Omslagafbeelding van de show The Hyperengage Podcast

The Hyperengage Podcast

Podcast door Adil Saleh

Engels

Business

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Over The Hyperengage Podcast

The Hyperengage podcast is a weekly, interview-style podcast series uncovering bits of knowledge from some of the greatest minds in tech. We unearth the how's, why’s, and what's that drive the tech of today. Want to join in as a guest, drop an email at podcast@hyperengage.io

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40 afleveringen

aflevering Customer Success Best Practices from Sarah Beatty, Manager of Customer Success at PostBeyond artwork

Customer Success Best Practices from Sarah Beatty, Manager of Customer Success at PostBeyond

In this episode, we chat with Sarah Beatty [https://www.linkedin.com/in/sarah-beatty-ab285263/], Manager of Customer Success at Post Beyond [http://postbeyond.com/], an Influitive company, which is a leading Employee Advocacy, and Social Selling Platform that enables global enterprises and their employees to find and share relevant content with their social networks to reach, engage, and influence — driving measurable business results. Sarah walks us through the challenges faced by the startup initially and how they were able to develop a successful Customer Success strategy. She then also shares how cross-functionality is achieved between teams, the important aspects to consider when choosing a CS platform, and her advice to people wanting to join Customer Success.

27 jan 2023 - 30 min
aflevering Regie.ai - An all-in-one AI Content Creation and Management System for Modern GTM Teams artwork

Regie.ai - An all-in-one AI Content Creation and Management System for Modern GTM Teams

From streamlining workflows to conversational intelligence, AI in customer success has become integral to a more comprehensive perspective on customer engagement. [Regie.ai](http://Regie.ai) is one such example that blends the art of language & the science of delivery to create, test and analyze personalized prospecting sales campaigns so you don’t have to. In this episode, [LeeRon Yahalumi](https://www.linkedin.com/in/leeron-yahalomi-1b066819/) shares a handful of great insights on leading great customer success organizations. LeeRon recently joined [Regie.ai](http://regie.ai/) as its head of customer success, after serving as VP of sales and CS at [Textio](https://textio.com/?utm_source=linkedin&utm_medium=page&utm_campaign=company-page&utm_content=visit-website-button) for more than three years. Listen in as she walks us through the different ways [regie.ai](http://regie.ai) uses AI to deliver more engaging and effective communication.

4 jan 2023 - 38 min
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Super app. Onthoud waar je bent gebleven en wat je interesses zijn. Heel veel keuze!
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