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Generation on the Rise Podcast

Podcast door Hosts Dave Pribulka, Eden Ratliff & Brandon Ford (with Executive Producer, Nancy J Hess)

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Over Generation on the Rise Podcast

Generation on the Rise is where local government’s next generation of municipal managers wrestle with what’s changing in the work, what’s hard, and why it’s still worth doing. Join hosts: Dave Pribulka, Brandon Ford, Eden Ratliff, and Executive Producer Nancy J. Hess as they find the new normal — not the one we’re used to, but the one we create. This is an audio stream of the podcast. In addition to our MuniSquare YouTube channel, we have recently started a new stream with video on Spotify. If you like this, please check out: https://open.spotify.com/show/4PyJy4Btzw1MrYI9FE3Z8Q?si=c226374f75e04b24 munisquare.substack.com

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19 afleveringen

aflevering So this is goodbye.... artwork

So this is goodbye....

As producer and publisher here at Substack, today’s post is hard to write… we have decided to bring this show to a close, at least for now. Dave, Brandon and I start off with a little light bantor today before we make our way to the core message which concerns the absence of Eden. I am going to post the entirety of my message here because I think it warrants some reflection. I know I will be thinking about this moment for a long time to come. In his response, Brandon speaks to the enduring nature of the work we have done that radiates out to others, and offers that endings also lead to beginnings, while Dave offers a positive outlook and some of the most robust advice I have ever heard him speak. Do not miss the fullness of their words in this recording. I could not be more appreciative of the talents of this generation coming into their own. For that reason, I am hopeful. But I think this episode provides food for thought, wherever you are in your career. Here is my statement (recorded this morning): We have made the decision this week to bring this chapter of this show to a close. The reasons are public and I will speak to them directly. I am on with Dave and Brandon to talk about what comes after Generation on the Rise. We began roughly seven months ago with a vision of engaging young voices in the field of professional municipal management. We are saying goodbye to you, our dear listeners and want to share what is on our hearts and minds. I will begin with the difficult decision this week to ask Eden to step down. He has been an important force from the beginning of the show and has fulfilled my hopes that we can bring minds together, disagree, debate, and build relationships at the same time. "We do not have all the facts and cannot speak in more detail. Neither does the public or Eden, by his own account, who was not given the findings of the investigation. That is not a small thing to say, and it is not an exoneration. It is simply the truth of what we know and do not know." However, as you may have learned, Eden was recently asked to leave his position as a municipal manager. Here is what is public. On April 13, the Middletown Township Board of Supervisors voted unanimously to terminate Eden, less than a year into his tenure. The Board declined to share the reasons, citing personnel policy. This, by itself, is the very stuff of this podcast. Municipal managers have difficult and challenging milieus to work in, and unexpected exits take a heavy toll on the profession. We have touched on the various factors that can lead to abrupt departures and the uncertainty that comes with leadership. “Employees do not come forward without great risk and cost. We understand it is the employees who create value in an organization and respect their efforts to be heard.” However, on Monday, May 11th, AT A public Board meeting, a senior municipal employee made a weighty decision to represent and speak for employees to better inform the community as to why the Board asked him to leave. He stated that employees were targeted, unfairly treated and harassed. Although the Board did not assign cause at the time of his departure, this public testimony required us, on this podcast, to take stock of what it meant for a show built on the central role of professional management in local government. We do not have all the facts and cannot speak in more detail. Neither does the public or Eden, by his own account, who was not given the findings of the investigation. That is not a small thing to say, and it is not an exoneration. It is simply the truth of what we know and do not know. "The venue in which this account was delivered was a public meeting, after a Board had bound itself to silence, is itself worth pausing on. It is not the way personnel matters typically come to public view, and it is not the way many of us in this field would wish them to." However, that the venue in which this account was delivered was a public meeting, after a Board had bound itself to silence, is itself worth pausing on. It is not the way personnel matters typically come to public view, and it is not the way many of us in this field would wish them to. But it is what happened. And it requires us to respond. Employees do not come forward without great risk and cost. We understand it is the employees who create value in an organization and respect their efforts to be heard. While this is a difficult dilemma for us, the recovery of the organization is paramount and will be a much greater challenge. We will move on, each in our own way. We walk away from this podcast with greater depth of understanding of the nuances of building in public, which is what we have been doing, and the vulnerability that comes with it. I have been extremely impressed with the work and achievements of this podcast crew, from the beginning. We may have reached a closure, but go forward, we will. My hope is that we find a way to continue to lift and give support to the voices of the generation coming into their own in this profession. Although this podcast stream will be quiet for a while, we will return with something new. We don’t know what this is yet, but we hope you will return too. We have no greater gratitude than to you, the listener. You have made this show a community. Take care of each other. MuniSquare is a reader-supported publication. To receive new posts and support our work, consider becoming a free or paid subscriber. Get full access to MuniSquare at munisquare.substack.com/subscribe [https://munisquare.substack.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]

14 mei 2026 - 27 min
aflevering Marbles in the Pocket artwork

Marbles in the Pocket

Brandon Ford [https://www.linkedin.com/in/brandonjhford/] rejoins Dave Pribulka [https://www.linkedin.com/in/david-pribulka/]and Eden Ratliff [https://www.linkedin.com/in/edenratliff/] and wastes no time stepping back into the role of host. He deftly guides the conversation from how have expectations changed for managers to something much deeper that touches on what it means to be apolitical in this new reality and how compartmentalization may or may not serve the profession going forward. This is a genuinely important episode for anyone wondering where the profession is headed. What are your thoughts? Leave us your comments and the crew will respond in a future episode. MuniSquare is a reader-supported publication. To receive new posts and support our work, consider becoming a free or paid subscriber. “We have to hold the line—apolitical, professional management. Period.” - Brandon  “Politicization of local government … it’s your ink on that resolution condemning, promoting whatever social issue … and when the board change is over, they know you wrote that.” - Dave  But with time, you know, each thing you compartmentalize … it’s like a marble, right? If you put one marble in your pocket, that’s not so bad. But if you put a marble in your pocket every day I mean, how is that that box you’re compartmentalizing going to feel in  15, 20, 25, 30, 35 years? - Eden Chapters 00:00 Sports and Local Engagement 03:56 International City Management Association Insights 09:30 Expectations of Local Government 18:44 The Role of Technology in Local Governance 23:13 Navigating Civic Engagement and Emotional Appeals 25:13 The Complexity of Local Governance 28:35 Engaging the Next Generation of Managers 30:26 The Balance of Politics and Management 32:34 Compartmentalizing Personal Beliefs in Governance 36:34 The Future of Political Neutrality in Local Government 40:18 Maintaining Professional Standards Amidst Political Pressures Get full access to MuniSquare at munisquare.substack.com/subscribe [https://munisquare.substack.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]

8 apr 2026 - 49 min
aflevering Connectivity in Community artwork

Connectivity in Community

Recorded on Opening Day for baseball! Today the Generation on the Rise crew (minus Brandon Ford [https://substack.com/profile/401122608-brandon-ford] who is galavanting around Ireland with an ICMA team) steps up to bat and the field is wide open on the topic of connectivity. Although the vision is alluring, it is also a technical rabbit hole. But well worth the effort if you are interested in taking on connectivity in your community. Host Eden Ratliff [https://substack.com/profile/401121677-eden-ratliff] goes toe to toe with Dave Pribulka [https://substack.com/profile/357546209-dave-pribulka] and Nancy J Hess [https://substack.com/profile/59637120-nancy-j-hess] on how and when we see connectivity happening in local government. Eden, Dave, and Nancy dig into the Strong Towns movement, multimodal transportation, and the tension between walkability ideals and the hard economics of development. From Nancy’s memory of walking to work in Baltimore’s Inner Harbor to Dave’s Vancouver revelation, from Greencastle sidewalks to Charlottesville’s radical parking-free experiment, this conversation travels far to make a local point: the decisions managers and elected officials make about streets, sidewalks, and parking minimums are fundamentally decisions about who gets the advantage and and how connectivity impacts the larger system. Part urban planning seminar, part management mentorship, all great conversation. MuniSquare is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. QUOTES: "The essential tension is: how does local government policymaking actually shape the community and the culture?" - Nancy "This is a car-centric country, but that doesn't mean we need to be a car-centric community. That's a hot take. You can really start to unpack that." - Eden "The more we invest in this connectivity and infrastructure, the higher it drives housing prices and the more it's gonna push out the people that need it the most — 'cause they don't have cars or other means of transportation." — Dave "They did not (by the way) ruin the city because there's no parking requirements. People work it out." - Eden "It's a chicken-and-egg kind of thing. You've gotta really be partnered with a developer that's gonna be willing to take a little risk." — Dave "In the comprehensive plan it talks about trails and connectivity a lot, and it was very community led — the community was all for it. But when it comes time to build that trail in front of your house, all of a sudden your opinion changed. So he would say: sell the romance." - Eden "Always be thinking five, ten years down the road. Because if we are so laser-focused on the issues in front of our nose today, we're not going to be setting our communities up for success in the years ahead." - Dave I went back to OhioBut my pretty countrysideHad been paved down the middleBy a government that had no pride The farms of OhioHad been replaced by shopping mallsAnd Muzak filled the airFrom Seneca to Cuyahoga Falls Said, ay, oh, way to go, Ohio - Lyrics to OHIO by Chrissie Hynde of the Pretenders -Nancy’s experience of returning to her home in Ohio. " ‘They paved paradise and put up a parking lot.’ That was our mantra. We saw it coming and we didn't do our part. I wish we would've done more to protest — but here we are." - Nancy, referring to Joni Mitchell’s 1970 folkson 🚗 Hot Takes for Managers | Connectivity * “Car-centric country ≠ car-centric community.” You don’t have to accept the infrastructure you inherited. Even small towns with tiny budgets can move the needle — painted crosswalks, one sidewalk, one park trail. Start somewhere. * The parking minimum is a small business killer. Every space you require a developer to build is real estate that priced out the coffee shop that would have made your downtown worth visiting. Know your ordinance. Consider what you’re actually asking for. * Sell the romance, not the project. When your community loves trails in the abstract but hates the one going past their yard, stop arguing the specifics. Zoom out. Connect the project to the vision they already said they wanted in the comprehensive plan. * Onboard elected officials before they’re sworn in. Eden’s pre-election onboarding meetings include trying on fire gear, checking out police cars, a frank conversation about property rights law…. “You can’t just say no” is much easier to hear before the vote, not after. * If you think you’re the smartest person in the room, you’re in trouble. Build your team of consultants, solicit, and engineers. Enable them to speak up. Your job is to grease the wheels — not to be the wheel. * Vancouver is the benchmark. Build toward it anyway. You can’t retrofit your nineteenth-century borough into a complete streets city overnight. But you can make one block more walkable this year. And the next. That’s how Phoenixville happened. Get full access to MuniSquare at munisquare.substack.com/subscribe [https://munisquare.substack.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]

1 apr 2026 - 55 min
aflevering Don't mind me...I am just an old man yelling at the cloud. artwork

Don't mind me...I am just an old man yelling at the cloud.

The summary you are about to read is mostly from AI; however, I did take the time to create the prompt! And tell it that I wanted to emphasize that this is a serious, important but also, very funny podcast episode! I curated the moments that I thought stood out… and there so many, that my main recommendation, if you have a leadership team, is to have everyone listen to this episode and then come together and discuss what this all means for your work together. The mood shifts from utopian to dystopian to …. “wait, we are here in this moment as this whole thing is unfolding...how can we know?” MuniSquare is a reader-supported publication. To receive new posts and support our work, consider becoming a free or paid subscriber. Mike Baumwoll is the CEO and founder of Rep’d (short for Represented), the first AI communications platform built specifically for local government. Before launching Rep’d, Mike and his business partner spent a combined 15 years at Twitter, where they witnessed firsthand how misinformation, trolls, and social media dynamics corrode public trust in institutions. That experience led them to build something different — a tool designed to close the education gap between what residents think their government does and what it actually does, by humanizing the people who do the work. In this episode, Mike joins Dave Pribulka, Eden Ratliff, and Brandon Ford to bat around how AI is already inside your organization whether you invited it or not, what it means to have a “human lens” on AI-generated work, the data integrity problem and the staggering scale of global data creation, and the difference between open AI systems (temperature 10 — the whole internet) and closed-circuit environments (temperature zero — only what you feed it). The episode is candid, curious, and occasionally very funny — exactly the conversation local government professionals need to be having right now. “If you are a manager and you’re not using AI and you’re not having that AI conversation with your teams, folks on your teams are using it. They’re paying for their own subscriptions. It’s happening whether you’re ready or not.” — Eden Ratliff "There should always be a human lens. The moment that we stop telling stories, stop informing and creating a human environment to connect, is where we lose." — Mike Baumwoll "And by the way, Mike — why should we trust you?" — Dave Pribulka (cutting to the heart of the AI vendor credibility question) “"You should probably ask AI how to integrate AI.” — Brandon Ford Chapters 00:00 – Reunion & Reset (Season 2… maybe?)The group reconnects after a hiatus 02:00 – Guest Introduction: Mike BaumwollAI, local government communication, and the “education gap” between residents and government. 04:30 – What Is AI (Really)?From Turing to today—framing the moment and the pace of change. 09:40 – The Reality: You Don’t Get to Opt OutAI is already embedded in operations whether leaders acknowledge it or not. 12:00 – Authenticity vs. AutomationEmails, reports, and the subtle erosion (or evolution) of human voice. 16:00 – What AI Communications Actually MeansMike explains practical applications: drafts, insights, and resident interaction tools. 18:00 – The Runaway Train QuestionSpeed, unpredictability, and whether local government can realistically “control” AI. 21:30 – The Human Element DebateCan AI enhance connection, or does it risk replacing it? 26:30 – AI as a Draft, Not a Decision MakerA key framing emerges: AI as a first pass, not the final word. 33:30 – Data, Trust, and the Scale ProblemMassive data growth and the challenge of filtering truth from noise. 42:00 – Training Fatigue & Trust GapsToo much information, not enough clarity on who or what to believe. 45:00 – Closed AI Systems & ControlWhat it means to limit AI to trusted data sources. 53:00 – Practical Use Case: Right-to-Know RequestsAI’s potential to transform labor-intensive work. 54:30 – The Future: Utopia or Skynet?Each host reflects on what the next 10 years could look like. Get full access to MuniSquare at munisquare.substack.com/subscribe [https://munisquare.substack.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]

26 mrt 2026 - 1 h 3 min
aflevering Finding Your Place: Why Boroughs Demand Everything — and Give It Back artwork

Finding Your Place: Why Boroughs Demand Everything — and Give It Back

Maggie Dobbs [https://www.linkedin.com/in/margaretdobbs/] is a trained city planner (Rutgers) who spent a decade writing comprehensive plans across Montgomery County before stepping into her current role as Borough Manager of Narberth, Pennsylvania, a half-square-mile community tucked inside Lower Merion Township just outside of Philadelphia. She arrived after a period of leadership turnover. What she found was not a small job. It was a dense one. Host Brandon Ford [https://www.linkedin.com/in/brandonjhford/] joins co-host Nancy Hess [https://www.linkedin.com/in/njhessassociates/] in a wide ranging conversation with Maggie that moves through the real experience of borough management: the math of running a full municipal government — police, public works, library, eleven miles of road — with fifteen people and a fraction of a township’s budget; the intimacy that makes boroughs special and the same intimacy that makes criticism land close to the heart; and the reality that wearing every hat in the building demands more knowledge, not less, than specializing in a larger organization. Maggie is candid about walking into a community that had cycled through five managers in four years, what it took to steady that ship, and why her focus is on building standard operating procedures so the day-to-day can run itself. Along the way, the crew explores Narberth’s housing story — how a historically working-class rail town became the highest median sales price in Montgomery County — and what that shift means for a community once referred to as “Mayberry,” still sorting out who it is. MuniSquare is a reader-supported publication. To receive new posts and support our work, consider becoming a free or paid subscriber. “My job gets in the way of me doing my job.” — Maggie Dobbs — on the borough manager’s capacity problem “Your hats are wearing hats. It’s a lot.” — Maggie Dobbs — on generalist demands in a small-staff borough "If I had a campaign slogan, it would be policy and procedure. My big push has been standard operating procedures. I want to think less about the day-to-day. I want the day-to-day to essentially run itself because we've already figured it out. I don't want to have to answer questions I've answered again." — Maggie Dobbs, on her first-year management strategy 🔥 Hot Takes Five Realities Before You Take the Seat * Your job will crowd out your job. Protect space for strategic work. * SOPs are not paperwork. They are oxygen. * Fill your blind spots early. Pride is expensive. * Proactive information reduces political friction. * Borough leadership is not smaller. It’s closer. Timestamps 0:00 – Introducing Maggie and Narberth1:18 – The “donut hole” geography inside Lower Merion2:09 – Maggie’s path: NJ Dept. of Agriculture → Rutgers → Planning3:30 – Montgomery County Planning Commission & contract planning model5:49 – Writing four comprehensive plans; interviewing hundreds8:12 – Planners as connectors in local government9:36 – Being tapped for the manager role10:01 – First-year lessons; “90% of the day is listening”12:36 – Compliance vs. innovation — the Venn diagram problem13:20 – Shared services with Lower Merion17:45 – Joint traffic study collaboration21:29 – Pennsylvania’s “nugget” borough system24:02 – Borough vs. township — professional fit27:08 – Narberth staffing reality (4 admin, 6 police, 5 public works)30:00 – Affordable housing question31:05 – Narberth’s housing transformation36:10 – Generalist vs. specialist municipal structures40:47 – SOPs, website overhaul, proactive communication42:00 – Five managers in four years — rebuilding trust44:34 – The lunch that changed her mind49:57 – Finance gaps & building a support network52:27 – Who thrives in borough leadership?54:31 – Closing reflections Get full access to MuniSquare at munisquare.substack.com/subscribe [https://munisquare.substack.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]

25 feb 2026 - 55 min
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