The CEO and the Salesman Podcast
When your business grows fast enough to outpace its own systems, success becomes the problem. Mark Batina, CEO of Precise Business Solutions, has spent 30 years walking into companies at $10M, $60M, $100M+ and finding the same silent crisis: the expertise that drives the business lives entirely inside a handful of people's heads, and you cannot scale a person.What we cover—What it actually looks like when a business grows beyond its own systems—Why the "linchpin" people in your business are both your greatest strength and your biggest fragility—The real reasons digital transformation projects fail (it's not what you think)—How systems maturity directly shifts your valuation multiple when you exit—The AI conversation every founder needs to have — and the one most are getting wrong—What it feels like when a founder finally gets their business running without themWhether you're at $5M or $500M — if all roads lead back to you, this episode is for you.Chapters00:00 Introduction00:53 What breaking actually looks like inside a growing business05:01 Why it's a complexity problem, not a revenue problem05:30 The expertise transformation framework — where it came from10:03 The knowledge multiplier effect and what smaller businesses can do now15:54 Why most digital transformation projects fail24:19 The founder as bottleneck — signs and solutions30:00 Valuation multiples and systems maturity — what buyers actually look for36:04 The most expensive mistakes founders keep making44:57 When a tech project sends a company backwards49:17 AI — what to tune in to and what to tune out55:42 What it feels like when it finally clicksSubscribe for more episodes: https://www.youtube.com/@TheCeoAndTheSalesmanPodcast Follow Matthew on LinkedIn: https://www.linkedin.com/in/matthewwhyattMark batina: https://www.linkedin.com/in/markbatina/?originalSubdomain=au
49 episodios
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