AMC Connects

AMC Connects "We're Here to Help"

In this powerful episode of AMC Connects, host AnneMarie Czyz, President and Chief Executive Officer of Rome Health, welcomes special guest Danielle Russell, Director of Outpatient Behavioral Health Services and the Community Recovery Center (CRC) at Rome Health. With extensive experience in substance use disorder treatment and behavioral health, Danielle shares valuable insights into the vital work happening at the CRC — helping individuals and families on the path to recovery in our community. Then we move on to retirement celebrations for three longtime team members with heartfelt tributes Impressive 65% reduction in workplace injuries and continued focus on safer environments Virtual nursing success and improved patient experience scores Financial transparency and progress on the 2026 operating plan The important role of incident reporting in building stronger systems Deep dive into Rome Health's Community Recovery Center: outpatient & intensive outpatient services, medication-assisted treatment, and future integration of behavioral health services This episode highlights Rome Health's mission — Together We Serve — while shining a light on compassionate, essential care for those facing substance use and mental health challenges. Whether you're a Rome Health team member, patient, family member, or community supporter, this conversation delivers inspiration, transparency, and real hope.

AMC Connects "The Best Possible Care"

In this episode, we're thrilled to welcome Lauren Kenny, Nurse Manager of Acute Services! Lauren shares her inspiring journey from traveling nurse to making Rome Health her permanent home. Discover what makes our team so special — the incredible teamwork, family-like culture, and commitment to delivering the best possible patient care every single day. Whether you're part of the Rome Health family, a healthcare professional, or a community member who cares about local healthcare, this episode is packed with transparency, heart, and real stories from the front lines. What we cover: Latest update on healthcare policy impacts & Rome Health's response Why Lauren chose to stay and lead at Rome Health The power of teamwork in a community hospital Behind-the-scenes look at acute care services If you enjoy hearing real talk about healthcare in our region, drop a 👍 LIKE, subscribe, and hit the bell so you never miss an episode!

AMC Connects "Let's Celebrate"

In this episode, AnneMarie shares important updates for our Rome Health team and community: * Launch of the new Appointment Cancellation & No-Show Policy (effective May 1, 2026) * Progress on workplace safety: 65% reduction in violence-related injuries since 2021, weapons detection results, and more * First-ever AMC Connects Special Edition – Earth Day campus cleanup with staff interviews Then we have a double header during the guest segment. We have Ashley Edwards back with us to discuss the upcoming Nurses' Week that is about to take place and we have an all new guest, Sarah Nobis, who is head of the Employee Health and Wellness group and they are gearing up for Hospital week. AMC gets the low down on what everyone can expect from these upcoming exciting events. Thank you to everyone who continues to make Rome Health a safer, cleaner, and more accessible place for our patients and team.

AMC Connects "It's New, but still Home"

🎙️ AMC Connects Episode 18 is here! In this episode, AnneMarie Czyz and the team bring you the latest updates from Rome Health: Good news on flu season: New York State declares influenza is no longer prevalent for 2025-2026 — masking requirements lifted for unvaccinated healthcare personnel (while infection prevention remains key). Youth Mental Health Crisis Roundtable: Discussion on the sharp rise in behavioral health visits for children and teens in Oneida County, system barriers, and policy recommendations from the recent Albany meeting. Financial Update: Addressing Medicaid cuts under HR1, Rome Health's proactive "shrink-to-grow" strategy, and the broader impact on hospitals — especially rural facilities. Nursing Highlights: Virtual nursing progress, successful skills fair, reduced turnover, Nursing Week activities, and more from the CNO memo. Plus, a special guest interview with Vicki Weis, Nurse Leader in Perioperative Services. Vicki shares her inspiring journey into nursing, the major transformation of the Operating Room, leadership lessons on treating staff like family, retaining teams through big changes, and her personal favorites (including the best ice cream at Stewart's!). We also share a heartfelt patient thank-you note and celebrate the incredible care our teams provide every day.

AMC Connects "Communication is Key"

On this episode of AMC Connects, AnneMarie has a conversation with Rome Health's Vice President of Communication and Grants Administration Cassie Winter. They start the conversation discussing the recent employee forum that took place and responded to some of the questions that were brought up throughout the forum. Next they go on to talk about Cassie's 28 year career at Rome health and how Rome Health was recognized by Newsweek as a Greatest Mid-sized Place to Work. Cassie goes on to share her many experiences throughout her tenure at Rome Health and the changes that have taken place internally as well as externally. All this and so much more on this episode of AMC Connects.