From the Lot to the Limelight: Jack Carter’s Road to National Dealer of the Year

Inside NIADA: Jeff Baker on Compliance, Collections & the Future

What happens when collections become tougher than sales? In this episode, Jeff Baker—owner of Car City and chairman of the NIADA Buy Here Pay Here commission—shares how his nine-location dealership thrives with a lease-here, pay-here model. From navigating inflationary pressures to tackling compliance and regulatory challenges, Baker offers candid insights on collections, customer relationships, and the future of the industry. Plus, hear how dealer panels and national conferences spark million-dollar ideas. usedcarnews.com [https://usedcarnews.com/] Chapters 00:00 Welcome & Industry Headlines 01:00 Guest Introduction: Jeff Baker of Car City 02:30 Car City’s Lease Here Pay Here Model 04:55 Why Leasing Beats Buy Here Pay Here in Michigan 07:00 Collections Challenges & Inflationary Pressures 09:15 Sales Growth vs. Collections Reality 11:00 Compliance, Starter Interrupts & Bankruptcy Advantages 13:00 The Return of the NIADA Buy Here Pay Here Commission 15:30 Dealer Panels & Million-Dollar Ideas from Conferences 18:00 Planning Ahead: Tax Season & 2026 Outlook 20:30 Hiring Skilled Technicians & Collection Staff 22:00 Interest Rates & Subprime Lending Cycles 24:00 Commission Agenda & Proactive Industry Strategy 26:30 NIADA Denver Conference Preview 28:00 Final Thoughts & Dealer Call to Action 29:30 Closing Remarks & Subscription Info See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

The $20K Tax Refund Wave: Are You Ready? | Bill Neylon - President and CEO of Tax Max

Could this be the biggest tax season since COVID? Industry veteran Bill Neylon of Taxmax reveals game-changing tax law updates that could flood the market with massive refunds—up to $20,000 per customer. Learn how dealers can capitalize early, overcome inventory and recon challenges, and prepare for a fast-moving season. From tips and overtime exemptions to refund advances and strategic consulting, this episode is packed with insights to help independent and Buy Here Pay Here dealers thrive. Don’t miss the secrets that could transform your Q1 sales strategy. usedcarnews.com [https://usedcarnews.com/] Chapters 00:00 Welcome & Industry Headlines 01:45 Interview Kickoff: Bill Nealon of Taxmax 03:10 Tax Law Changes That Could Reshape Refunds 06:30 The Untold Payroll Tax Secret 08:45 Government Shutdown & IRS Delays 10:50 Refund Advance Strategy for Dealers 12:30 The Three Phases of Tax Season Sales 14:20 Inventory & Recon Challenges for Dealers 17:00 Planning for Tax Season Success 19:30 Interest Rates & Economic Impact 21:00 Deleveraging Strategies for Dealers 23:15 Structuring Better Deals with Refund Insights 25:00 Taxmax’s Four-Part Dealer Program 27:30 Fourth Quarter Program & Collection Tactics 30:00 New Consulting Groups for Dealers 32:45 Final Thoughts & Dealer Call to Action 34:30 Upcoming Conferences & Events 36:45 Closing Remarks & How to Connect See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

Barbecue, Business, and Big Moves in KC | Inside the Auction World: Legends, Tech, and Suh | Used Car Giants and Game-Changers Unite

What happens when the used car industry’s biggest names gather in Kansas City? You get stories, insights, and surprises from the NAAA World Remarketing Convention. Host Jeff Belant recaps standout moments—from Pierre Pons’ Hall of Fame speech to the rise of digital auctions and a candid chat with NFL legend Ndamukong Suh. Hear about industry pioneers, AI breakthroughs, and the future of remarketing—all in one packed episode. usedcarnews.com [https://usedcarnews.com/] Chapters 00:00 Introduction to the Used Car News Podcast 00:57 Highlights from the National Auto Auction Association Convention 02:52 Awards and Recognitions in the Auto Auction Industry 08:06 Market Trends and Dealer Sentiment 11:44 Insights from Industry Leaders and Economists 14:07 The Role of AI in the Auto Auction Industry 15:35 A Conversation with NFL Star Ndamukong Suh 17:57 Future Events and Educational Opportunities in the Industry See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

Capitol Hill Meets the Used Car Industry: Dealers Take Charge

What happens when independent car dealers storm Capitol Hill? In this episode, NIADA’s Patrick O’Brien shares insider insights on the upcoming National Policy Conference, where dealers advocate for their businesses in Washington. From regulatory reform to catalytic converter theft, we explore how policy impacts the used car industry. Plus, hear how social media, fintech innovation, and community outreach are reshaping the dealer landscape. Whether you're a veteran dealer or new to the game, this episode is packed with practical takeaways and powerful stories. usedcarnews.com [https://usedcarnews.com/] Chapters 00:00 Introduction to the Used Car News Podcast 00:55 NIADA National Policy Conference Overview 02:46 Patrick O'Brien's Background and Experience 06:46 The Importance of Dealer Advocacy 11:49 Compliance and Education for Dealers 16:36 Preparing for the National Policy Conference 20:44 Advocacy at the State Level 24:42 Day on the Hill: Engaging with Legislators 29:52 Key Legislative Issues for Dealers See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

From the Lot to the Limelight: Jack Carter’s Road to National Dealer of the Year

What does it take to become the National Quality Dealer of the Year? In this episode, Jack Carter of Turn & Burn Motors shares his unexpected journey from humble beginnings to national recognition at the 2025 NIADA Convention. Hear how community impact, strong underwriting, and a passion for the car business shaped his success. Plus, insights from industry leaders on team culture, market trends, and why giving back matters more than ever. usedcarnews.com [https://usedcarnews.com/] Chapters 00:00 Introduction to the Used Car News Podcast 00:58 Jack Carter: National Quality Dealer of the Year 07:05 The Buy Here, Pay Here Model 13:00 Community Involvement and Recognition 19:01 The Importance of Industry Associations See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.