by Camilo R. Gomez https://www.amazon.com/Downgrading-American-Healthcare-Camilo-Gomez-ebook/dp/B009FM9P6E [https://www.amazon.com/Downgrading-American-Healthcare-Camilo-Gomez-ebook/dp/B009FM9P6E] * Medical Rules of Engagement by Camilo R. Gomez https://www.amazon.com/Medical-Rules-Engagement-Educators-Blueprint-ebook/dp/B0F6BTGCZQ [https://www.amazon.com/Medical-Rules-Engagement-Educators-Blueprint-ebook/dp/B0F6BTGCZQ] PEMBA ON DEMAND * Dr. Norman A. Chapin on LinkedIn https://www.linkedin.com/in/nchapinmd/ [https://www.linkedin.com/in/nchapinmd/] * PEMBA On Demand Podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/pemba-on-demand/id1732311647 [https://podcasts.apple.com/us/podcast/pemba-on-demand/id1732311647] * PEMBA On Demand YouTube https://www.youtube.com/@PEMBAON-DEMAND [https://www.youtube.com/@PEMBAON-DEMAND]

25 de dic de 2025 - 49 min
episode Gatekeeping Readmissions: Achieving a Top Quartile Turnaround artwork

Gatekeeping Readmissions: Achieving a Top Quartile Turnaround

What if reducing emergency department readmissions wasn’t about working harder, but about leading smarter through data, teamwork, and innovation? In this episode of PEMBA On Demand, host Dr. Norman A. Chapin speaks with Dr. Max Baumgardner DO, FACEP, Chief Medical Officer at AdventHealth Apopka and current student in the University of Tennessee Physician Executive MBA program. Dr. Baumgardner shares the transformational journey of leading a multidisciplinary initiative aimed at reducing emergency department readmissions. He explains how his team leveraged data, care coordination, centralized case management, Epic integration, and innovative emergency department interventions to improve patient outcomes and move system performance from bottom quartile to top quartile. Dr. Baumgardner discusses the leadership lessons gained through PEMBA, the power of frontline engagement, and strategies for balancing administrative and clinical responsibilities while creating sustainable, scalable improvement. Key Topics Covered * Reducing emergency department readmissions through multidisciplinary collaboration * Identifying high risk patients using real world data insights * Leveraging Epic tools and alerts to improve care coordination * The value of centralized case management and live Epic chat support * Innovative emergency department solutions including infusions, dialysis, and direct facility placement * Strengthening transitions of care using care plans and team based communication * Maintaining quality and performance metrics while implementing major change * Leadership strategies for empowering teams and sustaining improvement * Balancing clinical work and the Chief Medical Officer role * How the PEMBA program accelerated leadership capabilities and project success Links and Resources * Dr. Max Baumgardner on LinkedIn https://www.linkedin.com/in/max-baumgardner-do/ [https://www.linkedin.com/in/max-baumgardner-do/] * ‍⚕️ Dr. Norman A. Chapin on LinkedIn [https://www.linkedin.com/in/nchapinmd/] * ▶ PEMBA On Demand YouTube https://www.youtube.com/@PEMBAON-DEMAND [https://www.youtube.com/@PEMBAON-DEMAND] * AdventHealth Apopka https://www.adventhealth.com/hospital/adventhealth-apopka [https://www.adventhealth.com/hospital/adventhealth-apopka] * Physician Executive MBA Program – University of Tennessee https://haslamgradprograms.utk.edu/programs/mba/physician-executive-pemba/ [https://haslamgradprograms.utk.edu/programs/mba/physician-executive-pemba/?utm_source=chatgpt.com]

27 de nov de 2025 - 57 min
Muy buenos Podcasts , entretenido y con historias educativas y divertidas depende de lo que cada uno busque. Yo lo suelo usar en el trabajo ya que estoy muchas horas y necesito cancelar el ruido de al rededor , Auriculares y a disfrutar ..!!
Muy buenos Podcasts , entretenido y con historias educativas y divertidas depende de lo que cada uno busque. Yo lo suelo usar en el trabajo ya que estoy muchas horas y necesito cancelar el ruido de al rededor , Auriculares y a disfrutar ..!!
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