The #2 Septic Podcast

How To Build a Septic Company People Want to Work At | Interview with Thomas Wayne

Dive into the world of septic systems with Thomas Wayne, the operations manager at Burleson Septic Cleaning. Discover how this family-run business evolved over 54 years to become a leader in septic solutions. Join us for an insightful conversation on innovation, customer care, and the future of septic technology. What You'll Learn: * The journey from a small family business to a full-service septic company * How technology is transforming septic maintenance * The importance of company culture in business growth * Tips for maintaining your septic system effectively * Insights into the challenges and rewards of the septic industry Timestamps Placeholder: [00:00] - Introduction [05:10] - Company Evolution [10:30] - Technology in Septic Systems [15:45] - Building a Strong Company Culture [20:00] - Customer Care and Maintenance Tips About the Guest/Show: Thomas Wayne brings years of experience and a passion for innovation to Burleson Septic Cleaning. This episode of the Number Two Septic Podcast explores the intersection of tradition and technology in the septic industry. If you enjoyed this episode, don't forget to subscribe, like, and share! Check out the links below for more information and resources. #SepticSolutions #InnovationInSeptic #SepticMaintenance #FamilyBusiness #SepticTechnology

Does Your Septic Company Need Marketing?

The conversation delves into the need for marketing in the septic industry, exploring factors such as market share, competition, content consumption, and the influence of the younger generation. It also highlights the importance of online presence, reviews, and the role of marketing services in addressing these needs. Takeaways * Understanding market share is crucial * The impact of competition on the need for marketing Chapters * 00:00 The Need for Marketing * 06:05 Competition and Franchise Dynamics * 12:14 Influence of Younger Generation and Marketing Investment * 17:50 Importance of Online Presence and Reviews

5 Red Flags to Watch Out for When Hiring a Marketing Agency

The conversation covers five red flags to watch out for when spending money on marketing. It emphasizes the importance of being cautious when working with family and friends, ensuring access to ad accounts, avoiding PMAX campaigns, prioritizing Google reviews, and tracking marketing results for business growth and success. Takeaways * Family and business * Ad account access * PMAX campaigns * Google reviews * Tracking results Chapters * 00:00 Family and Business * 08:15 PMAX Campaigns * 13:23 Tracking Results

Solve Your Admin and Septic Paperwork Problems with Fieldbase | Interview with Taylor Broussard

The conversation with Taylor Broussard, founder of FieldBase Onsite, delves into the development and impact of septic-specific software. It covers the challenges of manual processes, the benefits of time-saving solutions, and the enhancement of customer experience. The discussion also explores the adaptability of the software to regulatory changes, its impact on cash flow, and its comprehensive service management capabilities. Additionally, it highlights the user-friendly design and the importance of customer communication and experience. The conversation covers the topics of elevating customer experience, efficiency and growth through FieldBase, data visibility and insights, and streamlining paperwork and administration. Each chapter delves into the details of these themes, providing valuable insights and practical applications for businesses using FieldBase. Takeaways * Time-saving software * Improved customer experience Elevating customer experience * Efficiency and growth through FieldBase * Data visibility and insights * Streamlining paperwork and administration Chapters * 00:00 The Birth of FieldBase * 06:43 Customer Experience and Renewals * 16:18 Adapting to Regulatory Changes * 21:46 Comprehensive Service Management * 26:59 Elevating Customer Experience * 32:24 Streamlining Paperwork and Administration

From Military to Septic Panels | The Story of RJR Controls

Roy Waldrop, CEO and founder of RJ Controls, shares insights on founding the company, building a reputation, challenges in septic installation, remote monitoring and technology, the future of technology in septic systems, maintenance and repair of electrical components, and business growth and networking in the industry. Takeaways * Customer service * Industry insights Chapters * 00:00 Founding RJR Controls * 06:00 Challenges in Septic Installation * 11:02 Remote Monitoring and Technology * 20:25 Future of Technology in Septic Systems * 30:27 Business Growth and Networking