The Insurance Technology Podcast

Riding the Waves of Change

In this final podcast episode, Reid reflects on his journey, including his early years, a career in insurtech, the connections he has forged, his roles as a podcast host, CEO, and entrepreneur, and the lessons he has learned along the way. As Reid steps into a new chapter – mastering music and inspiring passion – he leaves behind a legacy that challenges us all to think bigger, connect deeper, and embrace innovation. Tune in to hear Reid in the hot seat with Jim Hackbarth, a retired industry expert and former CEO of Assurex Global (and a well-known guest on the podcast). Episode Highlights * Laguna Beach skateboarding roots and forest ranger ambitions (1:00) * Construction, landscaping and the value with your hands (8:06) * Solving insurance issues with technology (9:30) * Reid’s evolving understanding of leadership (21:18) * How does Reid define success (36:11) * Fun: cars, dirt bikes, boats, freediving, spearfishing, camping, and more (38:55) * Reminiscing on what will be missed about Ivans and Applied (46:00)

Whisking Together Industry Event Insights

In this podcast episode, Reid whisks together a rich discussion about the essential ingredients of unforgettable industry events with experts Bryan Falchuk, President and CEO of PLRB; Chip Bacciocco, CEO of TrustedChoice.com (now a part of the Momentum family); Christen Kelley, podcast co-host and VP of Marketing at Ivans; and Jim Hackbarth, a retired industry expert and former CEO of Assurex Global.  From throwback stories about early industry events to bold strategies that push events beyond the cookie-cutter conference formula, this conversation focuses on reimagining how we meet, interact, and grow together. Episode Highlights  * Reminiscing on first industry events (3:02)  * Favorite events (9:32)  * Fun conferences & keeping to a theme (13:31) * Bigger events becoming pay-to-play (17:39)  * Why CIAB is great even though it’s a grind (23:16)  * Honesty is the best policy (32:39)  * How panels should work (34:00)  * Bryan’s soapbox on sales pitches (45:22)  * If you created an event, what would it look like? (52:33)

The Honda Civic of the Insurance World

In this podcast episode, Reid talks with a returning guest – Luke Magnan, co-founder and CIO of Combined Ratio Solutions.    Luke believes that core insurance software should be accessible and affordable, much like the dependable Honda Civic. Tune in to hear Luke’s vision: to empower insurance companies by simplifying their operations without breaking the bank (and more). Episode Highlights * Catching up on Combined Ratio’s mission (00:50)  * Carriers running IT as an engineering shop (11:42)  * How to become the industry standard (12:39)  * Aspiring to be the Honda Civic of Policy Systems (19:34)  * The relationship between the insurance industry and tech experts (26:12)  * The next big move in the industry (28:56)  * The role of Salesforce in insurance (34:00)  * Practical solutions over cool tools (39:36)  * A concept for large companies to consider (43:49)  * How keeping exits out of the conversation opens up opportunities (47:25)  * Disadvantages of private equity and venture capital (53:51)  * Thoughts on AI (58:41)

Flying Solo: If I Had a Magic Wand…

Ever wish you could wave a wand and solve the insurance industry's biggest headaches? In this solo episode, Reid dives into a conversation inspired by guest-proposed ideas about what they would change if they had a magic wand. With a mix of hard truths, bold ideas, and passion, Reid breaks down what is holding us back and what could move the needle if we stopped playing by the same old rules. Grab a coffee or beverage of choice and get ready for a reality check on where we are with the issues we wish we could magically solve. Episode Highlights  ·       Exploring Reid’s take on guests’ magic wand answers (00:41) ·       Getting market access or going directly to carriers (2:15) ·       Unpacking the “golden record” (5:22) ·       Target practice on old servers (10:30) ·       Customer-centric user experiences (11:30) ·       The desire to turbocharge integrations + connectivity (14:40) ·       The takeoff of companies like Uber Eats (14:55) ·       The insurance talent gap debate (20:49) ·       Shifting the public perception of jobs in insurance (24:13) ·       Reid’s magic wand wish (30:29)

Creating Lasting Momentum in Insurtech

In this episode of The Insurance Technology Podcast, Reid chats live in New York at Insurtech Insights with Peter Germanov and Michael Lebor, the CEO and president of Momentum by NowCerts. Tune into their candid conversation to dive into the stories that shaped who Peter and Michael are today and how they joined forces to create lasting momentum in Insurtech. Episode Highlights * Setting the scene at Insurtech Insights (00:40) * Michael reminiscing on growing up in New York (1:29) * Peter’s relocation from Bulgaria to Canada to New England (5:03) * From humble roots to humbling success (11:18) * Stumbling into the software business (13:00) * NowCerts becomes Momentum (15:03) * Talking about TrustedChoice.com (15:38) * Connecting the dots, bringing everything into one system (16:56) * Making it easy for agents to do what they do (26:00)