Customer Experience AND Employee Experience with Lauren Kershner

Customer Experience AND Employee Experience - April's Story

In this solo episode, April shares her journey from weddings to YETI, woom and now AND. She share the lesson that changed everything: customer experience and employee experience are inseparable. She breaks down the moments that shaped her career, the connection between thriving teams and loyal customers, and the tangible steps leaders can take to build organizations where both people and performance thrive.

Customer Experience AND Employee Experience with Lauren Kershner

In this episode, April sits down with hospitality entrepreneur Lauren Kershner to explore the powerful connection between customer experience and employee experience. From building multiple thriving businesses in Sonoma wine country to creating a culture centered on generosity, community, and daily family meals, Lauren shares how investing in people creates a ripple effect that touches customers, teams, and entire communities. Together, they discuss leadership, hospitality, the power of gathering around a table, and why sometimes the simplest practices create the most meaningful impact. A conversation full of heart, wisdom, and a reminder that when we care deeply for our people, everyone thrives.

Roots AND Wings with Shelley Seale

In this episode, writer, author, and storyteller Shelley Seale shares her journey from a traditional upbringing to a life intentionally built around creativity, travel, purpose, and impact. Together, we explore reinvention, finding the courage to listen to your inner voice, and the power of embracing the parts of yourself that make you different. A conversation about honoring your roots, spreading your wings, and refusing to bury your light.

Creative AND Structured with Trish Olives

In this episode, Trish Olives shares her journey from aspiring comedy writer to creative leader, unpacking the reality behind great ideas: creativity thrives when paired with structure. We explore mentorship, creative problem-solving, building environments where people can do their best work, and why everyone is more creative than they think. A conversation about designing a life, career, and creative practice that makes space for both inspiration and action.

Roots AND Wings with Ateya Rana

For this episode of The AND Podcast, we are exploring Roots AND Wings with the incredible Ateya Rana. A woman whose story is a powerful reminder that we can honor where we come from while still building a life that stretches far beyond what was expected of us. Born in Pakistan and arriving in the U.S. at 19 with big dreams, Ateya shares her journey of resilience, reinvention, leadership, motherhood, and finding the courage to fully become herself. This conversation is about identity, legacy, burnout, bravery, and the people who become the wind beneath our wings.