PR Explored: The Podcast for Public Relations and Communications Pros
In this episode of PR Explored, host Michelle Garrett, a PR consultant, author, and writer talks with her guest Katie Suiters of Brighton Media to discuss modernizing media training for executives. Suiters contrasts outdated, scripted talking-point memorization with a hyper-custom approach that builds authentic, teachable communication skills across scenarios, including media interviews, internal all-hands, social video, panels, and crisis moments. She recommends starting with intention-setting: defining the business objective of an opportunity and how the spokesperson and organization should be perceived, then measuring success against those goals. They address misconceptions that journalists are “out to get you,” the importance of taking pauses, and avoiding jargon because it erodes trust and loses audiences. Suiters advocates ongoing monthly or quarterly prep instead of one-time sessions, explains how to deliver constructive feedback, warns that “internal” remarks can leak, and notes AI increases demand for human, credible delivery and voice-aligned messaging; outside trainers can provide candid third-party coaching. 00:00 Welcome and Introductions 01:02 Rethinking Media Training 02:05 Beyond Broadcast Scenarios 03:33 Effort and Practice Payoff 05:20 Evolving Past Talking Points 06:14 Set Goals and Perception 08:45 Debrief and Say No 11:50 Misconceptions About Training 14:46 Journalists Are Not Enemies 19:40 Pause and Speak Clearly 22:29 Avoid Jargon and Acronyms 28:38 Ongoing Prep Sessions 29:26 Always Be Ready 30:53 PR As Insurance 31:51 Short Tailored Sessions 33:59 Handling Training Resistance 36:14 Introverts And Authenticity 37:46 Giving Executive Feedback 41:56 One On One Vs Group 43:31 Assume Everything Leaks 47:14 Difficult Questions And Bridging 50:03 AI And The Human Premium 53:42 When To Hire A Trainer 56:59 Media Training Wrap Up Show notes: Follow Katie Suiters on LinkedIn: https://www.linkedin.com/in/katiesuiters/ Follow the host: Website: www.michellegarrett.com [http://www.michellegarrett.com/] LinkedIn: https://www.linkedin.com/in/prstrategist/ [https://www.linkedin.com/in/prstrategist/] YouTube: https://www.youtube.com/@PRisUs [https://www.youtube.com/@PRisUs] X/Twitter: https://x.com/PRisUs Threads: https://www.threads.com/@prwritergal Michelle's book - B2B PR That Gets Results - is available now [https://michellegarrett.com/b2b-pr-book/] Book a no-obligation call to talk about your needs here [https://calendly.com/michellegarrett/30-minute-call-to-chat-about-your-pr-needs]. About the host: Michelle Garrett is a B2B PR consultant, media relations consultant, writer and author of B2B PR That Gets Results [https://michellegarrett.com/b2b-pr-book/], an Amazon Best Seller. She helps companies create content, earn media coverage, and position themselves as thought leaders in their industry. Michelle’s articles have been featured by Entrepreneur, Content Marketing Institute, Muck Rack, and Ragan’s PR Daily, among others. She’s a frequent speaker and podcast guest on public relations and content. Michelle has been repeatedly ranked among the top ten most influential PR professionals. [https://www.cision.com/resources/articles/pr-experts-influencers/]
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