The Disruptive Franchise Podcast

Why Your Franchise Pipeline Is Inconsistent (and it's not what you think)

Your pipeline isn't inconsistent because of one thing. It's many. Stacey breaks down what's really going on - and how to fix it. If your franchise recruitment feels like a constant cycle of feast and famine, you're not alone - but you might be looking for the problem in the wrong place. In this solo episode, Stacey gets honest about the real reasons so many franchisors struggle to keep a consistent lead pipeline. It's not just one thing. It's the busyness, the lack of data, the inconsistent output, and the habit of talking to everyone - which means you're actually reaching no one. Stacey covers why franchise recruitment never feels urgent until it's critical, what it really means if you haven't recruited a franchisee in over 12 months, and why the solution doesn't have to be as overwhelming as it feels. If you're ready to stop throwing mud at the wall and start building something that actually compounds over time, this episode is your starting point. Want help with your pipeline? Get Stacey's free framework to improve your franchise messaging: https://staceycann.com/framework  [https://staceycann.com/framework] Keywords: franchise recruitment, franchising uk, how to recruit franchisees, franchise lead generation, franchise pipeline, disruptive franchise podcast, stacey cann, grow your franchise, franchise marketing, franchisor tips ------- A Thank You To Our Sponsors: Our headline sponsor, Bookwhen makes event booking beautifully simple. Bookwhen [https://bookwhen.com/] is a powerful, intuitive booking system that helps businesses grow by taking the hassle out of scheduling. From classes and appointments to workshops and franchise-run events, we support thousands of organisers across the UK and beyond saving time, reducing admin, and delivering a seamless experience for their customers. Whether you're running your first event or scaling a nationwide franchise, Bookwhen gives you everything you need to manage bookings in one place.  Our exclusive podcast sponsor, Make Your Mark Podcast Agency [https://www.makeyourmarkpodcast.com/] are passionate about helping franchise brands and awards bodies alike amplify their visibility, build deeper connections, and stay ahead of the curve—and podcasting is a game-changing tool to do just that. This partnership is about backing a movement we both believe in—and sparking a conversation that franchisors and event organisers can’t afford to ignore. Support The Podcast Don't forget that the best way you can support us is to subscribe to the podcast - not only will you get notified of future episodes as they are released, you will also be helping us get more amazing guests to come and share their secrets in franchising!

Making A Genuine Difference with Fay Cartlidge

In this episode of The Disruptive Franchise Podcast, Stacey sits down with Fay Cartlidge, finalist for Franchisee of the Year at the 2025 Disruptive Franchise Awards. Faye shares her journey from secondary school teacher and estate agency manager to becoming the owner of four Daisy First Aid territories. Together, they explore the emotional impact of teaching parents life-saving skills, the realities of running a franchise around family life, and how social media authenticity has helped Faye build trust and community online. The conversation also dives into overcoming fear, building confidence without a medical background, the power of franchise support networks, and why “present not perfect” is the key to creating engaging content in today’s AI-driven world. This is a warm, honest and inspiring conversation about motherhood, business ownership, confidence, community, and making a genuine difference. Key Takeaways * Fay went from having no medical background to becoming both a successful franchisee and a Community First Responder.  * Strong franchise support networks can make entrepreneurship feel far less isolating.  * Authentic, imperfect social media content often performs better than highly polished content.  * Franchising can provide business freedom and ownership without sacrificing support and structure.  * Teaching parents first aid doesn’t just save lives — it transforms fear into confidence.  Contact Fay: * Instagram: https://www.instagram.com/daisyfirstaidleeds/ [https://www.instagram.com/daisyfirstaidleeds/] * LinkedIn: https://www.linkedin.com/in/fay-cartlidge-817349106/ [https://www.linkedin.com/in/fay-cartlidge-817349106/] * TikTok: https://www.tiktok.com/@daisyfirstaidleeds [https://www.tiktok.com/@daisyfirstaidleeds] Keywords Franchising UK, Franchisee journey, Daisy First Aid, Mum in business, Women in franchising, Family business , Franchise support, Social media authenticity, Parenting confidence, First aid training, Female entrepreneur, Franchise community, TikTok for business, Business confidence, The Disruptive Franchise Podcast  ------- A Thank You To Our Sponsors: Our headline sponsor, Bookwhen makes event booking beautifully simple. Bookwhen [https://bookwhen.com/] is a powerful, intuitive booking system that helps businesses grow by taking the hassle out of scheduling. From classes and appointments to workshops and franchise-run events, we support thousands of organisers across the UK and beyond saving time, reducing admin, and delivering a seamless experience for their customers. Whether you're running your first event or scaling a nationwide franchise, Bookwhen gives you everything you need to manage bookings in one place.  Our exclusive podcast sponsor, Make Your Mark Podcast Agency [https://www.makeyourmarkpodcast.com/] are passionate about helping franchise brands and awards bodies alike amplify their visibility, build deeper connections, and stay ahead of the curve—and podcasting is a game-changing tool to do just that. This partnership is about backing a movement we both believe in—and sparking a conversation that franchisors and event organisers can’t afford to ignore. Support The Podcast Don't forget that the best way you can support us is to subscribe to the podcast - not only will you get notified of future episodes as they are released, you will also be helping us get more amazing guests to come and share their secrets in franchising!

From Kitchen Table to Franchise Empire with Christina Taylor-Chisholm

In this episode, host Stacey talks to Christina Taylor-Chisholm from Popolo Ceramico. Christina was a judge for our 2025 Disruptive Franchise Awards. On the podcast, she shares her entrepreneurial journey, growth strategies, and insights into franchising, branding, and innovation.  Discover how Christina built a successful ceramics franchise, diversified into different revenue streams to add value to the business and expand her brand. Key Topics * Entrepreneurial journey of Christina and Popolo Ceramico * Growth strategies including acquisition and diversification * Marketing automation and digital engagement in franchising Contact Christina: * LinkedIn: https://www.linkedin.com/in/christina-taylor-chisholm-b1260439/ [https://www.linkedin.com/in/christina-taylor-chisholm-b1260439/] * Instagram: https://www.instagram.com/christinataylorchisholm/ [https://www.instagram.com/christinataylorchisholm/] Contact Stacey: * LinkedIn: https://www.linkedin.com/in/staceycann/ [https://www.linkedin.com/in/staceycann/] * Instagram: https://www.instagram.com/staceycannfranchisestrategist/ [https://www.instagram.com/staceycannfranchisestrategist/] keywords franchising, entrepreneurship, branding, business growth, innovation, pet prints, marketing automation, franchise strategy, personal branding, business tips ------- A Thank You To Our Sponsors: Our headline sponsor, Bookwhen makes event booking beautifully simple. Bookwhen [https://bookwhen.com/] is a powerful, intuitive booking system that helps businesses grow by taking the hassle out of scheduling. From classes and appointments to workshops and franchise-run events, we support thousands of organisers across the UK and beyond saving time, reducing admin, and delivering a seamless experience for their customers. Whether you're running your first event or scaling a nationwide franchise, Bookwhen gives you everything you need to manage bookings in one place.  Our exclusive podcast sponsor, Make Your Mark Podcast Agency [https://www.makeyourmarkpodcast.com/] are passionate about helping franchise brands and awards bodies alike amplify their visibility, build deeper connections, and stay ahead of the curve—and podcasting is a game-changing tool to do just that. This partnership is about backing a movement we both believe in—and sparking a conversation that franchisors and event organisers can’t afford to ignore. Support The Podcast Don't forget that the best way you can support us is to subscribe to the podcast - not only will you get notified of future episodes as they are released, you will also be helping us get more amazing guests to come and share their secrets in franchising!

Fostering Innovation in a Franchise Model With Faye Smith

In this episode of The Disruptive Franchise Podcast, Franchisor and Strategist, Faye shares her journey from corporate life to creating a disruptive, values-driven franchise that emphasises creativity, sustainability, and inclusivity.  Discover how Faye's strategic thinking and authentic values fuel innovation and growth, not only in her franchise, Nature Makers, but also in her other business ventures too. Listen as Stacey and Faye discuss the importance of strategy and how joyful business can be when it's built on the right foundations. Key topics: * Disruption and innovation in franchising * The importance of core values and authenticity * Strategic pivoting and business growth Contact Faye: * Instagram: https://www.instagram.com/naturemakers/ [https://www.instagram.com/naturemakers/] * Facebook: https://www.facebook.com/NatureMakers [https://www.facebook.com/NatureMakers] * Website: https://www.nature-makers.co.uk [https://www.nature-makers.co.uk] Contact Stacey:  * LinkedIn: https://www.linkedin.com/in/staceycann/ [https://www.linkedin.com/in/staceycann/] * Instagram: https://www.instagram.com/staceycannfranchisestrategist/ [https://www.instagram.com/staceycannfranchisestrategist/] Information and tickets for the Disruptive Franchise Awards: https://disruptivefranchiseawards.com/ [https://disruptivefranchiseawards.com/] Keywords: Franchise, Creativity, Sustainability, Inclusivity, Business Strategy, Disruption, Nature Makers, Business Growth, Entrepreneurial Journey ------- A Thank You To Our Sponsors: Our headline sponsor, Bookwhen makes event booking beautifully simple. Bookwhen [https://bookwhen.com/] is a powerful, intuitive booking system that helps businesses grow by taking the hassle out of scheduling. From classes and appointments to workshops and franchise-run events, we support thousands of organisers across the UK and beyond saving time, reducing admin, and delivering a seamless experience for their customers. Whether you're running your first event or scaling a nationwide franchise, Bookwhen gives you everything you need to manage bookings in one place.  Our exclusive podcast sponsor, Make Your Mark Podcast Agency [https://www.makeyourmarkpodcast.com/] are passionate about helping franchise brands and awards bodies alike amplify their visibility, build deeper connections, and stay ahead of the curve—and podcasting is a game-changing tool to do just that. This partnership is about backing a movement we both believe in—and sparking a conversation that franchisors and event organisers can’t afford to ignore. Support The Podcast Don't forget that the best way you can support us is to subscribe to the podcast - not only will you get notified of future episodes as they are released, you will also be helping us get more amazing guests to come and share their secrets in franchising!

Overcoming Fear Of Failure With Anna Coggan

In this episode of The Disruptive Franchise Podcast, Anna from Caterpillar Music Newark shares her journey from primary school teacher to successful franchisee with Stacey, highlighting the challenges and rewards of running a community-focused business.  Listen to Anna's insights on franchising, community engagement, and maintaining passion over 12 years in this fantastic episode as Anna talks about the transition from teaching to becoming a franchisee, building community through her business and overcoming her fear of failure as a business owner. Key Takeaways * Franchising offers a support network and family environment. * Passion for your business can stay strong over years. * Community involvement is a key driver of franchise success. Contact Anna: * Facebook: https://www.facebook.com/CaterpillarMusicNewark [https://www.facebook.com/CaterpillarMusicNewark] * Instagram: https://www.instagram.com/caterpillarmusicnewark/ [https://www.instagram.com/caterpillarmusicnewark/] Contact Stacey: * LinkedIn: https://www.linkedin.com/in/staceycann/ [https://www.linkedin.com/in/staceycann/] * Instagram: https://www.instagram.com/staceycannfranchisestrategist/ [https://www.instagram.com/staceycannfranchisestrategist/] * Information and tickets for the Disruptive Franchise Awards: https://disruptivefranchiseawards.com/ [https://disruptivefranchiseawards.com/] Keywords franchising, community business, entrepreneurship, Caterpillar Music, franchise awards, business growth, work-life balance ------- A Thank You To Our Sponsors: Our headline sponsor, Bookwhen makes event booking beautifully simple. Bookwhen [https://bookwhen.com/] is a powerful, intuitive booking system that helps businesses grow by taking the hassle out of scheduling. From classes and appointments to workshops and franchise-run events, we support thousands of organisers across the UK and beyond saving time, reducing admin, and delivering a seamless experience for their customers. Whether you're running your first event or scaling a nationwide franchise, Bookwhen gives you everything you need to manage bookings in one place.  Our exclusive podcast sponsor, Make Your Mark Podcast Agency [https://www.makeyourmarkpodcast.com/] are passionate about helping franchise brands and awards bodies alike amplify their visibility, build deeper connections, and stay ahead of the curve—and podcasting is a game-changing tool to do just that. This partnership is about backing a movement we both believe in—and sparking a conversation that franchisors and event organisers can’t afford to ignore. Support The Podcast Don't forget that the best way you can support us is to subscribe to the podcast - not only will you get notified of future episodes as they are released, you will also be helping us get more amazing guests to come and share their secrets in franchising!