The Stuck Record - Finding a new groove for internal communication

The Stuck Record: Track 6 - Changing The Record

Lee and Emma close out their debut ‘album’ with a bold manifesto for the future of internal comms. In this finale, they unpack how COVID reset expectations, how AI is rewriting the rules, and why the profession needs a people-first reboot—right now. Expect sharp insights, honest stories, and a rallying cry for every communicator who wants to shape what comes next. Tune in and turn it up.

The Stuck Record: Track 5 - AI, Humans & The Future of IC

Track 5 dives into the big one: AI, humans and the future of internal comms. Lee and Emma explore what AI can already do, what it definitely can’t, and why the real value of IC now lies in the human strengths machines can’t replicate. Expect honest stories, practical tools, a few AI-induced mishaps — and a roadmap for thriving in the hybrid human+AI era.

The Stuck Record: Track 4 - The People-First Design Loop

Dive into Track 4 of The Stuck Record where Lee and Emma explore the transformative journey from traditional communication campaigns to creating meaningful internal comms experiences. This episode unpacks the "People-First Design Loop," the core methodology at the heart of their book, People-First Internal Communication, shares real-world stories, and offers actionable insights to enhance your communication strategies. Tune in for a blend of practical advice, engaging anecdotes and 'b-side banter' that will inspire you to rethink how you connect with your employees.

The Stuck Record: Track 3 - The New IC Superpowers

What does it take to thrive as an internal communicator in a people-first, AI-enabled world? In this episode, People-First Internal Communication co-authors, Emma Bridger and Lee Smith, explore the six human superpowers that define the future-ready communicator — empathy, curiosity, creativity, resilience, influence and courage. Discover how these strengths show up in real life, and how to develop the right mix of skills, strengths and capabilities to excel in the People-First IC era. Featuring more b-side banter and the latest tunes for The Stuck Record playlist. Reach out via hello@theexspace.com

The Stuck Record: Track 2 - From Expert to People-First

From Expert to People-First (and Why That’s Scary) In this second track, People-First Internal Communication co-authors, Lee Smith and Emma Bridger, discuss the shift from“expert-as-power” to co-creation, and why it feels risky but necessary. Expect IC stories from the trenches, and a few light hearted moments. 🎶 Featuring the Stuck Record Spotify Playlist. Join the conversation ⁠hello@theex.space⁠ [hello@theex.space]