Teams Thinking Within the System with Gillian Faith | Episode 112

Teams Thinking Within the System with Gillian Faith | Episode 112

In this episode, co-hosts Klaus Grim and Gillian Faith explore why healthcare teams struggle to see themselves as part of a larger system — and how shifting from blame to curiosity, fostering psychological safety, and embracing systemic team coaching can unlock stronger communication, collaboration, and wellbeing across every level of care.    Discover how a future-focused, outside-in coaching approach helps healthcare teams break hierarchical barriers, amplify silent voices, and lead with both effectiveness and wellbeing at the forefront.   Chapters & Time-stamps 00:43 Why Teams Feel Stuck 02:09 Communication And Hierarchy 04:26 Seeing The Bigger System 07:49 Energy And Self Leadership 09:43 From Blame To Questions 13:27 What Team Coaches Do 17:07 Psychological Safety Matters 20:30 Changing Meeting Dynamics 23:21 Future Focused Teamwork 25:19 Leadership Needs Wellbeing 26:45 Invitation And Next Steps   Gillian Faith [https://www.linkedin.com/in/gillian-faith/] — Occupational Therapist, Healthcare Leader, HR Professional & Certified Mediator. Gillian brings extensive clinical and leadership experience across healthcare teams, with expertise in communication, team dynamics, and psychological safety.   Klaus Grim [https://www.linkedin.com/in/klausgrim/] — Frontline Emergency Medicine PA & Systemic Team Coach. Klaus practices at the bedside while coaching healthcare teams, bringing a dual lens of clinical practice and team development.   Both are coaches at Transforming Healthcare Coaching, founded by Lillian Liang Emlet, a critical care ER physician, simulation educator, and healthcare leadership coach.   📚 References & Resources Amy Edmondson [https://www.linkedin.com/in/amycedmondson/] — Researcher on psychological safety in healthcare teams; her studies found that higher-performing teams reported more mistakes because they discussed and learned from them openly. Energy Leadership (iPEC) [https://www.energyleadership.com/] — Framework on catabolic vs. anabolic energy referenced throughout the episode. Transforming Healthcare Coaching [https://transforminghealthcarecoaching.com/] — Book a discovery call: transforminghealthcarecoaching.com Related episode: Lillian's previous episode on Psychological Safety featuring Amy Edmondson [https://www.youtube.com/watch?v=rnEFHHthaSA]   Learn more about Giving & Receiving Feedback in Healthcare [https://www.youtube.com/watch?v=ggsutdy4-3o] Subscribe and Listen on: * Website [https://transforminghealthcarecoaching.com/podcast/] * Youtube [https://www.youtube.com/channel/UC3w6I2pkstQdXDEvZQLMy1A] * Spotify [https://open.spotify.com/show/2Iu6tIZMIf0ZV83sP55iN4?si=3883c27ed37e4fb3] * Apple [https://podcasts.apple.com/us/podcast/transforming-healthcare-coaching-podcast/id1739876367] Follow us on: * Newsletter [https://medthrive.circle.so/newsletter] * Instagram [https://www.instagram.com/transforminghealthcare.coach] * Facebook [https://www.facebook.com/profile.php?id=61550898515199] * LinkedIn [https://www.linkedin.com/in/lillian-liang-emlet-transforming-healthcare-coaching/] For personalized support in your life and work as a healthcare professional and leader, book a free call. Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Self-Leadership Critical to Unlocking Growth with Dusty Holcomb | Episode 111

In this episode, Lillian sits down with Dusty Holcomb, founder & CEO of the Arcqus Group, to explore why leadership is a learned behavior — and why it starts with leading yourself. They cover the critical difference between leadership and management, how healthcare professionals can find agency even early in their careers, and Dusty's five questions to connect purpose to performance: Why are we here? Where are we going? How do we get there? How do I fit in? What's in it for me? Dusty also shares his practical "rhythms of success" framework and his free My Rules of Engagement playbook + DISC assessment at myrulesofengagement.com.   Chapters and Time-Stamps 00:00 Leadership Is Learned 00:37 Meet The Guests 01:36 Scaling Leadership Impact 03:07 Lead Yourself First 07:04 Agency Without A Title 09:21 From Reactive To Proactive 12:23 Self Care Is Leadership 14:38 Five Questions For Clarity 16:45 Purpose Vision Plan Fit 24:27 Rhythms Of Success 31:42 Permission To Say No 34:07 Resources And Farewell   Key Takeaways Leadership is influence — not a title or position Self-leadership isn't selfish; it fuels authentic impact on others The 5 Questions every leader must answer for their team: Why are we here? Where are we going? How do we get there? How do I fit in? What's in it for me? Build Rhythms of Success — daily (5–7 min), weekly, quarterly, and annual check-ins Give yourself permission to say no to protect your highest-value work   Guest: Dusty Holcomb [https://www.linkedin.com/in/dustyholcomb/] Founder & CEO, Arcqus Group — executive coaching & leadership consulting 26+ years senior executive experience across operations, marketing & multi-billion dollar organizations Website: arcqusgroup.com [https://arcqusgroup.com/]   Free Resource Mentioned 📘 My Rules of Engagement — a free leadership clarity playbook + DISC assessment 🔗 https://dustyholcomb.com/ [https://dustyholcomb.com/]    References John Maxwell: "Leadership is influence — nothing more, nothing less." Saint Francis of Assisi on walking your talk Harvard study: Only 5% of employees can articulate their organization's strategy Gen Y/Z research: 76% would leave for purpose-aligned organizations   Learn more about Giving & Receiving Feedback in Healthcare [https://www.youtube.com/watch?v=ggsutdy4-3o] Subscribe and Listen on: * Website [https://transforminghealthcarecoaching.com/podcast/] * Youtube [https://www.youtube.com/channel/UC3w6I2pkstQdXDEvZQLMy1A] * Spotify [https://open.spotify.com/show/2Iu6tIZMIf0ZV83sP55iN4?si=3883c27ed37e4fb3] * Apple [https://podcasts.apple.com/us/podcast/transforming-healthcare-coaching-podcast/id1739876367] Follow us on: * Newsletter [https://medthrive.circle.so/newsletter] * Instagram [https://www.instagram.com/transforminghealthcare.coach] * Facebook [https://www.facebook.com/profile.php?id=61550898515199] * LinkedIn [https://www.linkedin.com/in/lillian-liang-emlet-transforming-healthcare-coaching/] For personalized support in your life and work as a healthcare professional and leader, book a free call. Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Creating Community with Dr. Zhen Chan of Grapevyne | Episode 110

What happens when a pediatrician gets tired of doctors feeling alone in medicine? He builds a community. In this episode, host Lillian Liang Emlet sits down with Dr. Zhen Chan — pediatrician, MD MBA, and founder of Grapevyne — to explore physician burnout, professional isolation, and how peer-driven communities can restore physician autonomy and career fulfillment.   Chapters & Time-stamps 0:00 — Intro & Teaser 1:51 — Welcome & Guest Bio 2:52 — Conversation Begins 3:09 — Building Community in Residency 5:07 — The Connector: Phi Delta Epsilon Story 6:58 — Post-Pandemic Isolation & Lost Community 8:59 — The MBA Lens: Seeing Medicine Differently 11:19 — Physician Isolation & Lost Autonomy 12:30 — Financial Literacy Gap in Medical Training 14:13 — What Is Grapevyne & Why It Exists 15:36 — Who Grapevyne Is For 17:37 — Business Culture of Support vs. Medicine 20:43 — Convincing Skeptical Doctors to Join 22:23 — Networking Tips: Always Ask for a Connection 24:43 — Physician Coaching & Grapevyne 26:37 — Community Stories: Real Impact 28:58 — Vision: A Clearinghouse for Physician Education 31:54 — Final Advice: Don't Go Through It Alone 33:20 — How to Find Grapevyne    Topics Covered: Why physician professional isolation drives burnout and loss of autonomy How an MD MBA lens reshapes how doctors see healthcare systems Building Grapevyne: from idea to a global peer-powered physician community Practical networking tips for busy clinicians (once every two months = 6 new connections/year) Why physician coaching is finally becoming normalized in medical education The power of warm introductions and community-driven career transitions    👨‍⚕️ Dr. Zhen Chan [https://www.linkedin.com/in/zhenmd/] Board-Certified Pediatrician | Founder & CEO, Grapevyne MD MBA, University of Miami; Pediatrics Residency, New York Presbyterian Pediatric venture capital, quality improvement, healthcare advocacy Grapevyne.health [https://www.grapevyne.health/] (free to join) Instagram: @Zhen_MD [https://www.instagram.com/zhen_md/] | TikTok: @ZhenMD [https://www.tiktok.com/@zhenmd] | LinkedIn: Zhen Chan MD [https://www.linkedin.com/in/zhenmd/]   Learn more about Giving & Receiving Feedback in Healthcare [https://www.youtube.com/watch?v=ggsutdy4-3o] Subscribe and Listen on: * Website [https://transforminghealthcarecoaching.com/podcast/] * Youtube [https://www.youtube.com/channel/UC3w6I2pkstQdXDEvZQLMy1A] * Spotify  [https://open.spotify.com/show/2Iu6tIZMIf0ZV83sP55iN4?si=3883c27ed37e4fb3] * Apple [https://podcasts.apple.com/us/podcast/transforming-healthcare-coaching-podcast/id1739876367] Follow us on: * Newsletter [https://medthrive.circle.so/newsletter] * Instagram [https://www.instagram.com/transforminghealthcare.coach] * Facebook [https://www.facebook.com/profile.php?id=61550898515199] * LinkedIn [https://www.linkedin.com/in/lillian-liang-emlet-transforming-healthcare-coaching/] For personalized support in your life and work as a healthcare professional and leader, book a free call. [https://transforminghealthcarecoaching.com/contact/] Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

When the Career Pivots, Gifts Appear with Dr. Krystal Sodaitis | Episode 109

What if the traits you've been hiding your whole career are actually your greatest strengths? Dr. Krystal Sodaitis — board-certified pediatrician turned health plan executive, life coach, and TEDx speaker — unpacks neurodiversity in medicine, physician career pivots, and why the "spiky profile" hiding in plain sight might be your superpower. Chapter and Time-stamps 00:00 Identity Beyond Medicine 02:15 Meet Dr Krystal Sodaitis 02:52 Life in Academic Pediatrics 04:29 Finding Managed Care Roles 06:41 Transferable Skills Mindset 10:03 Leap of Faith Transition 13:47 Fear Failure and Growth 16:45 Spaciousness After Leaving 19:05 Neurodiversity Spiky Profiles 24:02 Masking Burnout Supports 29:29 Practical Tips for Leaders 36:14 AI Scribes Pros Cons 38:26 Key Takeaways and Next Steps 39:40 Where to Find Krystal 40:56 Outro and Listener Call   What You'll Learn - Why physicians "fail in advance" — and how to stop self-throttling your career - What masking costs neurodiverse clinicians daily — and how it fuels burnout - The twice exceptional physician: gifted AND differently wired - How AI ambient scribing helps some — and creates new barriers for others - Concrete steps leaders can take to build neurodiversity-affirming clinical environments - Why career pivots aren't smaller — they're fuller versions of your calling   References Mentioned The Life Coach School — coaching certification & leadership tools Dragon Speak — voice-to-text dictation for clinical notes AI Ambient Scribing — benefits & nuances for neurodiverse clinicians Neuropsychological Evaluation — recommended for complex diagnosis support   Learn more about Giving & Receiving Feedback in Healthcare [https://www.youtube.com/watch?v=ggsutdy4-3o] Subscribe and Listen on: * Website [https://transforminghealthcarecoaching.com/podcast/] * Youtube [https://www.youtube.com/channel/UC3w6I2pkstQdXDEvZQLMy1A] * Spotify  [https://open.spotify.com/show/2Iu6tIZMIf0ZV83sP55iN4?si=3883c27ed37e4fb3] * Apple [https://podcasts.apple.com/us/podcast/transforming-healthcare-coaching-podcast/id1739876367] Follow us on: * Newsletter [https://medthrive.circle.so/newsletter] * Instagram [https://www.instagram.com/transforminghealthcare.coach] * Facebook [https://www.facebook.com/profile.php?id=61550898515199] * LinkedIn [https://www.linkedin.com/in/lillian-liang-emlet-transforming-healthcare-coaching/] For personalized support in your life and work as a healthcare professional and leader, book a free call. [https://transforminghealthcarecoaching.com/contact/] Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Transforming Healthcare: Mom Leaders Dialogues | Episode 108

Can you be a promoted healthcare leader and a great mom? Recorded live from Sedona, Arizona, host Dr. Lillian Liang Emlet and Gillian Faith celebrate Mother's Day with an honest, unfiltered conversation about the myths, struggles, and strategies of being a mom in medicine. No fluff — just real talk from two women who've lived it. 00:57 Mothers Day In Sedona 01:46 The Juggle Of Roles 03:27 Building Your Support System 05:57 Brave Asks And Mom Friends 09:27 Drop The Supermom Myth 11:10 Perfectionism And Good Mom Stories 15:19 Grace And Repair With Kids 17:41 Making Work Better For Women 20:00 Grounding Habits And Fitness 23:21 Closing Mothers Day Message   References & People Mentioned Shonda Rhimes — commencement speech on success vs. "failing" at home Dr. Lisa Muehlenbein [https://www.themedlifematrix.com/site/about] — MEDLIFE Matrix; nurturing primary relationships Mel Robbins [https://www.melrobbins.com/book/the-high-5-habit/] — High Five Habit & self-compassion framework Learn more about Giving & Receiving Feedback in Healthcare [https://www.youtube.com/watch?v=ggsutdy4-3o] Subscribe and Listen on: * Website [https://transforminghealthcarecoaching.com/podcast/] * Youtube [https://www.youtube.com/channel/UC3w6I2pkstQdXDEvZQLMy1A] * Spotify  [https://open.spotify.com/show/2Iu6tIZMIf0ZV83sP55iN4?si=3883c27ed37e4fb3] * Apple [https://podcasts.apple.com/us/podcast/transforming-healthcare-coaching-podcast/id1739876367] Follow us on: * Newsletter [https://medthrive.circle.so/newsletter] * Instagram [https://www.instagram.com/transforminghealthcare.coach] * Facebook [https://www.facebook.com/profile.php?id=61550898515199] * LinkedIn [https://www.linkedin.com/in/lillian-liang-emlet-transforming-healthcare-coaching/] For personalized support in your life and work as a healthcare professional and leader, book a free call. [https://transforminghealthcarecoaching.com/contact/] Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.