The Claw

Fintech Without Friction: Speeding Up Success with Product Ops

In this episode of The Claw, Eric Holtzclaw sits down with Poonam Nath, Executive Leader of Product Operations at Fiserv, to explore how product operations drive customer success, accelerate revenue, and reduce friction in a complex fintech landscape. Poonam shares her journey from finance to product strategy, explains the importance of cross-functional collaboration, and unpacks why bundled pricing, onboarding speed, and client experience are key differentiators in today's payments market. If you're navigating product development, go-to-market strategy, or global fintech expansion, this conversation delivers clear insights from a leader who's done it all. To connect with Poonam, click here: https://www.linkedin.com/in/poonam-nath-l/ [https://www.linkedin.com/in/poonam-nath-l/] To connect with Eric, click here: https://www.linkedin.com/in/eholtzclaw/ [https://www.linkedin.com/in/eholtzclaw/] To subscribe to our YouTube channel, click here: https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg [https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg]

What's Your Business Worth? How interVal Is Changing the Game

Eric Holtzclaw talks with Karen Chalmers, VP of Marketing & Partnerships at interVal, about the surprising truth behind small business valuation, the $84 trillion wealth transfer, and how interVal is helping advisors and business owners take control of their futures. Learn how AI and storytelling intersect in the financial space—and why you need to know what your business is really worth. To connect with Karen, click here: https://www.linkedin.com/in/kareneachalmers/?trk=author-info__article-link [https://www.linkedin.com/in/kareneachalmers/?trk=author-info__article-link] To connect with Eric, click here: https://www.linkedin.com/in/eholtzclaw/ [https://www.linkedin.com/in/eholtzclaw/] To subscribe to our YouTube channel, click here: https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg [https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg]

Investing in Innovation: How VentureSouth Helps Angel Investors Fuel Southern Startups

In this episode of The Claw, host Eric Holtzclaw, Chief Strategist at Liger, sits down with Paul Clark—angel investor and co-founder of VentureSouth. Together, they explore how VentureSouth makes startup investing accessible for newcomers and seasoned investors alike, with a special focus on high-growth companies in the Southeastern U.S. Paul shares his journey from medieval history scholar to investment banker to startup backer, and explains how VentureSouth helps everyday investors support local innovation without going it alone. You'll hear insights on the rise of alternative investments, the value of investing in your own backyard, and how platforms like VentureSouth and Vicinity Capital are expanding access to early-stage opportunities. Whether you're startup-curious, investor-curious, or just love a good founder story—this episode dives into the real work (and real reward) behind angel investing in the South. To connect with Paul, click here: https://www.linkedin.com/in/paulclarkprivateequity/ [https://www.linkedin.com/in/paulclarkprivateequity/] To connect with Eric, click here: https://www.linkedin.com/in/eholtzclaw/ [https://www.linkedin.com/in/eholtzclaw/] To subscribe to our YouTube channel, click here: https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg [https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg]

From Curiosity to Co-Pilot: How Marketing Leaders Can Make AI Work

In this episode of The Claw, host Eric Holtzclaw talks with Aby Varma, founder of Spark Novus, about helping marketers move beyond AI experimentation and toward strategic adoption. They explore the evolution of AI in marketing, the importance of purpose-driven integration, and how to shift the conversation from tools to transformation. Aby also shares how Spark Novus is empowering CMOs and marketing teams to implement AI with intention, and how his Marketing AI Pulse community is sparking collaboration across Atlanta and beyond. If you're a marketing leader wondering how to take the next step with AI, this episode offers clarity, direction, and inspiration. To connect with Aby, click here: https://www.linkedin.com/in/abyvarma/ [https://www.linkedin.com/in/abyvarma/] To connect with Eric, click here: https://www.linkedin.com/in/eholtzclaw/ [https://www.linkedin.com/in/eholtzclaw/] To subscribe to our YouTube channel, click here: https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg [https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg]

Fixing the Follow-Up: CRM Strategy for Complex Sales

In this episode of The Claw, Eric Holtzclaw sits down with Jason Kramer, Founder and CEO of Cultivize, to explore how a better CRM strategy can transform sales and marketing alignment. They discuss common tech gaps, the ROI of follow-up automation, and why most companies are leaving money on the table. Jason shares his journey from graphic designer to CRM expert, offers actionable insights for complex sales cycles, and reveals a tool that helps visualize CRM impact in real dollars. If your leads are vanishing into the "Upside Down," this one's for you. To connect with Jason, click here: https://www.linkedin.com/in/jasonleighkramer/ [https://www.linkedin.com/in/jasonleighkramer/] To connect with Eric, click here: https://www.linkedin.com/in/eholtzclaw/ [https://www.linkedin.com/in/eholtzclaw/] To subscribe to our YouTube channel, click here: https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg [https://www.youtube.com/channel/UCbiiVRIqMa2mDOLD34GfyFg]