Truck'n Talk
🚛 New Episode: The Reality of Logistics with Monica Mossman From a 21-year-old Customer Service Representative to the Vice President of Operations at one of the nation’s most respected fleets, Monica Mossman’s journey at Mesilla Valley Transportation is a masterclass in growth, resilience, and empathy-led leadership. In this episode of Truck’n Talk, host Stephanie Valle sits down with Monica to pull back the curtain on what it really takes to keep a massive fleet moving when “historical data doesn’t dictate tomorrow’s needs.” In this episode, we dive into: Managing Unpredictability: How to steer a fleet through the “fog” of shifting global trade and supply chain disruptions. The Human Element: Why experience, communication, and strong decision-making remain essential in operations. Bridging the Gap: Breaking down the perceived wall between the operations floor and the driver’s cab. Leadership with Empathy: Why understanding the person behind the “tough exterior” changed how Monica leads today. Operations isn’t just about trucks and freight; it’s about people, perspective, and preparation.
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