The Employment Services Show

Be careful About Your Positional Power – With Leela Galvez #019

We recently had the privilege of interviewing Leela Galvez for the Employment Services Show Podcast. Leela is an employment services and recruitment expert, and humanitarian worker who has had the opportunity to work both nationally and overseas. Empowering others has always been her goal through active listening and working with vulnerable customers to meet their goals. Her experience centres around working with customers identified as Aboriginal Australian Peoples, disadvantaged youths, people with Disabilities and culturally and linguistically diverse clients. She has transitioned in the employment services sector from a long term unemployed job seeker herself to a Customer Service Officer in Western Australia, a Partnership Manager in Victoria and now a Business Manager in the Northern Territory and other roles within these. Some of the topics we covered on the full podcast:   1. Her journey from job seeker on centrelink, to a manager in employment services.   2. Her top 3 tips for those on the frontline transitioning into a management role in employment services. 3. Her top 3 – 4 reverse marketing tips for an employment consultant. 4. A touching story about a jobseeker who was released from prison whose life she saw turn around because of the support that she gave him. 5. Her humanitarian work while living in Ghana and how that experience taught her to be the leader that she is today. Leela is currently working for an employment provider whose job active contract is coming to an end within her region. If you would like to connect with Leela for any work opportunities, then you can find her on LinkedIn here: https://www.linkedin.com/in/leela-galvez-45b06024/ [https://www.linkedin.com/in/leela-galvez-45b06024/] Find out more about our Reverse Marketing Master Class coming up here: https://www.employmentservicestraining.com/event-details/reverse-marketing-master-class [https://www.employmentservicestraining.com/event-details/reverse-marketing-master-class]

Listen to your Jobseekers As Who They Can Be – With Phil Pollard #018

I recently had the honour of interviewing Phil Pollard on The Employment Services Show Podcast. Phil has been in Personal development, training, and coaching as well as employment services combined for over a decade. Phil grew up in Frankston in Victoria, and started off his career driving trucks and worked within the sales area of the interstate and international transport industry for most of his life. He was on the verge of a second divorce, and being broke for a third time when he stopped playing the blame game, and discovered a complete new view of life. He then took action and learned about human behaviour as much as he could, starting with his own business, then training and coaching others to have an extraordinary life without limits. Everyone from job seekers to employment consultants. With well over a decade of training and coaching experience, Phil has an insightful understanding and a sincere interest in human nature. Phil is a commanding Relationship and Mindset coach, who knows what it takes to make people excel and achieve their goals in every area of life. Some of the topics we covered on the full podcast: 1.Mindset and Emotional Intelligence. How important are then when it comes to being an employment consultant, and why. 2.His top 3 tips for employment consultants who are losing confidence when it comes to reverse marketing? 3.A story about a jobseeker whose life he saw turn around because of the support of employment service. 4.His top 3 tips for a jobseeker who is losing confidence in their job search. 5.The most important thing that he learned in his career. 6.A book that has changed his life. Connect with Phil Pollard on LinkedIn: https://www.linkedin.com/in/philpollard/ [https://www.linkedin.com/in/philpollard/] Find out more about our Effective Reverse Marketing & Sales Program: https://www.employmentservicestraining.com/reverse-marketing-online-program [https://www.employmentservicestraining.com/reverse-marketing-online-program]

Being Authentic Helps Build Trust With Your Team – With Amy Dyer #017

We recently had the honour of interviewing Amy Dyer (very recently married) as those in the industry may still know her as Amy Keirnan. Amy has been in employment services now for 11 years. She currently lives in Armidale NSW but spent most of her life in the rural Queensland town of Warwick and went to university in Toowoomba where she completed a Bachelor of Business. Amy is currently the Regional Employment Services Manager for DES and jobactive contracts at BEST Employment. Some of the topics that we covered on the full podcast episode: 1. A story about a particular job seeker with a disability and the process Amy’s team went through to help them gain employment and the difference it made in their life. 2. What makes a great employment consultant. Top 3 skills and qualities that they need to have do well in the role. 3. Advice Amy has for those who need to do reverse marketing in smaller towns. 4. Change management and what is takes to manage change well. 5. What it takes to lead a high-performing employment services team. 6. How Amy got into employment services. Connect with Amy Dyer on LinkedIn: https://www.linkedin.com/in/amy-dyer-3061756a/ [https://www.linkedin.com/in/amy-dyer-3061756a/] Find out more about BEST Employment: https://www.best.com.au/ [https://www.best.com.au/] Find out more about our Effective Reverse Marketing & Sales Program: https://www.employmentservicestraining.com/reverse-marketing-online-program [https://www.employmentservicestraining.com/reverse-marketing-online-program]

Everything Can be Taught, As Long As You Have The Right Values – With Angela Dion #016

We recently had the honour of interviewing Angela Dion on the Employment Services Show podcast. Angela is the head of transition to work at MTC Australia and is passionate about making a difference in the lives of others. She values people being nurtured to fulfill their potential. Angela has worked in the employment services industry since 1995. She initially commenced as a contract trainer where she was delivering employment and soft skills training across Sydney to people that were unemployed. Then moved into case management, followed by roles as business centre manager in the Job Network contract. With an interest in assisting people with disabilities, Angela worked in disability employment with Afford Employment, growing the business from a caseload of under 300 hundred across 3 ESAs to winning additional business and expanding to 5 full and 10 outreach sites across five ESAs Her why is to make a difference to the customers that she serves and to empower and support her staff to do the same. Some of the topics that we covered on the full podcast: 1. Her why and what keeps her inspired. 2. How she has seen the industry change and evolve from the mid-90s. 3. Her experience with focusing on her staff’s personal development and sending them to events like Tony Robbins’s ‘Unleash the Power Within.’ 4. The skills that an individual needs to work in this industry as an employment consultant. 5. How she gets the best out of her team and her leadership style. 6. Youth employment and what it’s all about. Connect with Angela Dion on LinkedIn: https://www.linkedin.com/in/angela-dion-b8364b10/ [https://www.linkedin.com/in/angela-dion-b8364b10/] Find out more about MTC Australia: https://www.atworkaustralia.com.au/ [https://www.atworkaustralia.com.au/] Find out more about our Effective Reverse Marketing & Sales Program: https://www.employmentservicestraining.com/reverse-marketing-online-program [https://www.employmentservicestraining.com/reverse-marketing-online-program]

I Fell in Love With This Role – With Nicole Stock #015

I recently had the pleasure of interviewing Nicole Stock who is the Regional Manager of Monash/Peninsula Victoria region for atWork Australia. In just 2.5 years, Nicole impressively worked her way up from Job coach to now regional manager. Some of her previous achievements are, Mornington Peninsula Businesswoman of Year and hiring and developing a successful team of over 300 people for the Peninsula Hot Springs. With over 25 years of experience in leadership and business development, through assorted Senior Management roles, Nicole is dedicated to leading strong teams and achieving success in business. Nicole has a passion for DES and thrives to make a difference in the client’s lives. I highly recommend listening to this full episode as Nicole has shares in-depth knowledge and experience. Some of the topics we covered on the full podcast: 1. What it takes to lead a high performing team. 2. How Nicole would describe Disability Employment Services (DES) to someone who may not know what it is. 3. How she was able to advance in her career and go from job coach to regional manager in just 2.5 years. 4. What it takes to be a great employment consultant and to thrive in the role. 5. Nicole’s message for employers who may be reluctant to hire someone with a disability. 6. What drives her to work in DES and do her best. Connect with Nicole Stock on LinkedIn: https://www.linkedin.com/in/nicole-stock-2492b880/ [https://www.linkedin.com/in/nicole-stock-2492b880/] Find out more about atWork Australia: https://www.atworkaustralia.com.au/ [https://www.atworkaustralia.com.au/] Find out more about our Effective Reverse Marketing & Sales Program: https://www.employmentservicestraining.com/reverse-marketing-online-program [https://www.employmentservicestraining.com/reverse-marketing-online-program]