Yorkshire Business Podcast
In this episode of the Yorkshire Business Podcast [https://www.linkedin.com/company/yorkshire-business-podcast/], Chloe sits down with Natalie Foster, CEO of Inspire Legal Group [https://inspirelegalgroup.co.uk/our-team/], to talk about what it really takes to build and scale a modern law firm. Natalie’s story is anything but traditional. She started a law firm during lockdown — as a non-solicitor — with a simple but powerful question: how would we practise law if the world never opened up again? Fast forward, and Inspire Legal Group has grown beyond a high street offering into specialist areas including mass tort litigation and employment services, building a reputation that competes with — and often exceeds — larger corporate firms. This is a conversation free from ego. We talk about: → building a tech-first, people-centric law firm → scaling back to scale up → listening to and acting on customer feedback → staying ahead of changing consumer habits → growing a high-performing team and service → why owning less of a bigger business can be the smarter move Natalie also shares the realities of being a non-solicitor in the legal world — the bias, the assumptions, and why she has never allowed herself to feel inferior. Her message is clear: You can have the awards, the LinkedIn presence, the polished website — but if your customer experience doesn’t match it, you won’t succeed. Build well. Treat people properly. Let the results speak for themselves. If you’re a founder, leader or building something from the ground up, this is a must watch. #YorkshireBusinessPodcast #Entrepreneurship #LawFirm #Leadership #BusinessGrowth #FounderMindset #CustomerExperience #ScalingBusiness #WomenInBusiness This podcast was produced and made possible by OneSource HR Limited. [https://www.onesourcehr.co.uk/]
31 episodios
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