Dr. Allison Pugh, The Human Work of Connective Labor
In this episode of Soul Care, Brian Sturtz sits down with Allison Pugh — sociologist, Professor at Johns Hopkins University, and author of The Last Human Job — for a thoughtful conversation about what it means to remain human in an age increasingly shaped by AI, automation, and productivity culture.
Together they explore the importance of “connective labor” — the deeply human work of listening, comforting, recognizing, and caring for others. The conversation touches on loneliness, burnout, dignity, healthcare, chaplaincy, technology, and the spiritual hunger many people carry beneath the surface of modern life.
What happens when efficiency becomes more valued than presence? Can empathy be automated? And why do people long so deeply to be truly seen?
This episode offers a reflective and hopeful conversation for caregivers, leaders, healthcare workers, pastors, and anyone trying to cultivate deeper presence in a distracted world.
Listen in for a rich discussion on soul care, human connection, and the sacredness of attention.