Scaling a “Super GP” Model: From 1 to 4 Locations + Ortho Growth Systems | Dr. Sam Glick
In this episode of the Orthodentistry™ Today podcast, host Dr. Dan German interviews Dr. Sam Glick, founder of Cleveland Smile Center, who shares his journey from a family of dentists to establishing a multi-location practice. Dr. Glick emphasizes the importance of collaboration between general dentistry and orthodontics, aiming to provide comprehensive care under one roof. He discusses his vision for growth, aiming for ten practices while maintaining quality and consistency through effective systems and a strong team culture. Dr. Glick also addresses the challenges young dentists face, particularly regarding student debt, and offers insights on how to navigate practice ownership and patient communication effectively.
Throughout the conversation, Dr. Glick highlights the significance of hiring the right team, fostering a positive culture, and adapting to different patient demographics across locations. He shares practical advice for young dentists looking to expand their skill set, particularly in orthodontics, and stresses the importance of clear communication with patients about treatment options and responsibilities. The episode concludes with Dr. Glick's reflections on the future of dentistry and the role of education and innovation in driving success.
Keywords
orthodontics, dental practice growth, patient communication, dental team culture, practice management, student debt, super GP, Cleveland Smile Center, dental innovation, OrthoDentistry
Takeaways
"I wanted to grow things even bigger, better than the dentists in my family before me."
"People are the biggest factors for growth and consistency in success within the offices."
"If you believe in yourself, taking out a loan to purchase a practice is not the end of the world."
"You have to be flexible on payment plans for orthodontics; it's a different ball game."
"Your team is your best asset in setting the table for patient treatment discussions."
Chapters
00:00 Introduction to Orthodentistry Today
00:40 Meet Dr. Sam Glick: A New Era in Dentistry
01:11 The Influence of Family and Vision for Growth
04:38 Maintaining Quality Across Multiple Locations
09:11 Finding the Right Location for Expansion
12:14 Managing Student Debt and Practice Ownership
17:45 Patient Communication and Treatment Options
22:47 Getting Started with Orthodontics
24:49 Challenges in Implementing Orthodontics
27:07 Learning from Mistakes in Practice Management
30:31 Implementing Proven Business Processes