The Power of Possibility by SPS

Workplace Experience: The Business Impact of a People First Culture

Does workplace experience really drive business performance?  If work can happen anywhere, why does the office still matter?  And how do culture, trust, leadership, and technology shape productivity, engagement, and results? In this episode of The Power of Possibility, ⁠Claire Ward⁠ [https://www.linkedin.com/in/claire-billeness-ward/ ], Chief Innovation Officer at SPS, is joined by ⁠Debra Ward⁠ [https://www.linkedin.com/in/debra-ward-mba-fiwfm-frics-352468a/ ], internationally recognised leader in culture and workplace experience and Founder of Live, Love, Learn, and⁠Keith Seymour⁠ [https://www.linkedin.com/in/keith-seymour/ ], Solution Director at SPS.  Together, they explore how a people‑first approach to workplace experience impacts retention, wellbeing, customer perception, and profitability. From hybrid work and leadership mindset shifts to hospitality‑driven services, intuitive technology, and human‑centred design, the conversation unpacks what it really takes to create environments where people thrive—and businesses win. Discover why workplace experience is no longer a “soft” topic, but a measurable driver of sustainable performance.⁠ [www.spsglobal.com] www.spsglobal.com [https://www.spsglobal.com/en]

From Promise to Practice: Preparing for Agentic Automation in Business

How ready is your organization to move from AI ambition to real impact? In this episode of The Power of Possibility, ⁠Christian Schierjott⁠ [https://www.linkedin.com/in/christian-schierjott ], Global Head of Business Solutions at SPS, joins ⁠Bertram Weiss⁠ [https://www.linkedin.com/in/drbertramweiss/ ], Vice President of Health at Merantix Momentum, to explore what it truly takes to prepare for agentic automation in real-world business environments. Together, they discuss why most organizations remain stuck in pilot mode, the risks of shadow AI, and why data readiness, governance, and human-in-the-loop models are essential for scaling AI responsibly. From cultural resistance and legacy systems to regulatory pressure and leadership mindset, this conversation offers a practical perspective on how companies can turn AI from a bold promise into a scalable, sustainable capability. ⁠www.spsglobal.com [www.spsglobal.com] www.spsglobal.com [https://www.spsglobal.com/en]

The Path to Performance: Inside the 2025 Workplace Transformation

How can organizations unlock performance in a workplace shaped by five generations, hybrid expectations, and rapid tech evolution? In this episode, ⁠Claire Ward,⁠ [https://www.linkedin.com/in/claire-billeness-ward/] Chief Innovation Officer at SPS, is joined by ⁠Nicole Mangarella⁠ [https://www.linkedin.com/in/nicolemangarella/], Head of Global Technology & Innovation at SPS, and ⁠Kasia Maynard⁠ [https://www.linkedin.com/in/kasia-maynard-350379a0/], Head of Research and Editorial at Worktech Academy. Together, they unpack the most eye-opening findings from the 2025 SPS & Worktech Academy State of the Workplace Survey. From communication gaps and AI confidence issues to evolving leadership models and policy clarity, this conversation sheds light on what employees really need to thrive—and what leaders must do to adapt.  Want to read the report? Check ⁠our website⁠ [https://www.spsglobal.com/en/news/state-workplace-survey]. www.spsglobal.com [https://www.spsglobal.com/en]

AI In Healthcare: The Invisible Revolution

AI is reshaping healthcare in ways we couldn’t have imagined a decade ago.In this episode, we explore innovative use cases of AI in healthcare research — from helping doctors predict treatment outcomes to streamlining operations by managing information flows more efficiently. We’ll hear compelling insights from experts like ⁠Dr. Jack Gilbert⁠ [https://www.linkedin.com/in/drjackagilbert/], co-founder of BiomeSense, who explains how AI enables his team to analyze patient data and predict treatments for a variety of illnesses. We’ll also hear from ⁠Serafin Bäbler⁠ [https://www.linkedin.com/in/serafin-b%C3%A4bler-03b181a8/ ], Head of BPS Operations at SPS, who discusses how AI is transforming the way healthcare organizations manage data — turning complex information into actionable insights that support better decision-making. Learn more:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.spsglobal.com/en/technology-business-solutions/bfsi] ⁠⁠⁠⁠⁠⁠⁠⁠www.spsglobal.com [https://www.spsglobal.com/] www.spsglobal.com [https://www.spsglobal.com/en]

Rethinking Records: The Future of Information Management

What happens when information stops being an asset and starts becoming a burden?  As companies generate massive volumes of digital content daily, managing records has evolved from a back-office task to a strategic imperative. In this episode, we explore why leading organizations are rethinking information management—going beyond digitization to tackle governance, compliance, and the rising cost of inaction.  With expert insights from ⁠Siobhan King⁠ [https://www.linkedin.com/in/siobhan-king/], Senior Consultant at Metataxis, and ⁠Keith Seymour⁠ [https://www.linkedin.com/in/keith-seymour/], Solutions Director at SPS, discover how to regain control over data and turn fragmented systems into a foundation for smarter decisions. www.spsglobal.com [https://www.spsglobal.com/en]