Navigating Real Estate Chaos: Strategies from a Top Listing Manager

Navigating Real Estate Chaos: Strategies from a Top Listing Manager

🎙️ Danielle Weiss hosts The Franklin Factor podcast alongside Kirsten Riddle, a listing manager who oversees approximately 60–80 listings from active status through closing. Kirsten manages everything from comps, showing requests and feedback, and seller communication to offers, negotiations, repairs, and coordination with buyer agents and title companies. Kirsten shares how she structures her day with time blocking and “Do Not Disturb” periods, while leveraging automation through Follow Up Boss, task systems, templates, VA support, and weekly marketing reports to stay on top of high listing volume, deadlines, and option periods. Drawing from her emergency room background, Kirsten explains how she approaches difficult but necessary conversations with sellers regarding pricing, feedback, and current market realities with both directness and empathy. The conversation also covers common seller misconceptions, current market conditions, and  unusual listing situations.  What We Discuss: 00:00 Welcome and Guest Intro 01:08 Behind the Scenes of a Listing Manager 05:03 Time Blocking, Automation, and Systems 08:02 Navigating Tough Seller Conversations 14:40 Pricing Signals, Feedback, and Market Reality 21:51 Negotiation Tactics and Seller Communication 22:59 Today’s Market and Buyer Mindset 24:25 Price or Patience 27:19 Testing the Market, Appraisals, and Comps 29:39 Wild Listing Stories and Lessons Learned 37:21 Exposure vs Pricing 39:40 Rapid Fire and Wrap Up Guest Information: Kirsten Riddle, [https://thefranklinteaminc.com/team/kirsten-riddle] Listing Manager | Licensed Agent – The Franklin Team Danielle Weiss [https://thefranklinteaminc.com/team/danielle-weiss], Host and VP of Growth - The Franklin Team Links and Resources: 🌐 ⁠The Franklin Team⁠ [https://thefranklinteaminc.com/]  📅 ⁠Book a Session⁠ [https://thefranklinteam.youcanbook.me/] - Agents can sign up to come to a free and open informational session to learn more about opportunities with The Franklin Team Next Steps: 🔔 Subscribe: Hit the subscribe button to stay updated with our latest episodes. ⭐ Leave a Review: Share your thoughts and feedback. 📲 Follow Us: Connect with us on social media. 📞 Have a question for the show? Call 281.347.2200 Weekdays from 8-5pm CT or ⁠click here! [https://thefranklinteaminc.com/contact-us]

Unlocking Success: Agent Growth & Onboarding at the Franklin Team

🎙️ Co Host, Danielle Weiss interviews Rachel Allen, the Franklin Team’s VP of Sales, about the team’s agent growth and production model and what onboarding looks like in an agent’s first 90 days. Rachel describes the onboarding process as a flexible, sales-focused program centered on conversation skills, scripting, role play, feedback, and key milestones which allows agents to start working from day one while building confidence. This includes practicing open houses, CMAs, and contracts before working directly with clients. Rachel notes that agents can move through onboarding more quickly by demonstrating proficiency, and that the biggest early mistake is waiting too long to take action or avoiding feedback. The episode also highlights ongoing support through “Elevate” production groups tailored to different experience levels, focusing on habits, systems optimization, and leadership. Overall, it emphasizes Franklin’s systems, support, and flexibility to help agents grow around their strengths, along with ways to learn more and submit Q&A questions. What We Discuss: 00:00 Welcome & Episode Overview 01:24 First 90 Days + Sales Training Focus 03:49 Onboarding Approach & Investment 04:56 Fast-Tracking Experienced Agents 06:17 Practice, Proficiency & Milestones 10:39 Sphere Calls & Daily Activity 14:05 Common Mistakes & Feedback Loop 17:05 Breaking Production Ceilings 17:52 Elevate Groups & Ongoing Growth 21:41 Goals, Numbers & Accountability 24:13 Why Join a Team & Culture Fit 27:40 Systems, Flexibility & Creativity 28:45 How to Connect & Q&A Guest Information: Rachel Allen [https://thefranklinteaminc.com/team/rachel-allen], Director of Agent Success – The Franklin Team Danielle Weiss [https://thefranklinteaminc.com/team/danielle-weiss], Host and VP of Growth - The Franklin Team Links and Resources: 🌐 ⁠The Franklin Team⁠ [https://thefranklinteaminc.com/]  📅 ⁠Book a Session⁠ [https://thefranklinteam.youcanbook.me/] - Agents can sign up to come to a free and open informational session to learn more about opportunities with The Franklin Team Next Steps: 🔔 Subscribe: Hit the subscribe button to stay updated with our latest episodes. ⭐ Leave a Review: Share your thoughts and feedback. 📲 Follow Us: Connect with us on social media. 📞 Have a question for the show? Call 281.347.2200 Weekdays from 8-5pm CT or ⁠click here! [https://thefranklinteaminc.com/contact-us]

Exploring Houston's Hidden Real Estate Gems

🎙️ In episode 4 of the Franklin Factor Podcast, hosts Sarah Savard and Danielle Weiss explore four areas of Greater Houston where buyers can find value beyond headline suburbs like Katy, The Woodlands, Pearland, and Galveston. They highlight Magnolia and Conroe on the north side for their growth, proximity to The Woodlands, larger lots, and typically lower Montgomery County taxes, making them appealing to families and remote workers. On the west side, Fulshear and Brookshire are positioned as Katy overflow, offering new construction, master-planned amenities, and strong access via I-10 and Westpark, though retail is still developing farther out. South of Pearland, Manvel and Iowa Colony stand out for newer homes, developing schools, easier access to the Medical Center, and options for acreage or fewer restrictions. Near the bay, Kemah and Dickinson offer a water-oriented lifestyle, proximity to NASA and the Space Center, and often lower costs than Galveston. They close by inviting listeners to connect with their team, access local resources, and submit Q&A questions. What We Discuss: 00:00 Season Three Kickoff 02:21 Northside Growth: Magnolia & Conroe 08:24 Infrastructure, Timing & Buyer Profiles 10:29 West Expansion: Fulshear & Brookshire 18:17 Tradeoffs, Amenities & Commutes 22:27 South Options: Manvel & Iowa Colony 28:14 Bay Area Living: Kemah & Dickinson 33:52 Who Each Area Fits Best 37:16 Wrap Up & Resources Guest Information: Sarah Savard [https://www.instagram.com/sarahsavard/], Host and Co-Owner – The Franklin Team Danielle Weiss [https://www.instagram.com/sellwithdanielletx/], Host and VP of Growth - The Franklin Team Links and Resources: 🌐 ⁠The Franklin Team⁠ [https://thefranklinteaminc.com/]  📅 ⁠Book a Session⁠ [https://thefranklinteam.youcanbook.me/] - Agents can sign up to come to a free and open informational session to learn more about opportunities with The Franklin Team Next Steps: 🔔 Subscribe: Hit the subscribe button to stay updated with our latest episodes. ⭐ Leave a Review: Share your thoughts and feedback. 📲 Follow Us: Connect with us on social media. 📞 Have a question for the show? Call 281.347.2200 Weekdays from 8-5pm CT or ⁠click here! [https://thefranklinteaminc.com/contact-us]

Educator to Entrepreneur: Amy's Real Estate Revolution

🎙️ On The Franklin Factor Podcast, host Sarah Savard sits down with her friend Amy Lippincott, who spent 16 years as an elementary school teacher before transitioning into real estate in 2008—starting part-time through a job-share before eventually going all in. Amy shares why teachers often thrive in real estate, pointing to their ability to stay calm in chaos, remain patient, follow structured processes, and guide clients step by step. She also talks about how she built her team organically, beginning with her very first hire—a neighbor she met at the bus stop—who is still with her 17 years later. Her approach centers on hiring from trusted relationships to foster a loyal, family-like culture. She walks through her career path from Better Homes and Gardens Real Estate to Keller Williams, where she was drawn to stronger technology and compensation, and then to eXp Realty three years ago. At eXp, she highlights benefits like a more favorable cap, stock options, revenue share, and a highly collaborative downline culture. What We Discuss: 00:00 Intro  01:13 Teacher to Real Estate + Why Teachers Thrive 04:44 Team Building & Culture 08:52 Community Focus 09:55 Brokerage Journey (KW → eXp) 12:31 eXp Benefits & Model 17:42 Collaboration & Growth Network 22:19 Real Estate Reality Check 25:38 Stand Out + Closing Guest Information: Sarah Franklin Savard [https://www.instagram.com/sarahsavard/], Co-Owner of The Franklin Team Amy Lippincott [https://www.instagram.com/amylippincott/], Guest and Licensed Agent  Links and Resources: 🌐 ⁠The Franklin Team⁠ [https://thefranklinteaminc.com/]  📅 ⁠Book a Session⁠ [https://thefranklinteam.youcanbook.me/] - Agents can sign up to come to a free and open informational session to learn more about opportunities with The Franklin Team Next Steps: 🔔 Subscribe: Hit the subscribe button to stay updated with our latest episodes. ⭐ Leave a Review: Share your thoughts and feedback. 📲 Follow Us: Connect with us on social media. 📞 Have a question for the show? Call 281.347.2200 Weekdays from 8-5pm CT or Click here!  [https://thefranklinteaminc.com/contact-us]

40+ Years of Real Estate Madness: Crazy Stories and Lessons

🎙️ On The Franklin Factor Podcast, host Sarah Savard sits down with her dad, Jimmy Franklin—founder of The Franklin Team with over 44 years in real estate—for a conversation full of unforgettable stories. From wild showings and challenging clients to homes left in unbelievable condition, Jimmy shares some of the “crazy” moments he’s experienced over the years. He also talks about the lessons he’s learned along the way—and why staying calm and not taking things personally is key in this business. He even reflects on how losing his job at 27 unexpectedly led him into real estate and started the journey that built it all. It’s an honest, entertaining episode you won’t want to miss. What We Discuss: 00:00 Welcome & Setup 02:00 Early Years & Wild Stories 03:00 Listings & Foreclosure Fiascos 06:30 Showings Gone Wrong 09:30 Memorable Client Moments 12:00 Employee & DWI Story 16:00 Closing Table Challenges 18:30 Staying Calm in Deals 21:30 How He Started in Real Estate 25:30 Lessons for Agents 32:30 Closing Remarks Guest Information: Sarah Franklin Savard, Co-Owner of The Franklin Team Jimmy Franklin, Founder of The Franklin Team Links and Resources: 🌐 The Franklin Team https://thefranklinteaminc.com/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbWViWEhlM0dkNTYwdlFjRmxyTHNqdlhoWU5aZ3xBQ3Jtc0trZ011djU1NVAxSGM3LXBXSC0xT3lPcm5CTFVtNHQ4LXNfQUN4dnZlRzJaS2pYZEZ4bXotNHFVOFVsOFItbHpFSW5CazhlT1EzVnM5cGVZMEFtU3ZRcVd6ckRBTzdaaE1jR1JkM1FxTUlRbEJEdm5BWQ&q=https%3A%2F%2Fthefranklinteaminc.com%2F&v=MiqAZqJvftQ] #️⃣  @Jimmyfranklin_realestate [https://www.instagram.com/jimmyfranklin_realestate/?hl=en] 📅  - https://thefranklinteam.youcanbook.me [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbnVGZUh4aVB0V0RNV0ZwSUt3aS1WVG5MUlRuUXxBQ3Jtc0tuOUlXQU9TNXJYQ3JiRUdSYVRTOVNKUmpPa1hfWWR2cmhSLVI0ZHNfN3RYTHJmVUFmTVpSY2dMNVNRWGJ5bDR0TDRmQTFFZDZsempWN19teU4wMDJPdlI5MmdMaC13WDZIY2JaRU9nUWsydkpvazFEcw&q=https%3A%2F%2Fthefranklinteam.youcanbook.me%2F&v=MiqAZqJvftQ] Agents can sign up to come to a free and open informational session to learn more about opportunities with The Franklin Team Next Steps: 🔔 Subscribe: Hit the subscribe button to stay updated with our latest episodes. ⭐ Leave a Review: Share your thoughts and feedback. 📲 Follow Us: Connect with us on social media. 📞 Have a question for the show? Call 281.347.2200 Weekdays from 8-5pm CT or Click here!  [https://thefranklinteaminc.com/contact-us]