Insurance Technology: Fact or Fiction?

The myth of the mandate: why compulsion alone never changed the London market, with Mark Geoghegan

Mark Geoghegan has been watching the London market from every angle since 1992, first as a broker, then as a journalist at Insurance Insider, and for the past six and a half years as the host of the Voice of Insurance podcast. In this episode, host Georgie Simister turns the tables, pressing Mark on one of the market's most persistent myths: that if you build something and make it compulsory, adoption will follow. From Blueprint Two to the broker consolidation wave of the nineties, from insurtech hype cycles to the promise of agentic AI, Mark shares what he's learned about how change in this market actually happens, and why the game, as he puts it, is never really over.

The innovation myth: why big insurers can move faster than you think, with Dominic Wate

Large organisations are often seen as too slow, too cautious and too weighed down by process to innovate. But is that actually true? In this episode, Georgie Simister is joined by Dominic Wate, Head of IT Enablement and Acceleration at TMHCC International, to challenge that assumption. They explore how governance and compliance can be a foundation for experimentation rather than a barrier to it, what safe AI adoption looks like in practice at a global insurer, and why quantum computing may be the next thing on everyone's radar whether they like it or not.

'We can't do that': the phrase that's finally disappearing from insurance technology, with James Benham

James Benham, CEO of JBK and co-founder of Terra, has spent 25 years helping insurance organisations modernise their core systems, and he has some strong views on why so many are still stuck. In this episode, he and host Georgie Simister dig into the real barriers to technology adoption, from shadow AI use and legacy system debt to the role of company culture and leadership in getting innovation off the ground.

From government to Lloyd's: lessons in transformation with Gina Gill

In this episode, Georgie is joined by Gina Gill, Chief Information Officer at Apollo, whose career spans UK government and the private sector, including time at the Ministry of Justice. Having only joined the Lloyd's market a little over a year ago, Gina brings a refreshingly outside-in perspective on where the insurance industry stands when it comes to technology and transformation. Together they explore some of the biggest topics in insurance tech right now, from legacy systems and data quality to the real meaning of augmented underwriting and whether the tension between moving fast and staying compliant is even real. Gina also shares her thoughts on what organisations should stop doing, why she believes technology and business strategy should be one and the same, and what the industry risks if it doesn't ask harder questions about the future it's actually building.

The orchestra model: Building connected ecosystems in insurance with Adam Masojada

In this episode, Adam Masojada, Chief Ecosystem Officer at Accelerant, explores what a truly connected insurance ecosystem looks like and why it matters now more than ever. Drawing on his experience building the Accelerant Marketplace, Adam explains how smarter partnerships, cleaner data, and shared incentives can help MGAs compete with global carriers. From the realities of trust and transparency to the practical challenges of AI adoption and capital deployment, this conversation unpacks what it really takes to scale sustainably in specialty insurance.