Scaling Together with Josh and Yesenia Nelson
Most agency owners think reaching seven figures means the hard part is over. But the bottlenecks between $1M and $10M are just as real, they just look different. In this episode of Scaling Together, we get into the churn problem that sneaks up on growing agencies, how decision making has to evolve at scale, what true leadership accountability looks like, and how to build a team that can actually carry you to eight figures. They also share what they are seeing with AI taking a real seat at the leadership table in the agencies that are ahead of the curve. Timestamps: * 0:00 – Intro: The churn problem that sneaks up on you * 0:37 – Welcome and episode overview * 1:04 – Why agencies plateau at one to three million * 2:03 – The churn math every agency owner needs to know * 3:01 – The levers to push through the plateau * 3:43 – Three revenue movers regardless of size * 5:16 – Top three moves to improve retention * 6:21 – Decision making at scale * 7:04 – Leadership accountability between seven and eight figures * 9:12 – When a leader is no longer the right fit * 10:28 – The promotion mistake agencies keep making * 13:35 – How metrics shift as you grow * 15:15 – What a strong team looks like at $5M plus * 16:38 – AI taking a seat at the leadership table * 18:30 – Closing thoughts
24 episodios
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