The Business Octopus

Organisational Key Result Areas

These help you to create goals that cascade down from strategic goals to initiatives and projects right down to the very tasks that lead to achieving the end result. People often get hung up on the terminology and end up missing the point. In this session we discuss what is an OKR and how to you get results for your business. Work with us: https://relevate.com.au/ [https://relevate.com.au/zoho-one/] Join the Relevate Community and get in depth guides, tips, tricks and tutorials on how to grow your business with digital skills and technology. Join our Digital Accelerator membership and take your business to the next level: https://join.relevate.com.au [https://join.relevate.com.au] Choose the right software for your business with the Relevate Directory: https://directory.relevate.com.au [https://directory.relevate.com.au]

Avoiding Key Person Risk - The Big Red Bus Problem

Key person risk is unavoidable but there are ways to minimise its impact should the worst think happen. Do you know what you would do if one of your key staff (or you) got hit by a big red bus? Work with us: https://relevate.com.au Join the Relevate Community and get in depth guides, tips, tricks and tutorials on how to grow your business with digital skills and technology. Join our Digital Accelerator membership and take your business to the next level: https://join.relevate.com.au [https://join.relevate.com.au] Choose the right software for your business with the Relevate Directory: https://directory.relevate.com.au [https://directory.relevate.com.au]

Knowledge Management - why you feel like you can never leave

If the knowledge on how to do everything is contained within your head, then you can never truly get away from your business. If you ever want a day off or allow delegation in your team, you need knowledge management. This also increases your business valuation because it is an asset you can hand over.

Customer Onboarding

How to improve your customer onboarding process in your business. As your business grows, there are multiple people that need to be involved in the customer relationship and a clear process helps keep everyone on the same page. Join us for a discussion on what makes a good customer onboarding.

What really goes on in the Relelvate Community

See why so many people are ditching traditional networking and joining this strategic growth community.We chat about what is happening in the Relevate Community, why its great, why you need to be a part of it and where we plan on going with it in the future.